St Columba's has a Review Score of 9.2 (9.189) out of 10, based on 7 reviews in the last 2 years. Over all time St Columba's has 12 reviews.
Review from S K (Daughter of Resident) published on 24 February 2025
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Reply from Veronica Gibson, Director at St Columba's
Thank you so much for your kind words and for taking the time to review St Columba's. This really means a lot to the team in the home. We are extremely proud of the whole staff team at St Columba's.
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Review from Bob B (Son of Resident) published on 23 January 2025
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Review from Mary S (Niece of Resident) published on 8 January 2025
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Reply from Andy Prior, Director at St Columba's
Thank you so much for taking the time to leave such a lovely and detailed review. We are immensely proud of the staff team at St Columba's and we know they are always thrilled to read reviews like yours. We will ensure the whole team is sent your review personally. Kindest Regards.
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Review from Christine T (Daughter of Resident) published on 10 April 2024
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Reply from Veronica Gibson, Director at St Columba's
Thank you so much for your kind words and for taking the time to review St Columbas. This really means a lot to the team in the home. We are extremely proud of the whole staff team at St Columbas.
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Review from Katharine W (Daughter of Resident) published on 10 April 2024
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Reply from Veronica Gibson, Director at St Columba's
Thank you so much for your kind words and for taking the time to review St Columba's. This really means a lot to the team in the home. We are extremely proud of the whole staff team at St Columba's.
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Review from Carol M (Daughter of Resident) published on 13 June 2023
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Reply from Veronica Gibson, Director at St Columba's
Thank you very much for taking the time to review St Columba's Care Home. It is extremely encouraging to hear such positive remarks about the staff team at St Columba's. We are extremely proud of the manager and her team. Kindest Regards.
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Review from Bobby B (Son of Resident) published on 24 May 2023
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Reply from Andy Prior, Director at St Columba's
Thank you for your glowing review. The manager and her team at St Columba's work hard everyday to achieve these standards of care. Your kind words will mean so much to them.
Kind Regards.
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Review from Heather B (Daughter of Resident) published on 28 February 2023
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Reply from Andy Prior, Director at St Columba's
Thank you very much for taking the time to review St Columbas Care Home. We are immensely proud of our staff team and all the hard work they do to maintain such high standards.
We will continue to upgrade and improve the communal areas and bedrooms to maximise everyone’s individual enjoyment of the home.
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Review from G W (Son of Resident) published on 24 February 2023
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Reply from Mary Rose Saligumba, St Columbas Care Home Manager at St Columba's
Thank you very much for taking the time to review St Columbas Care Home. All staff are working so hard as a team so we can continuously meet the needs of our clients. It makes a difference when we know that clients and relatives are happy with the provision of care. We greatly appreciate your feedback.
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Review from J C (Son of Resident) published on 16 November 2022
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Reply from Andy Prior, Director at St Columba's
Thank you very much for your excellent review of St Columbas. We could not do what we do without our great team of staff at St Columba's. Your feedback is greatly appreciated.
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Review from A F (Son of Resident) published on 7 November 2022
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Reply from Mary Rose Saligumba, Home Manager at St Columba's
Following a discussion with the son, he confirmed that he has no concerns at this present time. The concern raised happened a while back, and at that time, he did not feel it was enough to raise to staff; he is also aware that there is no other client coming into his father's room now. Encouraged the son to raise any concerns at any time with me or the nurse on duty. Son is aware that he can come to see me in my office at any time.
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Review from Grant F (Son of Resident) published on 11 October 2022
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Reply from Mary Rose Saligumba, Home Manager at St Columba's
Thank you for your honest feedback. We are currently reviewing our Winter menu to ensure there is more variety of food choices, including seasonal vegetables etc, and to be prepared according to the clients' liking.
All staff undertake training on a monthly basis so staff can continuously provide the optimum level of care, adhering to clients' preferences and choices, and we will strive to maintain staff continuity on each designated floor.
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The Review Score of 9.2 (9.189) out of 10 for St Columba's is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.841 for St Columba's is calculated as follows: ( (69 Excellents x 5) + (13 Goods x 4) ) ÷ 82 Ratings = 4.841
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.348 Points relating to the number of positive Reviews for St Columba's is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 7 Positive Reviews ÷ 10.8 = 0.648
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jun 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Adequate
(3) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Joined: 2022
Bachelor of Science in Nursing '95 with an area of expertise in Emergency Room, Medical Surgical Ward, ICU Ward; Registered General Nurse, Passed Board of Nursing 1995; Managed another Care Home within the group; worked in various care homes and have worked in a hospital setting as well.