Bridge View House Care Home

55 Magdalen Yard Road, Dundee DD1 4LQ
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9.5 31 Reviews
  • Bridge View House Care Home, Dundee
With stunning views over Magdalen Green and the iconic Tay Railway Bridge over the River Tay, Bridge View House is in a beautiful location. Providing residential, nursing, dementia and palliative care, the team also offer respite care breaks.

It's the dedication of the staff which make this home, which is rated 'Good' by the Care Inspectorate, stand out. Devoted to enriching the lives of their residents, they organise so many activities which bring them joy.

There are animal visits, with everything from rabbits and guinea pigs to ponies, weekly spa activities, with face masks and manicures and a pub quiz night. And every morning there is a gentle exercise class to get the day started!

The team take the residents out to places they love to visit, from the local railway restaurant and shopping trips to pub lunches.

And they are passionate about the residents having an active role to play in how their home is run, with resident ambassadors, who provide feedback to staff and welcome new residents and their families.

In the dining room, residents enjoy delicious home-cooked meals and freshly baked cakes for afternoon tea, prepared by a devoted chef who has been with the home for over 20 years.

The local community are embraced into life at Bridge View House, from local school children who sing for the residents, to toddlers from the nearby nursery who take part in activities. Every week a mobile hairdresser visits for appointments in the home’s hair salon, which also has a nail bar for a spot of pampering.   

There are welcoming lounges to relax in with loved ones, who are welcome at any time. The main lounge has beautiful period features, including a bay window with stunning views across the river. Outside there is a garden room, where families can enjoy private celebrations. The home also has a private Facebook group for loved ones.

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Care Provided by Bridge View House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • James Etchels (Home Manager)
  • Admission Criteria
    • Older Adults
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Bridge View House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,540

  • Our weekly room fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly room fees for residential care start from £1540, but may be more. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
  • (these prices are only a guideline, please contact Bridge View House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Parking

  • On site visitors car parking and unrestricted on street parking.


Bridge View House Care Home Reviews (31)

Total of 31, showing 1-20
9.5

Bridge View House Care Home has a Review Score of 9.5 (9.477) out of 10, based on 8 reviews in the last 2 years. Over all time Bridge View House Care Home has 31 reviews.

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Review from Lorraine K (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved to Bridge View House Care Home in February 2024. He’s experienced significant health and mobility decline in a very short time, so readjusting to this and his new home is very hard for him. The nursing care to get the correct mix of medication to manage pain and alert and awake has been exemplary.
Every single team member has taken time and is still taking time to get to know him and support him. Nothing is too much trouble and the attention to provide individual care and attention is excellent. My dad greets some of the team like his grandkids, he loves seeing them and when he is welcomed back in after a day out, he genuinely feels the “love” which is reassuring for us, as a family. The team have set a high bar and our expectations are high because of the great job they have done in this short space of time.

Reply from Kate Yates, Communications and Content Specialist at Bridge View House Care Home

Thank you for your wonderful review for Bridge View House, the team are passionate about getting to know their residents and the things that matter most to them as individuals and creating a warm family feel, so will be delighted to read your words of appreciation.


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Review from K M (Stepdaughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our stepdad thought of Bridgeview as his home, the manager and her team gave him excellent care.
Such a friendly care home, staff so approachable with any worries we had, and nothing was too much trouble, it gave us peace of mind to know he was very well cared for.

Reply from Kate Yates, Communications and Content Specialist at Bridge View House Care Home

Thank you for your wonderful review, the team at Bridge View House will be proud to read your comments.


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Review from Elaine S (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge View became my dad’s home in September 2023. The staff have taken time to get to know him (and us) to meet his needs. He took very unwell last week and the nurses and care staff took such good care of him and supported him to make a full recovery. The deputy manager is so approachable and has
answered any questions I’ve had. I work in the care sector and am aware of the expected standards and can highly recommend Bridge View.

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Review from L D (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in Bridge View House Care Home for three weeks but the care was exemplary. The staff were very caring of my mum and the rest of the family in the days before she passed away. Nothing was too much trouble and we were able to spend as much time as we wanted with Mum. The standard of care
was very high. Having worked many homes myself, it was the hardest decision ever but Bridge View House was an excellent choice.

