Barchester South Grange Care Home

Grange Road, Monifieth, Dundee DD5 4HT
Submit a Review
8.9 40 Reviews
  • Barchester South Grange Care Home, Dundee
South Grange Care Home is a purpose-built home on the outskirts of 'Bonnie Dundee' in the seaside town of Monifieth. Built on the site of a previous farm building, the home has retained the charm of the 'Mill' which is now the main lounge. They provide first-class 24-hour nursing and residential care alongside expert care for people with Multiple Sclerosis. They also offer respite care, including short breaks and care for people with a physical disability.

The Seven Arches is a purpose-built facility within South Grange, providing expert care for young clients with acquired brain injuries, neurological disorders and those clients who need to be ventilated.

The team at Seven Arches works with each client to facilitate a plan of care specific to individual needs and can provide slow stream rehabilitation as well as long term and palliative care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for the residents.

Why not arrange a visit and see for yourself!

Show Barchester South Grange Care Home on the Map

Care Provided by Barchester South Grange Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Catherine Lappin (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (81)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Barchester South Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,719

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester South Grange Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester South Grange Care Home Reviews (40)

Total of 40, showing 1-20
8.9

Barchester South Grange Care Home has a Review Score of 8.9 (8.942) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester South Grange Care Home has 40 reviews.

Overall Experience

  • 30
  • 9
  • 0
  • 0
  • 1

Date Published

40
1
5
10
30

Review from R D (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care that my dad has been receiving since he moved into Barchester South Grange Care Home three months ago, the staff are very attentive and spend quality time with the residents individually as well as in small groups. Nothing is too much trouble and they go the extra
mile for the residents and families. They provide such a variety of activities too. My dad feels safe there.

Reply from Jane Longstaff, On behalf of South Grange at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth L (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for approx 3 months. She was made to feel so welcome as were we, her family. We brought personal items which were put into her room, pictures, a clock, bedding, and things in her toilet from her flat, everything was done for my mum moving in. The staff are wonderful. A
few weeks after moving in there was singing and dancing in the round room. One member of staff in particular, who my mum has got a soft spot for, had her up dancing with him. My mum's mobility has not been good of late, falling if she tries to get up herself. I had a tear in my eye while watching them dance. The meals are great, and Mum's appetite is back.
What I love about South Grange is, that from the minute you set foot through the front door, it is like walking into a hotel lobby. it is so welcoming and homely.
For me, it is how well my mum is cared for and she is happy. That for me is all I ask for, for her to be settled and happy.

