This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Visitors car park is located at the front of the building
Barchester Fordmill Care Home has a Review Score of 9.8 (9.849) out of 10, based on 53 reviews in the last 2 years. Over all time Barchester Fordmill Care Home has 141 reviews.
Review from Adam L (Son of Resident) published on 7 August 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.849) out of 10 for Barchester Fordmill Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 53 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.849 for Barchester Fordmill Care Home is calculated as follows: ( (538 Excellents x 5) + (75 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 622 Ratings = 4.849
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Fordmill Care Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 52 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Dec 2024
| How well do we support people's wellbeing? |
Excellent
(6) |
| How good is our leadership? |
Very good
(5) |
| How good is our staff team? |
Very good
(5) |
| How good is our setting? |
Very good
(5) |
| How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: General Manager
Welcome to Fordmill Care Home; my name is Aileen and I am the General Manager here.
I have previously worked in hospitals in Gloucester and Epping, specialising in neurology and breast cancer. Upon return from the Middle East in 1995, I commenced my career in the care sector. I moved back to Scotland in 2000 to purchase my own care home which I managed with my mother. When my family came along I decided to sell the home and came to work part-time at Fordmill in 2004.
My aim in the home is to ensure residents are happy with the care being provided by the team, and I work closely with the staff to ensure the highest standards are achieved. This is reflected in our Care Inspectorate grades and high recommendations on carehome.co.uk.
Job Title: Home Administrator
Joined: 2020
I have been working for Barchester since January 2020. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, and setting up contracts, to manning the telephones, there's never a dull day!
I consider myself to be extremely privileged to work in our lovely home with such wonderful people, with wonderful stories to tell and perhaps the most rewarding is when a resident comes into the home on a permanent basis and in no time at all they inform us that this is their home. What greater compliment can Barchester receive?
Job Title: Activities Coordinator
Joined: 2016
I’m Julia and I have been working at Fordmill since December 2016. I really enjoy art and studied Graphic Design & Illustration in Dundee. I love being with people and using my skills to improve their quality of life and bring a smile to their faces through crafts, games and all sorts of other activities.
I plan out the activities, either for groups or individuals, according to specific needs and interests. It’s a real joy to get to know residents and their loved ones and I’m grateful to Barchester for giving me the opportunity to work with them and bring some sunshine into the residents’ lives.
I have been a finalist in the National Care Awards once and twice in the Barchester Care Awards
Job Title: Head of Unit
Joined: 2006
I have worked at Fordmill since 2006 and am currently Head of Unit downstairs.
Job Title: Head of Unit
Joined: 2020
I have worked at Fordmill since 2020 and am currently Head of Unit upstairs.
Job Title: Head Chef
Joined: 2023
I am Head Chef and have worked at Fordmill since 2023.
Job Title: Head Housekeeper
Joined: 2005
I have worked at Fordmill since 2005 and oversee housekeeping and laundry.
Job Title: Head of Maintenance
Joined: 2002
I have worked at Fordmill since 2002. I am currently Head of maintenance but have also been head of housekeeping.
Job Title: Deputy Manager
Joined: 2024
I have worked at Fordmill since 2024 and was previously a student nurse at Fordmill. I am currently the deputy manager overseeing the clinical aspect of the home.
Job Title: Care Practitioner
Joined: 2004
I have worked at Fordmill since 2004. I am currently supporting Derek upstairs.
Job Title: Care Practitioner
Joined: 2011
I have worked with Barchester Health Care since 20011 and currently support Marifel downstairs.
