Orchar Nursing Home

31/39 Beach Crescent, Broughty Ferry, Dundee DD5 2BG
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10 78 Reviews
  • Orchar Nursing Home, Dundee
Orchar Nursing Home makes the most of a luxury interior and expert team in order to achieve quality support, was also benefitting from a wonderful location beside the waterfront.

Orchar is registered with the Care Commission to accommodate 40 residents in 38 bedrooms, all en-suite and fully equipped. Most bedrooms boast en-suite wet floor shower rooms. All rooms are single-occupancy but many can also suitably cater for couples.

A spacious, well-appointed dining room, two comfortable, plush lounges and the garden sitting area all overlook the breathtaking, panoramic view. Residents are also welcome to take advantage of a quiet sitting corner, the hairdressing salon, two passenger lifts and off-street parking with level-access.

The appetising, tasty and nutritious menu at Orchar provides residents with a healthy and varied diet. Specific dietary requirements and residents’ preferences are catered for. Meals are served in an elegant dining room, but residents can dine in their own rooms if they wish.

The dedication and devotion of highly-trained staff has established their reputation as an exceptionally ‘friendly and caring Home’. Carers and qualified nurses are on duty twenty four hours a day. Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Orchar provides.

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Care Provided by Orchar Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Roxanna Popescu (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Orchar Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £2,100
    • Self-Funded Residential Dementia Care £1,600 – £2,100
    • Self-Funded Nursing Care £1,050 – £1,550
    • Self-Funded Nursing Dementia Care £1,600 – £2,100
    • RESPITE Self-Funded Residential Care £1,600 – £2,100
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £2,100
    • RESPITE Self-Funded Nursing Care £1,600 – £2,100
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £2,100
  • (these prices are only a guideline, please contact Orchar Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Orchar Nursing Home Reviews (78)

Total of 78, showing 21-40
10

Orchar Nursing Home has a Review Score of 10 (9.951) out of 10, based on 24 reviews in the last 2 years. Over all time Orchar Nursing Home has 78 reviews.

Overall Experience

  • 76
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Review from Scott B (Sister of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite comfortable - the best under the circumstances.

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Review from A W (Son of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had been in Orchar Nursing Home for just over two years and, in that time, was looked after very well. He enjoyed being there and took part in many of the activities. The team at Orchar were not only extremely professional but also cared about the residents.

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Review from A T (Daughter of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given is really good. They engage residents in activities regularly. Mum seems happy here and knows the staff.

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Review from Christopher H (Son of Resident) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the most kind and attentive care from the staff at Orchard Nursing Home from February 2022, when she became a resident, until she passed away on 30 October 2022, just a few months short of her 100th birthday. She had to endure the whole of the Covid episode with all its government-imposed
restrictions. But at no time did our family feel that she was not in the best place. She was indeed being well cared for, and we were all delighted to enjoy time visiting her there when the Covid restrictions were lifted. At her funeral, it was the family's decision that the money collected from those attending the funeral be donated to the Orchard Nursing Home as a thank you for her care which went way beyond just a fulfilment of professional care obligations but which was done with such love, care and attention.

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Review from Pam S (Daughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Orchar Nursing Home in April 2022 after his mobility deteriorated to the point he was no longer safe to stay at home. My father was made to feel very welcome by staff and management and soon settled into life with his new 'Orchar family'. My father was treated with kindness, respect
and dignity by all members of the staff working to make Orchar Nursing Home feel like home from home. His plan of care was tailored to his needs and he flourished within the home. I was made to feel part of the 'Orchar family' when visiting and felt staff were looking after both myself and my father. My father sadly passed away in early February in Orchar, after a short illness. I would like to take this opportunity to thank all staff for their exceptional delivery of end-of-life care given to my father, his passing was very peaceful.

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Review from N S (Daughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Orchar Nursing Home for 7 years and sadly died there recently. Over the years, I was always impressed by the care that she received from the dedicated, hardworking staff, but the standard of end-of-life care in her final weeks and the kindness and support shown to me and
my husband during this difficult time were exceptional. I will always be grateful to Orchar for providing my mother with a home from home, and for making us all feel part of the Orchar family.

