Barchester Fordmill Care Home

53 Mill Street, Montrose DD10 8NE
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9.8 141 Reviews
  • Barchester Fordmill Care Home, Montrose
Fordmill Care Home is located in Montrose, a small seaside town between Aberdeen and Dundee. The home, set in extensive grounds, is within walking distance of the town centre and the beach. They provide first-class 24-hour care for older residents. Alongside this, they give specialised support to younger people with a physical disability.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

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Care Provided by Barchester Fordmill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Aileen Alberts (Senior General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Barchester Fordmill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £2,004

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Fordmill Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Visitors car park is located at the front of the building


Barchester Fordmill Care Home Reviews (141)

Total of 141, showing 121-140
9.8

Barchester Fordmill Care Home has a Review Score of 9.8 (9.849) out of 10, based on 53 reviews in the last 2 years. Over all time Barchester Fordmill Care Home has 141 reviews.

Overall Experience

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Review from G B (Granddaughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely, clean and homely. Staff are fantastic and go above and beyond to make us feel welcome and most importantly, that all my gran's care/needs are met. Plenty of activities and food menus look appetising. By far one of the best care homes I have seen.

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Review from Joanne B (Granddaughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The transition for my granny moving into Fordmill has been a great one, my granny lived independently before this but due to another stroke was unable to do so anymore.
The manager and all the staff involved with my granny have been very friendly, helpful and are all very approachable. My granny states
she really likes living here and gets on great with all staff, enjoys the food and the activities offered, although does not attend them all she is grateful to be offered.
I am so happy that we chose this home for my granny and can not fault anything with it or with staff.

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Review from K D (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been in Fordmill Care Home for a short period of time but I am very happy with how quickly he has settled in.
This is mainly due to the friendly, helpful staff who are very attentive. The staff keep me informed of any changes to my dad's presentation.
He always appears clean, tidy
and well presented whatever time of day I visit, the care he receives to a very high standard.
My dad is now limited in his ability to communicate and I am very impressed with the full scheduled programme of activities on offer to keep him stimulated. This programme is left in his room so relatives can plan visits around this.
The care home is extremely well run, organised, clean and comfortable, with a mainly relaxed atmosphere.

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Review from C R (Friend of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident since October 2016. Initially, I was very sceptical as one had such horrendous reports, but I have nothing to complain about. They keep me informed of any problems healthwise. She has now deteriorated considerably but I always find her clean, fresh and what appears to be
very comfortable. The home itself is clean, warm (with no smells) and staff are always very approachable and friendly

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Review from Nicholas B (Son of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I live nearby, I am able to visit almost every day. My father retains his cognitive abilities and so we share meaningful conversations. The atmosphere in Fordmill is excellent. He has been a resident for almost four years and always calls it "home".

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Review from E M (Wife of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that all the staff are very helpful and always there when needed. They are always ready to speak to you and they ask if there is anything I need and inform me of anything I need to know about my husband.
From the bottom of staff to the top, I am reassured and can leave happy that he is getting
well looked after.

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Review from Eileen P (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was assessed and quickly moved to Fordmill. The fact that she settled so quickly is evidence of how skilled the staff were in assessing her needs and responding to her personality.


She is now limited in her ability to communicate but the staff have noted her enjoyment of music and response

to others.
A new sheet of weekly activities is attractively presented and refreshments are available to all visitors which adds to the welcoming atmosphere in the home. The hairdresser made a real effort to style my mother's hair in a way which suited her and involved me in this - much appreciated. The whole family is delighted with the home - many thanks.

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Review from Elizabeth L (Wife of Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Meeting went very well, and was so pleased with the response given to any questions I asked. They were very helpful and reassuring and I find staff very approachable.

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Review from Fiona F (Daughter-in-law of Resident) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visit regularly and always enjoy my visit. Staff are friendly and helpful. I know this is the right place for my Mother in Law to be. She is being looked after well and has more company than if she was home alone. There is a good variety of food available and she loves it!

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Review from Ethel G (Daughter of Resident) published on 18 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Fordmill for over 8 years. This last month has been particularly difficult. She has no circulation in her right leg and it is bandaged all the time. The staff have managed to maintain the rest of her body from bed sores by good management, turning and use of a special mattress.
Her pain is being managed with morphine patches and I am kept up to date at all times. Food and drink are offered throughout the day and although I know my mother would not like to be like this she is very well cared for.

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Review from Ann S (Daughter of Resident) published on 18 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with care and support for my father. Fed well, always looks clean and is happy.

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Review from Donald M (Brother-in-law of Resident) published on 4 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this care home to be run with very high standards in every department from the cleaners up toy he matron. Residents are treated with utmost respect by a very good team. Residents also have a super range of good food and are kept occupied with exercises and many other other activities.

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Review from Ann W (Friend of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My opinion of Ford Mill is treatment for my friend has always been excellent at all time. I am her main friend and visit her on every occasion at least 5 days a week. I am always very satisfied.

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Review from Jean N (Sister of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is brilliant, staff so friendly. My sister has dementia and I am so happy with the care she receives. No words can say how kind and caring they are.

Reply from Jacqueline McShane, Divisional Sales & Marketing Manager at Barchester Fordmill Care Home

Thank you for sharing your thoughts on Fordmill Care Home with us. We are all very proud of our staff within Barchester, recruiting, training and supporting our wonderful Nurses and Carers. They all perform a wonderful job and we try to recognise and reward them for the great work that they do. It makes such a difference though, when this recognition is from a family member - we will pass your comments on.


