Harestane Care Home

122 Harestane Road, Dundee DD3 0NY
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9.7 26 Reviews
  • Harestane Care Home, Dundee
Being newly refurbished, Harestane's facilities are second to none. Throughout the refurbishment process they constantly asked themselves 'What will truly benefit clients and what will make this a real home from home?'. They feel that the results speak for themselves. With four modern, attractive, homely lounges, two of which have french doors leading directly to the beautiful gardens. There are electric recliner chairs for added comfort and even Nintendo Wii consoles just in case anyone feels like a spot of tennis. There are two quiet lounges where clients can enjoy there newspaper or favourite book as well as two family lounges equipped with comfortable couches, a dining area and tea and coffee making facilities for the use of visiting families. These are ideal should visitors wish extra space when visiting with grand children and extended family. The bedrooms have been decorated to the highest standards, all with modern en-suite facilities. Every bedroom in Harestane has a view of the large landscaped gardens. Rooms are equipped with hotel style furniture and luxurious curtains. Clients are encouraged and helped to personalise their rooms with their own belongings and pictures to make it feel like home. As well as individual en-suite facilities, there are four assisted wet rooms and two assisted bathrooms. A varied programme of daily activities is available for clients enjoyment. Nursing and care staff are on duty 24 hours a day. On going training from induction to further professional development is an integral part of the Home's philosophy to continually improve standards of care. Qualified catering staff provide varied menus which are assessed for nutritional value and dieticians are consulted whenever specialist dietary requirements arise. Clients are consulted on arrival at the home regarding food likes/dislikes and this is reviewed with them.

Care Provided by Harestane Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 66 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Margaret Brand (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Harestane Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,075
    • Self-Funded Residential Dementia Care from £1,075
    • Self-Funded Nursing Care from £1,075
    • Self-Funded Nursing Dementia Care from £1,075
    • RESPITE Self-Funded Residential Care from £1,075
    • RESPITE Self-Funded Residential Dementia Care from £1,075
    • RESPITE Self-Funded Nursing Care from £1,075
    • RESPITE Self-Funded Nursing Dementia Care from £1,075
  • (these prices are only a guideline, please contact Harestane Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Large Car Park.
    FREE of charge.


Total of 26, showing 21-26
9.7

Harestane Care Home has a Review Score of 9.7 (9.651) out of 10, based on 20 reviews in the last 2 years. Over all time Harestane Care Home has 26 reviews.

Overall Experience

  • 21
  • 3
  • 1
  • 1
  • 0

Date Published

26
1
20
20
6
Overall Experience  Overall Experience 5.0 out of 5

An outbreak of Covid resulted in rapid restrictions with all PPE supplied and available. Strict adherence to all rules was put in place. The staff were careful and supportive to all and took care to implement all restrictions. The staff are all in uniform and easily approached. I find them all very
helpful, approachable and kind, supportive to all clients and visitors.

Reply from Andy Prior, Director at Harestane Care Home

Thank you very much for your kind words. We are proud of our staff team and especially how they have implemented and dealt with any Covid restrictions in place whilst remaining supportive of clients and their families.


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Overall Experience  Overall Experience 5.0 out of 5

The care provided is exceptional. It is evident that residents are well looked after and communication with us is very good. The home is well maintained with plenty of staff around. We are very pleased that we chose Harestane for Mum.

Reply from Andy Prior, Director at Harestane Care Home

Dear John,
Thanks so much for your wonderful comments. The team at Harestane work extremely hard to maintain high standards of care. We are so pleased that this translates through to the care your mum receives every day.
Comments like yours make it all worthwhile for everyone involved.
Kind Regards
Andy Prior
Director


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Overall Experience  Overall Experience 5.0 out of 5

My aunt is a resident at Harestane. She was previously at a home in Perth. Harestane staff do a great job, always attentive to residents. What struck most is the activities and entertainment that the home provides. Staff are always friendly and helpful. I am very happy with Harestane and would highly
recommend it, as I have done.

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Overall Experience  Overall Experience 4.0 out of 5

No problems or issues. Staff friendly. All needs met.

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Overall Experience  Overall Experience 5.0 out of 5

Harestane is a friendly home, with fantastic staff and management. We, as a family, feel very welcome in the environment. The manager is very 'hands-on'. She is like a mother to residents and is very approachable. We feel we can ask staff anything and they are always very caring and supportive. Would
recommend this home to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

In the main, the atmosphere is very good.
The room and bathroom are well equipped and the care is very good during the day but is rather poorer at night.
The food lacks variety, especially at lunchtime.

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Current Review Score: 9.7 (9.651)

Overview of Review Score

The Review Score of 9.7 (9.651) out of 10 for Harestane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.651 for Harestane Care Home is calculated as follows: ( (184 Excellents x 5) + (30 Goods x 4) + (13 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 235 Ratings = 4.651

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Harestane Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 3 Dec 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Excellent

(6)

How good is our staff team? Very good

(5)

How good is our setting? Very good

(5)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Margaret

Margaret Brand

Job Title: Home Manager

Joined: 1994

Margaret has been the Home Manager at Harestane Care Home since the day the doors opened to the purpose built home in 1995.


Margaret is a qualified nurse with vast clinical experience.


With the help of her team, she ensures Harestane offers the highest levels of care and comfort to our clients every single day.