Barchester South Grange Care Home

Grange Road, Monifieth, Dundee DD5 4HT
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8.9 40 Reviews
  • Barchester South Grange Care Home, Dundee
South Grange Care Home is a purpose-built home on the outskirts of 'Bonnie Dundee' in the seaside town of Monifieth. Built on the site of a previous farm building, the home has retained the charm of the 'Mill' which is now the main lounge. They provide first-class 24-hour nursing and residential care alongside expert care for people with Multiple Sclerosis. They also offer respite care, including short breaks and care for people with a physical disability.

The Seven Arches is a purpose-built facility within South Grange, providing expert care for young clients with acquired brain injuries, neurological disorders and those clients who need to be ventilated.

The team at Seven Arches works with each client to facilitate a plan of care specific to individual needs and can provide slow stream rehabilitation as well as long term and palliative care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for the residents.

Why not arrange a visit and see for yourself!

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Care Provided by Barchester South Grange Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Catherine Lappin (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (81)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Barchester South Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,719

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester South Grange Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester South Grange Care Home Reviews (40)

Total of 40, showing 21-40
8.9

Barchester South Grange Care Home has a Review Score of 8.9 (8.942) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester South Grange Care Home has 40 reviews.

Overall Experience

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  • 9
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  • 1

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10
30

Review from Ian M (Brother of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been at South Grange for 14 months. He has been treated well by the staff, any incidents are looked into and are resolved quickly. The staff contact me if they have any concerns over his health and medical assistance is sought through the GP.
The recent refurbishment has made a big difference
to the look and feel of the home.

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Review from M P (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, I have no problem. Occasionally a lack of staff makes it difficult to pass things on. The new renovations are lovely but I have reservations re the new lounge next to the upper dining room. Residents can't be seen when left sitting, it's easy to forget they are there. The ladies still
enjoy speaking to everyone who comes out of the lifts.

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Review from Carol M (Daughter of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express our gratitude to all the staff for the care given to my father in the 3 years he was a resident. The support given to us all as a family during those years has been exceptional. He was treated with respect and in the early days able to have a good relationship with the friendly
staff. We know he was safe and well cared for which was very reassuring. He had a peaceful end in loving care for which we are all grateful.

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Review from Liz T (Daughter of Resident) published on 26 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at South Grange for over 4 years now. The level of care is consistently good and recent improvements to meals, together with renovations and redecoration, have made the appearance of the home much smarter and more professional. Care staff are generally kind and supportive.

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Review from Peter H (Son of Resident) published on 4 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would totally recommend South Grange Nursing Home for its professional care they provide to my mother. The staff are lovely and I can not praise them enough. Mum is very happy and has made lots of friends. The food is excellent. The home is extremely clean and comfortable. A big thank you to all of
the staff for taking care of my Mum.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Grange Care Home

Thank you for kindly taking the time to review South Grange, your feedback is important to us and I will ensure your kind words are passed on to the team. They always appreciate words of encouragement and kindness.


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Review from Karen L (Daughter of Resident) published on 6 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't find the words to express how good this care home is and how grateful I am of the care given to my father. My father is completely paralysed and requires constant care and attention to meet his needs and at South Grange all the staff and management have gone 110% to ensure he is comfortable
and happy. In all the time that my father has been ill, there has been no other organisation that has attended to him in this way and they all just do it naturally here. They are real trailblazers and my dad has been blessed to be in their care. Heartfelt thanks to everyone at South Grange and the Barchester group. What amazing standards - totally unbelievable.

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Review from Lesley S (Daughter of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had been in South Grange for 22 months. During this time we could tell that she was well looked after. She was settled and had a lovely room, where she could have peace and quiet or venture out to join in with activities.
The last three months, Mum's health deteriorated and it was during this time
that the staff were even more caring and attentive.
We felt that Mum was in safe hands. Can't thank them enough for looking after Mum with such kindness and on the saddest of days looking after us too.
Nothing was too much trouble.

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Review from James S (Husband of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my view, the care home, management and especially the caring staff were excellent during my wife's stay from March 2016 until her death in January 2018.

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Review from Alison S (Daughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was always spotless. All staff were friendly and welcoming. My mother was treated with the utmost respect and dignity at all times. In her last few weeks, the staff could not have done more to ensure she was comfortable and clean and made sure they looked after my father, my sister and
myself.
We could not have been happier with the care received.