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Review from Norman J (Husband of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The laundry service is first class.
Food is 4 star standard.
Staff are friendly (lots of smiles).
Management keep the residents family fully advised.
Comfort in the bedrooms and public areas is good.

Reply from Jacqueline McShane, Divisional Sales & Marketing Manager at Barchester Fordmill Care Home

Thank you for taking the time to comment on Fordmill Care Home. Our aim is to provide a home from home environment that resident's and their families feel comfortable and welcome in. We pride ourselves in delivering excellent care at Barchester and our staff play a huge part in this. We will share your comments with everyone.


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Review from Ellie D (Daughter of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fordmill has provided exemplary care for my mother and in previous years, my father and also my daughter. All the staff are kind, caring and supportive.

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Review from William J (Son of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents are both in Fordmill Care Home after many months of inability to cope at home. My mother needs quite a lot of nursing care and my father has improved immeasurably since going into the home as he is able to take part in conversations and activities with the staff.
They have regular showers,
a choice of menus at meal times and clean comfortable rooms. I am always consulted if there is any issue about their health. I find the staff very approachable and willing to help.

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Review from Gerda M (Daughter-in-law of Resident) published on 17 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the care and attention given to my mother-in-law are to a very high standard. Most importantly my mother-in-law is very happy and seems to be far less confused since she moved here. My mother-in-law was herself a very good cook and loves the food. That's almost a miracle.
There is always
a member of staff available to talk, both for my mother-in-law and we the family. The laundry service is very good and obvious knowledge and care given to all laundered fabrics. We have absolute confidence in Fordmills ability to give my mother-in-law the care, comfort and support she requires.

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Review from L S (Daughter of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is extremely well run and the nursing and caring staff are very dedicated. My dad likes this home very much and agrees that he is very well looked after (but it's not home). Because he is of sound mind but unfortunately not very mobile, he finds that a normal conversation with any other resident
is something he misses very much!!

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Review from Colin R (Son of Resident) published on 11 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since 12/2014 during this time she has been treated with dignity by nursing and care staff. They have notified us promptly of any change to her care. The quality of food is very good. The activities to engage the residents and stimulate them is excellent. The only thing
I can say in the negative is the care staff are sometimes over run by requests for the toilet. Perhaps a slight increase in staff numbers would remedy this. But they all provide a kind and caring service.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Barchester Fordmill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Barchester Fordmill Care Home is calculated as follows: ( (538 Excellents x 5) + (75 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 622 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Fordmill Care Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 52 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 4 Dec 2024

How well do we support people's wellbeing? Excellent

(6)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (11)

Aileen

Aileen Alberts

Job Title: General Manager

Welcome to Fordmill Care Home; my name is Aileen and I am the General Manager here.


I have previously worked in hospitals in Gloucester and Epping, specialising in neurology and breast cancer. Upon return from the Middle East in 1995, I commenced my career in the care sector. I moved back to Scotland in 2000 to purchase my own care home which I managed with my mother. When my family came along I decided to sell the home and came to work part-time at Fordmill in 2004.


My aim in the home is to ensure residents are happy with the care being provided by the team, and I work closely with the staff to ensure the highest standards are achieved. This is reflected in our Care Inspectorate grades and high recommendations on carehome.co.uk.


Debbie

Debbie Ferreira

Job Title: Home Administrator

Joined: 2020

I have been working for Barchester since January 2020. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning the telephones, there's never a dull day!


I consider myself to be extremely privileged to work in our lovely home with such wonderful people, with wonderful stories to tell and perhaps the most rewarding is when a resident comes into the home on a permanent basis and in no time at all they inform us that this is their home. What greater compliment can Barchester receive?


Julia

Julia Constandache

Job Title: Activities Coordinator

Joined: 2016

I’m Julia and I have been working at Fordmill since December 2016. I really enjoy art and studied Graphic Design & Illustration in Dundee. I love being with people and using my skills to improve their quality of life and bring a smile to their faces through crafts, games and all sorts of other activities.


I plan out the activities, either for groups or individuals, according to specific needs and interests. It’s a real joy to get to know residents and their loved ones and I’m grateful to Barchester for giving me the opportunity to work with them and bring some sunshine into the residents’ lives.


I have been a finalist in the National Care Awards once and twice in the Barchester Care Awards


Marifel

Marifel Talosig

Job Title: Head of Unit

Joined: 2006

I have worked at Fordmill since 2006 and am currently Head of Unit downstairs.


Derek

Derek Henderson

Job Title: Head of Unit

Joined: 2020

I have worked at Fordmill since 2020 and am currently Head of Unit upstairs.


Karen

Karen McGinely

Job Title: Head Chef

Joined: 2023

I am Head Chef and have worked at Fordmill since 2023.


Ann

Ann Wilson

Job Title: Head Housekeeper

Joined: 2005

I have worked at Fordmill since 2005 and oversee housekeeping and laundry.


Christine

Christine Massie

Job Title: Head of Maintenance

Joined: 2002

I have worked at Fordmill since 2002. I am currently Head of maintenance but have also been head of housekeeping.


Lisa

Lisa Harwood

Job Title: Deputy Manager

Joined: 2024

I have worked at Fordmill since 2024 and was previously a student nurse at Fordmill. I am currently the deputy manager overseeing the clinical aspect of the home.


Lesley

Lesley Hay

Job Title: Care Practitioner

Joined: 2004

I have worked at Fordmill since 2004. I am currently supporting Derek upstairs.


Sarah

Sarah Rennie

Job Title: Care Practitioner

Joined: 2011

I have worked with Barchester Health Care since 20011 and currently support Marifel downstairs.