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Review from E N (Friend of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Several years ago my friend chose Orchar "for when she was ready". She moved in eleven months ago and she made an excellent choice. She was a very independent and successful professional woman and has found it hard to reconcile herself to the loss of independence, although she knew that it would be
necessary to some extent. Staff members value her independence and help her retain as much as is safe.


I am always struck by the attention and consideration given to the residents by staff. I visit regularly, so I am well known to staff members, and they are very willing to help me do what I can for her and to keep me informed as well as listen to what I can tell them.


Orchar is always fresh - her room was re-decorated and re-carpeted before she moved in, and repaired six months later as part of a rolling programme.


Activities are provided regularly on a daily/weekly/monthly seasonal basis, and birthdays and special events are celebrated. A hairdresser is available on set days.


The ethos is summed up, I think, by something said to me by a Senior Staff Nurse. "We love them! They're our family and we love them"


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Review from Audrey M (Daughter of Resident) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Orchar Nursing Home for 18 months prior to her death in August of this year. During this time my mum was given excellent care both emotionally and latterly, physically. The staff were always so kind to all of us and when Mum became increasingly unwell gave her so much support
and love. It was a source of comfort to us that mum's end of life care was so good.

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Review from L K (Daughter of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for a year now and we have been very happy with the welcome we have all received. She settled quite quickly, being supported by all members of staff. We are kept well informed of events, both medical and social. she enjoys the music therapy and has started singing again
as a result. There always seems to be plenty of staff.

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Review from Eddie L (Son of Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident in Orchar Nursing Home for only a short time but was made very welcome from day one, all the staff were very welcoming and helpful with nothing too much of an issue for the staff, lovely room with all the facilities he required, great food, day time activities and great views over
the Tay in a central location.

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Review from K F (Niece of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has now lived at Orchar Nursing Home for over two years. My aunt has been happy living here since her first day and continues to be happy.
All the cares are kind and cheerful and always happy to help.
The meals are excellent, and she looks forward to mealtimes.
Her bedroom is comfortable,
warm and safe to move around.
There are comfortable lounges to use and regular activities.
Overall I am delighted with the care my aunt receives at Orchar.

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Review from June M (Daughter of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has stayed at Orchar Nursing Home for the past 7 years. We are extremely happy with her care. the staff are very helpful and caring. We really feel at ease knowing that my mother is looked after well. She particularly enjoys the entertainment especially the sing a longs.

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Review from Patrica L (Niece of Resident) published on 30 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt who suffered from Dementia/Alzheimer's entered the home in 2016. Although unable to communicate effectively because her speech was affected, we were impressed by and continue to be impressed by the patience and caring attitude of all the staff. Any concerns regarding health or any questions
are quickly responded to, management and staff provide updates, are available, approachable and friendly. The home is well managed and staff always provide welcoming smiles.
My aunt regarded Orchar Nursing Home as her second home and the staff as family. Sociable by nature, she was once more able to have a quality of life. Staff took her on outings to nearby shops. When she was able, she enjoyed bus trips, tea dances, parties in Orchar where she just loved to dance often being first on the floor. Art therapy and music therapy gave her joy.
We feel very lucky to have found such a caring home to look after my aunt.

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Review from Mike H (Son of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was resident for 18 months till she passed away Peacefully in April 2021. She had come from a big care home in Edinburgh, where there was a large staff and turnover of staff. Orchar, in comparison, was much more friendly with settled staff who all get on well together. The whole staff have been
a delight to mum and to us as visiting relatives. Like family. These have been hard times due to Covid but the staff have been unflinching in their commitment to the highest standards, despite being depleted in numbers at times. Great food. The staff are always friendly and very helpful. Caring, committed and competent. During low points in mum’s health, the staff would regularly phone to give updates. Facilitating visits and options during this latest COVID season, has been brilliant, allowing visits during her last days. The staff work as a harmonious team. Well supported by a great manager and enhanced by a lovely head chef, who went out of her way to get what mum liked. All very good.

