Moyness Care Home

76 Grove Road, Broughty Ferry, Dundee DD5 1JP
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8.3 22 Reviews
  • Moyness Care Home, Dundee
Moyness Nursing Home is situated in a secluded area of Broughty Ferry.

Broughty Ferry is a regional holiday destination and is a pleasant waterfront suburb of Dundee, the centre of which is about two miles away. The home stands in its own substantial grounds in a residential area it is conveniently close to local services and the local community. Moyness is an attractive property, originally constructed in 1876, now benefiting from a modern extension added around fifteen years ago.

After operating independently for 20 years, Moyness Care Home became part of the Group in 2007. The facilities have been expertly updated in order to provide residents with a spacious, relaxing and comfortable environment in which they feel safe, secure and most importantly, at home.

The care home aptly reflects its surroundings with extensive and well-kept landscaped lawns and a walled garden which features a summer house where residents can relax.

Experienced and well trained staff provide nursing care to a maximum of 33 residents. Accommodation is offered in mainly single rooms, all of which are with en-suite facilities - there are three double rooms available.

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Care Provided by Moyness Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lisa Thomson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Moyness Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,772
    • Self-Funded Residential Dementia Care from £1,772
    • Self-Funded Nursing Care from £1,772
    • Self-Funded Nursing Dementia Care from £1,772
    • RESPITE Self-Funded Residential Care from £1,772
    • RESPITE Self-Funded Residential Dementia Care from £1,772
    • RESPITE Self-Funded Nursing Care from £1,772
    • RESPITE Self-Funded Nursing Dementia Care from £1,772

  • These rates include £360.60 personal and nursing care. If the local council provides this, the Funder will only pay from £1411.40.
  • (these prices are only a guideline, please contact Moyness Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Moyness Care Home Reviews (22)

Total of 22, showing 1-20
8.3

Moyness Care Home has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Moyness Care Home has 22 reviews.

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Review from Stephen B (Brother of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother resided at Moyness in August this year. We was only there for a month before he passed away. All the staff at Moyness were so friendly and compassionate. My brother had learning difficulties and we were concerned about how he would settle in his new surroundings but he settled really well
and engaged with the staff. Unfortunately because of his learning difficulties, he was not able to participate in any of the wonderful activities that the home puts on. They have a lovely garden area where residents can sit out as well. We could not have picked a better home for my brother. We are so pleased and thankful to all the staff at Moyness for the care and attention they gave my brother over the short period he was there for.

Reply from David Kerr, Communications Team at Moyness Care Home

Thank you for your lovely review. Our deepest condolences on your brother's passing. We are glad to know that he settled in well while he was at Moyness. The team do their utmost to make sure the environment is homely in every way. They will be touched to hear this feedback.


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Review from Steven S (Grandson of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home providing a high standard of care. Residents are treated with dignity and respect, cleanliness is excellent and the staff and management team are very welcoming. Nana is very happy there which is good to see.

Reply from Anna Gunn, Communications Team at Moyness Care Home

Thank you very much for taking the time to add a review. It's wonderful to hear how happy your Nana is at Moyness and the excellent level of care she's receiving. It's also lovely to hear how welcoming the staff and management team have been when you've visited. We will be sure to pass on your kind words to the team there - they will be delighted!


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Review from Alison B (Daughter of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Balhousie Moyness, is a wonderful care home. The staff are superb and do their very best to care for my dad who has dementia. There are always activities and events for him to attend and this is part of everyday life, not just the odd occasion. The catering and menus are of an extremely high standard.
My dad's room is always clean and tidy to a very high standard. Five stars all round.

Reply from Melanie Brockway, Brand & Communications Executive at Moyness Care Home

Thank you so much for taking the time to write a review for us. It's wonderful to hear the difference living at Moyness makes for your Dad and for you too. We're so very pleased to hear how happy you are with his care and will be sure to pass this on to our hardworking staff. Thank you once again.