Reply from Jane Longstaff, On behalf of South Grange at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny M (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I managed to secure a short-stay respite care placement for our 90-year-old mum in Barchester South Grange Care Home after a week's stay in hospital, when we realised she needed 24-hour nursing care until she was well enough to return home. We extended this, as she was being so well-cared
for, and decided that we couldn't provide the medical care she needed, so the only option was to give her the best chance in life by affording her continued care to meet her needs indefinitely. Initially, Mum didn't relish the idea but with encouragement from the wonderful staff from all departments, soon began to enjoy the company and some of the activities on offer. I can't speak highly enough of the management, nurses, carers and all staff who reacted quickly and efficiently re. any issues for our precious mum. Although quite a shy, quiet lady, she enjoyed the banter and close friendships with all staff. Their loving care and kindness for our mum and the family was exceptional. Thank you so much.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey M (Daughter of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came along to visit my mum today and we went through to join in with the conga line which the activity ladies had organised. What a truly wonderful afternoon, such fun doing the conga through the home, out into the garden, then back to the round room for great music with singing and dancing.
I just
want to extend my heartfelt thanks to all the wonderful care staff and most especially, the fantastic activity ladies who always go above and beyond to ensure everyone has fun.
Mum has been in Barchester South Grange Care Home for eighteen months and after initially taking some time to settle in, now participates in most of the many varied activities.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shiona B (Daughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mum into the Barchester South Grange Care Home only twelve weeks ago. All staff, from the beginning of her stay, were mannerable and courteous at all times. Initially, Mum would not participate in activities but then after a lot of perseverance by the staff, she attended these on a daily
basis.
The staff continually kept me up to date with anything that related to Mum and when they were asked to do anything they couldn't have been more accommodating.
Sadly, Mum passed away after the short stay but I can say that her time in the care home, after being housebound for two years, allowed a great and welcome change to her mood and allowed her the ability to involve herself with others and be outside which she loved.
Since her passing, the staff have shown tremendous understanding and empathy.
I would not hesitate to recommend South Grange Care Home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christabel L (Wife of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say a huge thank all the staff at Seven Archie's for taking care of my husband in a person-centred way. Recently, I came in and found two members of staff watching our wedding video online with him, this is what I call care. He seemed so settled and happy. The staff were in tears but
that just showed how empathetic they are, it's not all about physical care but respecting the service user's image and personality prior to their current situation. My husband has been here for now nearly 4 years and I won't think of changing his care. This is the best team and they take time with their service users. To you all at South Grange Care Home, have a happy new year when it comes and thank you for caring for my husband without judging or limitations.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz N (Daughter of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My worst experience of “care” ever. There were issues from day one. Lack of and miscommunication between and with staff. Lack of dignity for my mum. She went for up to 9 days without a bath or shower. On occasion her nails were dirty, her clothes stained and creased and hair a mess. She lost her ability
to stand unaided and can no longer walk. Staff thought it would be quicker to put her in a wheelchair rather than take the time she needed to get up and walk. There was not enough room in her toilet so used a commode in her room. Money went missing from her purse. Staff lied to our face. A complaint was made to the care commission. All 10 points/complaints were upheld but still, there were issues. The last straw was when mum waited over 40 minutes for the toilet. She buzzed, four staff came in and switched it off and left. I heard “You will have to wait, there are more than you here”. I heard this as was on the phone to my mum. She was crying and wet herself. She said she wanted to die. Disgusting!

Reply from Feedback Team, The Feedback Team at Barchester South Grange Care Home

Thank you for taking the time to leave us a review. We’re sorry to read of your concerns again and that they remain unresolved following conversations with the home and a formal response provided. The team really loved caring for your mum over the last few years, from 2021 and until recently when she was moved to a more convenient location for family members. They’re saddened to read these comments and would really like to understand how they can further help and support, as your feedback is incredibly important, so please email us feedback@barchester.com with any further details. Kind Regards, Barchester’s Customer feedback Team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheelagh W (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in South Grange Nursing Home until she passed away peacefully a few days ago.
The care love and attention that she has been given since entering the home in 2016 till a few days ago was exceptional by all of the staff. The length of time she was residing here certainly showed how
much she was loved and cared for. I also have to say that my sister and I were with Mum 24/7 from 8th November until the night she passed away and we were comforted and cosseted by the staff providing meals and cups of tea, they explained every step of the way the end of care Mum would receive. I cannot recommend enough this Nursing Home. The staff are exceptional and very hard working ensuring a peaceful end to her life.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Grange Care Home

Please accept our sincere condolences at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan T (Wife of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my husband is receiving at South Grange is outstanding. The staff understand my husband's needs and always treat him with kindness, respect and encouragement. His nurses are highly competent and I have total confidence in the nursing and medical care they are providing. There is a happy
atmosphere in the home and all staff- nurses, carers, activity coordinators, domestic, kitchen and maintenance staff are genuinely welcoming and friendly.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G S (Daughter of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the frequency and variety of social activities available at the home. The entire staff excel when it comes to encouraging the residents to participate and have fun. My family member specifically enjoys the music and games indoors as well as getting outside in the garden.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at South Grange for one year. I chose this care home for her as she prefers modern facilities, however, she does refer to it as a 'hotel' due to the design of the building and the rooms, which are satisfactory and comfortable, but not very homely. Despite this, my mother
is well cared for by very competent staff, who are attentive, empathetic and friendly. They keep me updated with any incidents which occur and inform me of any new prescribed care and are happy to listen and act on any concerns I raise. We work together to solve any issues which may arise. In my view the daily activities are a priority, to maintain physical and mental wellbeing. South Grange has an excellent caring team, who treat their residents with respect and care for them as individuals, encouraging participation in their daily activity programme.

Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alexander M (Wife of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has spent respite breaks in many local care homes. When she required full time care I contacted South Grange and my reception was the most friendly, receptive and professional. When she took up residence she felt she was in a very caring atmosphere. My regular visits were greeted with friendly
and professional staff, reassuring me that she was in the best possible environment for her welfare.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R M (Niece of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank every staff member at South Grange Care Home enough for their kindness and support when we tragically lost my nana. My uncle is a resident at South Grange Care home, and the staff kindly took him to my nana's funeral and allowed us as a family to spend time supporting him at the care home
after the funeral. The staff went out of their way to support us. My uncle was able to feel included as part of the family, and we can’t thank you all enough for enabling this.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Grange Care Home

Condolences to you and the family. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona W (Daughter of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have been overwhelmed by the care, compassion and support shown, not only to my mother-in-law but to us at this difficult time. My mother-in-law is in the late stages of bowel cancer, and her care has been amazing. We are kept updated with everything and always made to feel so welcome.
This team are doing an exceptional job!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into South Grange 5-years ago. She continues to flourish with the high standard of care she receives and has a good rapport with everyone involved in supporting her day-to-day. I visit regularly and find both managers and staff to be most approachable, helpful and friendly.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth S (Daughter of Resident) published on 13 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in South Grange and is now 101, thanks to the care and kindness shown to her. Resident for 18-months. The staff are friendly and informative in all aspects regarding my mother. She is always well presented, clean and appropriately dressed. Her room is always neat and tidy. I am beyond
grateful for the care she receives.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marjory G (Daughter of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff who look after my mother to be very professional, courteous and very caring in the way they look after her. During the pandemic, the Activities
Co-Ordinator is our main contact when setting up FaceTime calls with Mum and nothing is too much trouble for her even to the
extent of setting up FaceTime calls with other staff whilst she is off on rest days.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rebecca G (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been in South Grange for three years and very quickly told us that she regards it as her home. Mum is looked after by staff who obviously really do care for her and she regards many as her friends. Mum very much enjoys the activities each day, especially the bowling which she can't get
enough of! During the pandemic there have been as many opportunities as possible to see mum, either by physical visit, when allowed, or by video call. We would recommend South Grange to anyone looking for a place for their loved one to call their new home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Son of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was always very well looked after and it meant I did not have to worry about her which was a tremendous relief. She was always treated with care and dignity, especially around the time of her passing. I cannot speak highly enough of the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John D (Son of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother entered the care home when she was no longer able to cope at home, due to her frailty.
The care and environment has been a of a high standard and their high level of professionalism shines through in every interaction with residents, families and others.
We would definitely recommend South
Grange Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.9 (8.942)

Overview of Review Score

The Review Score of 8.9 (8.942) out of 10 for Barchester South Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.513 for Barchester South Grange Care Home is calculated as follows: ( (85 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 119 Ratings = 4.513

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.429 Points relating to the number of positive Reviews for Barchester South Grange Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 9 Positive Reviews ÷ 17 = 0.529

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 21 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Catherine

Catherine Lappin

Job Title: General Manager

Hi, my name is Catherine and I am the General Manager here at South Grange.


I always try and go that extra mile with our Residents and their relatives, I maintain regular contact with families to ensure that we are delivering the highest level of care and excellent service at all times. I look forward to meeting you when you visit our home.


Frequently Asked Questions about Barchester South Grange Care Home

What types of Care is Barchester South Grange Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester South Grange Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Barchester South Grange Care Home have?

There are 81 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Barchester South Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester South Grange Care Home to the centre of Dundee?

5.7 mile(s) as the crow flies, distance by road may be significantly further.