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Review from Mike B (Son of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before Mum moved into Orchar Nursing Home, her physical and mental health had been deteriorating steadily and seemingly irreversibly over the course of the previous 2 years. Despite Mum’s initial reservations about the move she agreed to an initial respite placement at the Orchar in December 2019. Subsequently,
over the course of 2020 (and in spite of the exceptional challenges presented by the COVID-19 Pandemic) her numerous medical conditions have been carefully managed by the Orchar team and the improvements in both her physical and mental health have been truly remarkable. The round the clock care, kindness and professionalism provided by all the staff is absolutely first class and I have been delighted by the steady improvements Mum has enjoyed in both her physical and mental health and the quality of life she can enjoy at the Orchar. Thanks to all of the team at the Orchar and long may it continue!

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Review from Alan M (Son of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was looking through photos of my mum, it was startling to see how ill she looked on day one of her stay at the Orchar Nursing Home. Six months later the change was amazing. She looked so healthy and full of life, a testament to how well she was looked after. It was an Indian Summer to cap an
immensely full life. In the difficult days of the pandemic, bonds with the staff grew stronger and she was nursed back to health every time she was ill with one thing or another. I will have very fond memories of my visits to the home where I was made to feel very welcome.

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Review from Joan L (Niece of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so very grateful to all the staff in the Orchar Nursing Home for the care and kindness shown to my aunt over the last 12-months or so, especially given the added work and worry caused by the Covid pandemic.
She arrived from England in a confused state, but within a week, Orchar had her transformed
with great care and lovely meals.
She has made a few new friends, which is heartening too. A hairdresser is an added bonus.
Communication with my sister and me has been appreciated with regard to Covid and minor ailments.
Staff answering the phone or at the front door are welcoming and friendly.
I am so glad there was a space available for my aunt at Orchar last year.

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Review from Heather D (Daughter of Resident) published on 5 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad enjoy the excellent care, good range of activities and the warm friendly environment here. Thanks to the professional yet cheerful, positive attitude of the team, and the town centre location, Orchar was their choice for residential care three years ago when they needed more assistance than
could be successfully provided at home. They love the entertainment and activities, always have good things to say about the meals and food in general, and we all appreciate the effort made for special celebrations. The past year's COVID-19 lockdown situations presented enormous challenges, and continue to do so; however, the management and the rest of the team have responded outstandingly. As well as being hugely thankful for their continuing excellent care and well-being support of Mum and Dad, I've been impressed by and grateful for the team's responsiveness and open communication during such a worrying time. I can't imagine anywhere else meeting Mum and Dad's differing needs so well.

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Review from Carol P (Wife of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Orchar Nursing Home for over a year now. He moved there from hospital with dementia and other complex medical needs. From day one he has been extremely well cared for. There is a lovely homely feeling to Orchar and the staff are all really friendly and welcoming to
our family and friends. Over time, everyone has made an effort to get to know my husband and his likes and dislikes and he appears to be very settled and contented there. The staff have made what could have been a difficult time for us much easier by their love and attention to him.

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Review from June M (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Orchar for a number of years now. Right from the start, it felt the right choice for both dad and the family. We are now well and truly part of the Orchar family. These last few months I don't think that anyone could have foreseen the present situation but I can only thank
my lucky stars that dad is where he is. I have always admired and totally appreciated all the staff in the home. However, since Covid-19 has been a cause for concern they have exceeded themselves. They have kept us informed, always there to answer questions and give reassurance about how my dad is doing. They have provided every opportunity for us to see our relatives, within government guidelines, whether it be by a video call or outdoor distanced meet dependent on the weather. I cannot praise every one of them enough and embracing us so warmly into their small community. I will never be able to thank them enough for all they have done, and are still doing.

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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Orchar Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.951 for Orchar Nursing Home is calculated as follows: ( (277 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 288 Ratings = 4.951

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Orchar Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 26 Jul 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

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Meet the Team (1)

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Roxana Popescu

Job Title: Home Manager

Orchar is owned by Carewise Homes Group and is run by Home Manager, Mrs Roxana Popescu. Roxana is a 1st level registered nurse with many years of experience in nursing and health and social care. She has been part of the Orchar team for over 9 years and holds a Registered Manager Award SVQ4.


Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff.