Ballumbie Court Care Home

Ballumbie Road, Ballumbie, Dundee DD4 0PD
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9.9 57 Reviews
  • Ballumbie Court Care Home, Dundee
Nestled within the peaceful area of Dundee, Ballumbie Court Care Home offers personalised nursing dementia care to older people.

With a hairdressing salon and fantastic activity and entertainment rooms, residents can enjoy their time in a homely and welcoming atmosphere. Ballumbie Court also offers welcoming dining areas where residents can enjoy meals created by the catering team. Focusing on nutrition as well as enjoyment, they design menus that offer each resident something they'll enjoy.

The team at Ballumbie Court take great pride in their person-centred and sensitive approach to care. They take time to get to know residents, ensuring they can cater to their care needs whilst also promoting their wellbeing. The varied activities programme offers something for every person to get involved in, but the quieter times are equally as valued.

With a fantastic home manager leading the team in providing the kindest possible care, you're sure to receive a warm welcome at Ballumbie Court.

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Care Provided by Ballumbie Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Cari Hendry (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Wheelchair Access

Ballumbie Court Care Home Reviews (57)

Total of 57, showing 1-20
9.9

Ballumbie Court Care Home has a Review Score of 9.9 (9.905) out of 10, based on 22 reviews in the last 2 years. Over all time Ballumbie Court Care Home has 57 reviews.

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Review from Gillian S (Niece of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will miss the warm welcome from staff which I have received in the past four years of visiting my Aunt. Through my experience in end of care they were absolutely amazing and exceptional to all the family which was very kind and supportive. Since the home as been renovated it has been more homely and
the changes great.

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Review from Kirsty S (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that we moved my mum to Ballumbie Court Care Home. The care, compassion, friendliness and kindness is incredible. As a family, we are reassured that Mum is in great hands.
The staff are all amazing and the things that Mum is now doing that she wouldn't before is great to see.
Keep up
the good work.

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Review from Robert M (Son of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Ballumbie Court Care Home on several occasions since my mum came here in March this year. On every occasion, I have found the home to be immaculate and all the staff very attentive, helpful and friendly.
Today is my mum's birthday and the home decorated the room with banners and balloons,
gifts and two cakes and staff sang "happy birthday" which was a lovely gesture.

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Review from Allison M (Daughter of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad celebrated his 85th Birthday today, we would like to thank Ballumbie Court Care Home for making it so special for him, an extra shout out, to 3 staff members in particular you are an amazing team.

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Review from James R (Husband of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent. We know that the care is great. I can leave her and know that she will be happy and cared for.

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Review from Angela J (Daughter of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for Mum. She has settled in no problem. Nothing is too much trouble. Staff are all very friendly and helpful. Would highly recommend this care home.

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Review from E T (Partner of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been wonderful, they call me by my first name and always keep me up to date. All the staff are very kind to me and the residents. My partner always looks well-kept.

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Review from S M (Brother of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with everything in Ballumbie Court Care Home. All staff and management are great. Thank you very much to all.

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Review from Hannah A (Friend of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful, kind and caring.

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Review from Moyra E (Friend of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming experience every time we visit.
Home very warm, clean, very caring staff.
Facilities are fantastic as are the staff.

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Review from J C (Granddaughter of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into the home to visit my gran and she was really happy that the staff had put her new bed covers on her bed and had also put up some of her new pictures of her great-grandchildren up in her room. This made my gran very happy and was really nice to see her room looking so homely and individual
to her.

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Review from A M (Son of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in well since he arrived, and the staff have been very welcoming, friendly and easy to deal with. It has been an easy transition from the previous care home - it is clear to me that the staff really care about the day-to-day of the residents and treat them with dignity and respect. I
am happy with the care and the service provided - the team clearly give their best efforts in caring for the residents.

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Review from Anne F (Granddaughter of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in to see my gran, and she had her hair done by the hairdresser, and she had clothes on, which was nice to see as she usually only likes to wear her pyjamas. My gran was having a really good time sitting in the new pub within the home, interacting with some of the other residents. She was also
singing and dancing, and this was great to see. The staff were very good with my gran, topping up her drinks and dancing with her was really nice to see.

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Review from A L (Daughter of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very happy to be in Ballumbie Court Care Home we were happy with the care she was given. The staff were excellent and very friendly and kept us updated with everything. We would recommend Ballumbie Court Care Home and look forward to having her go back in December again if they could accommodate
us.

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Review from B O (Friend of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff have been great, very friendly, very helpful. They pay attention to family, make you feel really welcome, can't fault the staff.

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Review from M S (Daughter of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's care. My mum has lived here for about 10 years and still enjoys it. The home has been done up very nicely.

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Review from Kenneth H (Son of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated very well and polite. Service with good care and diligence. Made welcome, room clean and the staff are polite and made welcome.

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Review from S M (Wife of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my husband receives. The staff are always helpful when I meet them. If anything my husband is happier as the week goes by. Recently the care home has been refurbished and it looks lovely which brightens up staff and visitors. The manager of the care home is caring.

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Review from Joseph D (Son of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be very helpful especially the well-being coordinator who has been a great help along with the rest of the staff, in getting my mother to settle into living in a care home. The building has recently been refurbished and is very pleasant to enter and visit my mother.

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Review from V K (Wife of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy I chose this home for my husband. It has newly been refurbished beautifully. The staff are extremely caring and always very helpful. It has a lovely big garden that is well looked after also. I would highly recommend this home to anyone.

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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Ballumbie Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Ballumbie Court Care Home is calculated as follows: ( (241 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 264 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ballumbie Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 8 May 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (0)

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Frequently Asked Questions about Ballumbie Court Care Home

What types of Care is Ballumbie Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ballumbie Court Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Ballumbie Court Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Ballumbie Court Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Ballumbie Court Care Home to the centre of Dundee?

3.5 mile(s) as the crow flies, distance by road may be significantly further.