Reply from Kate Yates, Communications and Content Specialist at Bridge View House Care Home

Thank you for your lovely review, the team at Bridge View House will be so proud to hear you describe their care as exemplary. We are so sorry for your loss.


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Review from C R (Friend of Resident) published on 30 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, so friendly and caring, I love visiting and seeing all the happy faces of everyone there including the residents and staff. so much love and care is put into the work and I appreciate all the hard work!

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Review from S V (Granddaughter of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny has been staying with the Bridge View family for nearly two years now. The care and support she gets from the management/staff is amazing! They support her dementia in every way they can. The activities they provide are amazing! Always have something on to suit each person and to make them
feel special on special occasions.

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Review from Kaye G (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided for Dad. All staff know Dad and his needs and moods! Activities are varied with something to suit all residents. Particularly like the therapy puppy and nursery children visits.

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Review from Carolanne A (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the transition for Mum to be incredibly straightforward and the communication to be excellent. Mum settled so quickly and is so happy. The staff, without exception, are all so kind, caring and respectful. All requests are dealt with extremely promptly. Residents are treated as individuals
and their needs are met as such. Dedicated staff and management, make this care home exceptional. Thank you.

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Review from Fiona S (Daughter of Resident) published on 4 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last four months of her life in Bridge View and I cannot thank the staff enough for her care. She settled in well and enjoyed several months before she, unfortunately, passed away. She was happy and extremely well-fed. All the staff were friendly and cared for her every need. Any
communication with the family was always dealt with quickly and there was never any issues regarding her care. It is always difficult having to place a family member in care, no matter the circumstances, but the staff at Bridge View helped the whole family adjust to my mother being in a care home.

Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you so much for taking the time to review our home. We are so sorry for your loss, and I am sure the team will miss your mother greatly too. Your kind words are so appreciated by our team and we're so pleased to hear that the transition into care was made that much easier by our team. Best wishes, Fae


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Review from K S (Daughter of Resident) published on 4 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I previously left a review but feel I want to send a further review as unfortunately my Mum recently passed. The staff at Bridge View House Care Home could not have been more helpful. I want to say a huge “Thank You” to all the staff who cared for my Mum. Especially those who ‘fluffed’ her pillows.
They will know who they are as she was very particular about her pillows. I can’t thank the staff enough for the care they gave Mum during her final days. She had her favourites, I know I’m not allowed to name individuals, but I can honestly say the care she was given made me feel she was comfortable at all times. They were also always there for me, even a cuddle when required.

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Review from A S (Wife of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Bridge View care home for 8 weeks of respite care. He was given the very best care from every member of staff, everyone was kind, caring and very professional. There was a lovely Jubilee afternoon tea garden party and it was excellent and very well attended. The kitchen staff went
all out, as did the nurses and carers. My husband's health improved rapidly in their care and we will always be grateful, and thankful, for his respite care at Bridgeview.

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Review from L D (Daughter-in-law of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My one-hundred-year-old mother-in-law is extremely well looked after by all the staff at Bridge View. I worried she may not settle as she loved her independence but she really loves all her carers who all treat her like a friend and with great dignity. She enjoys attending parties in the lounge and
always looks so well in the photos of the activities.

Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you so much for your review of Bridge View House. It is wonderful to hear how settled your mother-in-law is with us, and that she enjoys all the festivities that our dedicated activities team hosts. Best wishes


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Review from E S (Granddaughter of Resident) published on 30 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my gran is receiving. She is very happy here and the staff are really friendly and kind. My gran is liking it here.

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Review from Gail C (Daughter of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Bridge View Care Home has been outstanding, every member of staff was excellent and a few really stood out more than others. The care my dad received was 5 star, it's like a family and you feel really at home and included, nothing was too much trouble and all wishes met. My dad felt
really comfortable there and he had lots of banter and laughs with staff, he had a few favourites right up to the end of my dad's life he was well cared for.

Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you so much for your wonderful review of our home - it is lovely to hear how comfortable your dad was with us; I am sure he will be sorely missed. Your kind words are so appreciated by our team. Best wishes.


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Review from David H (Son of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Bridge View care home since November 2019. What strikes you first about the care home and was the main reason we chose it for Mum is that it has a homely feel about it. Others we looked at felt cold and clinical but Bridge View felt welcoming and someplace that I thought
Mum could happily call 'home'. The staff are extremely friendly and welcoming and we knew we'd made the right choice at an early stage. Since then we have gone through the worst of times with the pandemic but as we come out of that I can only say that my Mum is happy and feels at home. I dreaded putting my Mum in a care home but she is so well cared for and much happier now. I can thoroughly recommend Bridge View to anyone - they are a kind and caring bunch and go out of their way to make my Mum and me (when I visit) feel at home.

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Review from Wendy M (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Bridge View care home for over a year now. She is really happy there. She has a lovely room, gets good food, her laundry is done and her room is cleaned for her. The staff are wonderful - patient, kind, caring and most are fun-loving. Entertainment and activities are provided
(under normal circumstances) and the care home staff are always open to new ideas. They go out of their way to accommodate, for example, during lockdown they set up Skype calls and when we weren't allowed into the home due to COVID restrictions and had to stand outside, they set up a system with microphones/speakers whereby residents and their visitors could communicate with one another.
I have selected everything as excellent apart from value for money which I have said is 'good' and this is because I feel that the weekly cost for self-funding residents is extortionate and unfairly distributed (ie people who don't have assets or didn't own their own home are funded by the council).

Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for such kind words about our home and team - and for your feedback too, it is much appreciated. The home manager is always here for you if you ever have any questions.
Best wishes, Fae


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Review from Pat (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is 98 years old has been a resident at Bridge View House Care Home for just over three years. During this time she has received excellent care and has always been treated with dignity and respect by all the wonderful staff in a warm and friendly environment. I am kept fully updated and
immediately made aware of any changes or concerns. The staff have been exemplary during the Covid-19 pandemic. In the past we visited mum daily – unfortunately, due to sight and hearing impairments, video calls and window visits are not a success. We miss contact with mum and look forward to normal visits resuming.
The new manager and her staff are all very friendly and approachable.
Thank you for all the care, kindness and support you provide to mum and the family - this is very much appreciated.

Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for such kind words about our home and team - we really appreciate it and do truly hope visiting can resume as normal in the near future for you. Best wishes.


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Review from Nicola G (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently in Bridge View House for respite care and to be assessed after a recent fall, where she broke her wrist. She has Alzheimer's and we were all needing to understand her care needs going forward.
My sister and I have been very impressed with the manager and her team, the support that
my mum has been given has been excellent. Any teething difficulties we have had have been dealt with quickly and very positively. All of the staff we have met have treated my mum with care and dignity and the activity coordinators have really helped a very resistant mum to get more involved in what's been going on.
I can't thank the manager and her team enough and would highly recommend Bridge View House to others. Thank you.

Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for taking the time to write such kind words about our home and team - they are really appreciated. Best wishes, Fae


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Review from Nikki V (Daughter of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Bridge View for a few weeks now and seems to have settled in well. Always seems happy. Although we haven't been in the home yet due to guidelines, management and staff are all very nice and always take the time to talk to me if I have any concerns.

Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for your kind words about our home, it's lovely to hear mum is settling well. Our team are always here if you have any questions. Best wishes, Fae


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Review from E C (Sister of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff are very friendly and helpful. They go out of their way to put my mind at ease during a very worrying time. It is good to know my sister is being well looked after.

Reply from Fae Doherty, Senior Marketing Officer at Bridge View House Care Home

Thank you for such kind words about our team - they really do appreciate it. Best wishes, Fae


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Current Review Score: 9.5 (9.477)

Overview of Review Score

The Review Score of 9.5 (9.477) out of 10 for Bridge View House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Bridge View House Care Home is calculated as follows: ( (73 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 95 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.73 Points relating to the number of positive Reviews for Bridge View House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 8 Positive Reviews ÷ 8.6 = 0.93

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Aug 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bridge View House Care Home

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Meet the Team (1)

Karen

Karen Staples

Job Title: Administrator

Joined: 2021

Karen joined Bridge View House in October 2021, and is really enjoying settling into her role and getting to know all of our residents and team.


Frequently Asked Questions about Bridge View House Care Home

What types of Care is Bridge View House Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bridge View House Care Home provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bridge View House Care Home have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Bridge View House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bridge View House Care Home to the centre of Dundee?

0.8 mile(s) as the crow flies, distance by road may be significantly further.