Reply from Claire Cargill, Senior General Mnager at Barchester South Grange Care Home

Thank you very much for taking the time to give your lovely feedback.


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Review from E B (Daughter of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just spent this past week visiting my mum on a daily basis and was always given a lovely warm welcome from all of the staff I met this past week.
You are always assured of a cheery smile and hello, we were always very well looked after during the visits with lovely lunches in the 'snug', to
coffee/tea at breaktimes.
The staff are delightful and most importantly my mum is very happy and settled.

Reply from Claire Cargill, Senior General Manager at Barchester South Grange Care Home

Thank you very much for your feedback, it is much appreciated.


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Review from Anne B (Daughter of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was resident at Barchester South Grange for 4 years and received care and attention always. Staff were always friendly and aware of her needs and preferences. She died April 24th, 2017. End of life care was exceptional and Mum was cherished until the end. The staff were always friendly with
family too.

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Review from Midge B (Niece of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff of South Grange Care Home enough for the love, care and attention given to my aunt over the last 11 months of her life. Everyone is enthusiastic about their jobs and go the extra mile to make the residents happy and comfortable.

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Review from L B (Resident) assisted by family/friend published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here since 2017 and have nothing but praise for the level of care I have received. There is a wide range of activities on offer that are stimulating and engaging. The food is good and there is a good variety of choice. The staff are always ready to help and look after my health
needs when they arise and always seek solutions when issues develop.

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Review from June C (Mother of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't rate Seven Arches highly enough. My daughter is very well cared for by the staff, who are all lovely.
They continue to try and aid her progression, which gives me a lot of comfort.

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Review from Ian M (Son of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a first class care home in every respect. My dear mother has had superb care in this wonderful home for nearly 9 years. I have been able to visit her freely and enjoy the occasional meal with her in a well-appointed private dining room. The setting of this care home in the Angus Hills is idyllic
and it would be hard to find more helpful and friendly staff. I enjoy visiting South Grange and always feel extremely welcome and at home. I could not have found a better care home for my dear mother. South Grange is absolutely first class on all parts!

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Review from K S (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very welcoming and homely care home. Management are very approachable and very prompt in resolving any issues we had as a family. They seem a great team and all work together. The only problem we had as a family was the room not having any shower facilities which if they did have, would make showering
residents so much easier.

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Review from C P (Grandson of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel lucky that our relative was in South Grange, where the wonderful staff did all they could do, for her and us.
The care she received was a comfort to us. Ultimately, nobody wants to place a dear relative in a nursing home. But South Grange made us relax somewhat about having to.
We had every
impression that our relative was their priority and friend.
Everything that could be done, was done by a dedicated and loving team of staff. I would and have recommended it to others, in fact, I'd go there myself as a resident if I needed care.
A fabulous home run by dedicated, beautiful and caring staff.
They made everything easier than it might have been and we are proud to tell everyone exactly where she was living.

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Review from Lynn M (Daughter of Resident) published on 20 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a warm welcome. The staff are so nice. The manager always has time for everyone. My father is well cared for and is very happy staying in the Seven Arches. Excellent communication from all staff.

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Review from K K (Daughter of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has lived in South Grange for the past eighteen months. He was slow to settle in after living independently. He is 95 years old and is mentally very astute. The care staff have always been very caring and supportive to all his needs. They encourage him to participate in the many activities
on offer. His favourite is carpet bowls which is a daily event. My father speaks highly of the menu and the variety on offer. He also enjoys being resident of the day and being spoiled. The whole care team offer everything he requires.

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Review from S H (Daughter of Resident) published on 29 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team and the manager do a wonderful job they are very caring and understand my Mothers needs. Dementia is a difficult disease but the staff are so patient. Everyone is very helpful and I am always kept up to date on her status

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Current Review Score: 8.9 (8.942)

Overview of Review Score

The Review Score of 8.9 (8.942) out of 10 for Barchester South Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.513 for Barchester South Grange Care Home is calculated as follows: ( (85 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 119 Ratings = 4.513

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.429 Points relating to the number of positive Reviews for Barchester South Grange Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 9 Positive Reviews ÷ 17 = 0.529

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 21 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Catherine

Catherine Lappin

Job Title: General Manager

Hi, my name is Catherine and I am the General Manager here at South Grange.


I always try and go that extra mile with our Residents and their relatives, I maintain regular contact with families to ensure that we are delivering the highest level of care and excellent service at all times. I look forward to meeting you when you visit our home.