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Review from Gordon U (Son of Resident) published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with the care our dad has received since being at Moyness. The staff have taken time with him to help him settle in and always keeping us informed of his progress. We have seen a vast improvement in his health and general wellbeing. It is a joy to visit Dad and hear about
all the activities and "his gossip" that he enjoys.

Reply from Melanie Brockway, Brand & Communications Executive at Moyness Care Home

Thank you so much for taking the time to write this super-review. We're so pleased to hear your Dad has settled in well, and both he and you, are enjoying time at his new home. And even better, to see the improvement in health and wellbeing! We'll pass this on to the staff. Thank you once again.


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Review from D M (Husband of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home had a relatives meeting. Plenty of information going to give residents outings and do many things in the months to come. The entertainment coordinator is excellent and prepares many activities for the residents. My wife is very happy and contented.

Reply from Gillian Drummond, Brand and Communications Manager at Moyness Care Home

Delighted to hear that you enjoyed the relatives' meeting and that your wife is happy and content at Moyness. It's lovely to see residents getting out and about again.


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Review from S S (Daughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Balhousie Moyness Care Home for almost two years. In that time I feel she has been very well looked after. The staff are always on hand to help. My sister and myself are always kept well informed and have never had cause to work. I feel she is being extremely well cared
for. The property is light and airy and very well maintained. I am very happy with the standard of care my mother is receiving.

Reply from Gillian Drummond, Brand and Communications Manager at Moyness Care Home

Thank you so much for your kind words which we will be happy to pass on to the hard-working team at Balhousie Moyness.


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Review from J M (Friend of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful. Always smiling and help you with everything you ask.

Reply from Gillian Drummond, Brand and Communications Manager at Moyness Care Home

This is all we can ask for! Our staff are amazing and we're glad you share that view. Thank you for reviewing us.


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Review from W C (Husband of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Putting my dear wife into Moyness was the hardest decision I have ever had to make but the management team and staff made this slightly easier by their caring attitude, showing both myself and family compassion. They were and have been highly professional at all times. The standards are set high and
my wife has settled in very well and the staff care for my wife's wellbeing and health to a high standard.

Reply from Gillian Drummond, Brand and Communications Manager at Moyness Care Home

Thank you for your lovely review and kind words. We will be sure to pass your comments on to the hardworking team at Moyness.


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Review from Gill B (Daughter of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Balhousie Moyness is an excellent home, run by an excellent management team and staff, which includes carers, housekeeping, cleaners and the catering department. The staff are very professional, caring and extremely hard working. They cared for my mother to a very high standard, and they genuinely care
for the residents and our family. Throughout Covid, as a family, we found it very difficult, but the staff cared for my mother as if she was their own family.

Reply from Gillian Drummond, Brand and Communications Manager at Moyness Care Home

Thank you for taking the time to review Moyness. It will mean the world to the staff there to hear your kind words.


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Review from J B (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for, and the staff are very professional in their jobs.

Reply from Gillian Drummond, Brand and Communications Manager at Moyness Care Home

Thank you so much for taking the time to review us!


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Review from Jane (Daughter-in-law of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care staff are excellent in Moyness, deliver a family feel and understand my mother in law's needs. Sadly the way visiting is managed overall by Balhousie is not great at the present time. Thank you to Moyness staff.

Reply from Gillian Drummond, Brand and Communications Manager at Moyness Care Home

Thank you for your kind words about Moyness and for your comments about our visiting policy. We are working hard to get to the point of resuming in-home visits and really appreciate the patience and understanding of all relatives.


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Review from Angela S (Daughter of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we were very pleased with the care and attention given to my mother from Feb 2018 - April 2019. We found the staff to be very attentive to the residents. Moyness has a family atmosphere which is a credit to management and staff.
I have and would recommend Moyness to others.

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Review from Gillian M (Wife of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband suffered a stroke in January 2015. He spent a year in hospital and was transferred to Balhousie Moyness Care Home December 2015 and after 2 years of being nursed and cared for, he was able to return to the family home at the beginning of December 2017.


The staff are excellent and there

is a relaxed, friendly but efficient attitude in the home. While my husband was resident there, works were carried out to update the decoration and this was carried out so there was minimum disruption to the residents.


The former mansion house has a wheelchair accessible garden with large trees which is lovely to see and sit in in good weather.


We are grateful for all the help and support we received from the staff at Balhousie Moyness and have recently recommend this home to a friend for his elderly father.


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Review from L D (Son of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The main thing is that mum is safe and well looked after by the staff. Moyness is well-managed and the staff make every effort to meet the often complex care needs of the residents.

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Review from Elena M (Daughter of Resident) published on 13 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this care home since March 2017. Staff are cheery and friendly and most importantly, you can see that the residents are their top priority. They have given me lots of support throughout this whole experience of which I am very grateful.

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Review from Lynda K (Daughter of Resident) published on 29 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been in Balhousie Moyness since June 2017. We cannot fault the care and attention he has been given since then.
The managers, nursing staff and care staff, and catering staff are all fantastic.

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Review from Muriel B (Daughter of Resident) published on 27 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very happy at Moyness. Throughout her stay there she was treated with kindness and dignity. Everyone in the home knew her and always addressed her using her name. Mum would take part in most of the activities arranged. There was a varied programme which catered for most people. There was
also regular parties, birthdays, Easter, Christmas. There were also outings eg. to the local cinema. I was able to take my mother shopping. She enjoyed getting out. She liked getting out even when she was at home. Moyness has a lovely garden which residents were encouraged to use. I was always kept informed about everything concerning my mother. There were also regular meetings with the management team where families of residents were kept up to date with what was happening at Moyness. All visitors were made very welcome, including her great-grandson who loved playing in the garden when he came to visit.
For mum Moyness was a happy and safe place.

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Review from James M (Relative of Resident) published on 22 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law has been a resident for 18 months now. She recently celebrated her 100th birthday in the home. Throughout her stay, she and her family have been impressed with the overall care, physical, mental and social, that seems to come naturally to the staff. This in itself indicates good leadership
from the top. Apart from regular meetings for relatives with management, any intervening questions are always listened to attentively and acted on if appropriate.


The atmosphere in the home is not one of an institution but geared as much as possible to a family and homely ambience. The recent redecoration has added to this. Entertainment is provided on a regular basis and resident's celebratory events are always given special attention. Resident's culinary foibles are dealt with sympathetically and alternatives are usually made available.


The family are glad that she chose Balhousie Moyness Care Home to be cared for.


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Review from Marlyn C (Daughter of Resident) published on 22 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother used this care home in 2017. We were very impressed with everything from the cleaners to the management and everybody in between. The care and attention given to residents is unequalled in any home I've been in and I've worked in a fair few over the years.


It is homely, spotlessly clean,

with excellent nutritious food, a good activity programme and beautiful gardens.


The care is professional with attention to detail giving great respect to both resident plus family members and with plenty of humour thrown in for good measure. I could not recommend it highly enough. I have experienced 6 nursing homes in Dundee for different family members over many years. This was the best by a long shot.


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Review from Gordon D (Son of Resident) published on 22 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived here for 2/3 years. She took a little time to settle, which is normal, I suppose. But now she seems content and spends most of her days in the social areas.


She loves the food and has a really friendly relationship with most of the staff and some of the residents. She likes the old

movies, quizzes and sing-alongs.


Overall, since refurbishment, it is a really smart, welcoming care home.


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Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Moyness Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Moyness Care Home is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.458 Points relating to the number of positive Reviews for Moyness Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Apr 2023

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Lisa

Lisa Thomson

Job Title: Home Manager

Joined: 2023

Lisa joined the team at Moyness as Home Manager in 2023 following many successful years as Home Manager at our Brookfield care home in Carnoustie.


Frequently Asked Questions about Moyness Care Home

What types of Care is Moyness Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Moyness Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Moyness Care Home have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Moyness Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moyness Care Home to the centre of Dundee?

3.3 mile(s) as the crow flies, distance by road may be significantly further.