Benvie Care Home

38 Benvie Road, Dundee DD2 2PE
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8.2 26 Reviews
  • Benvie Care Home, Dundee
Benvie Care Home in Dundee gives residents a caring, welcoming home.   

Care home residents enjoy nutritious meals, fun activities and lovely garden spaces.

Staff prioritise emotional and social well-being and foster a sense of community at the care home.

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Care Provided by Benvie Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sheryl Cruickshanks (Home Manager)
  • Admission Criteria
    • Ages 58+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Benvie Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,335 – £1,500
    • Self-Funded Residential Dementia Care £1,335 – £1,500
    • Self-Funded Nursing Care £1,335 – £1,500
    • Self-Funded Nursing Dementia Care £1,335 – £1,500
    • RESPITE Self-Funded Residential Care £1,335 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,335 – £1,500
    • RESPITE Self-Funded Nursing Care £1,335 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,335 – £1,500
  • (these prices are only a guideline, please contact Benvie Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Benvie Care Home Reviews (26)

Total of 26, showing 21-26
8.2

Benvie Care Home has a Review Score of 8.2 (8.217) out of 10, based on 6 reviews in the last 2 years. Over all time Benvie Care Home has 26 reviews.

Overall Experience

  • 18
  • 6
  • 0
  • 0
  • 2

Date Published

26
1
4
6
20

Review from R M (Son of Resident) published on 25 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted from the hospital where she was unsettled, paranoid and tried to escape/leave the ward on three occasions. Since being admitted to Benvie she has settled into the home and is back to her normal self. This is due to the staff and very supportive management at Benvie.

Reply from Ewan Findlay, Owner at Benvie Care Home

Thank you for your kind review. Hopefully, we can maintain our high standards as we move forward.


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Review from T M (Friend of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very individualised care. Loving and open atmosphere. Respect for clients and visitors always evident. Residents choices respected. Calm atmosphere and pleasing décor.

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Review from J F (Daughter of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are welcoming and friendly. They are professional when carrying out their duties and come across as a well-trained team. I am very happy with the level of care given to my dad and feel his needs are being met.

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Review from K M (Daughter of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, are grateful and thankful for the love, care and attention shown to our parent. Our family was not keen on the idea of a care home, but this has definitely been the best choice for our parent (and family). Many thanks to Benvie Care Home - very pleased with all aspects.

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Review from J C (Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice welcoming home. Staff are very friendly and treat you very good. The atmosphere is very homely, warm and welcoming. You are treated very well here and I have no hesitation in recommending Benvie Care Home if you are looking for a place for family. I cannot rate it highly enough. Top marks for a
top place.

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Review from Pamela G (Daughter of Resident) published on 4 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident in this care facility for over 7 years and I can honestly say that it has been the best decision made to ensure that she has had the care needed with regards to her illness. Every single member of staff knows each and every residents name and also the names of the relatives.
You know just by talking to the staff how much they enjoy their work and that shines through when you watch them going about their duties and they always take time out when you visit to tell you what your relative has been doing. There are always activities going on for the residents and if family members wish to join in they are made to feel very welcome. The care home manager also holds meetings on a regular basis with relatives so that anything can be discussed and dealt with although having said that you can talk to anyone while you visit and it will be passed to the manager forthwith.

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Current Review Score: 8.2 (8.217)

Overview of Review Score

The Review Score of 8.2 (8.217) out of 10 for Benvie Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.300 for Benvie Care Home is calculated as follows: ( (47 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 70 Ratings = 4.3

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.917 Points relating to the number of positive Reviews for Benvie Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 5 Positive Reviews ÷ 12 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 20 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Mya

Mya Mthembu

Job Title: Deputy Manager

Joined: 2004

Hello, my name is Mya. I have been a Registered Nurse for 23 years which I started in South Africa specialising in Intensive Care Nursing. I moved to Scotland in 2004 to further my career, and I have now worked at Benvie Care Home for nearly 20 years.


I started at Benvie as a Registered Nurse, hoping one day I would be
able to climb a ladder, and here I am, very proud to be Deputy Manager.
I enjoy looking after people who require support and care. This gives me satisfaction when I go
home after my shift and I feel proud to be able to provide our residents with the care they require.
Outside of work, I enjoy spending time with my friends and going on walks to see bonnie Scotland.


Jessica

Jessica Findlay

Job Title: Home Administrator/Management

Joined: 2017

Hello, my name is Jess, I am the Home's Administrator and part of the Management Team at Benvie
Care Home. 
I am often the first person you will see when you visit the home. I am responsible for all things
financial, whether it be payroll, dealing with BACS or customer accounts.
I thoroughly enjoy my role here at Benvie Care Home and I am looking forward to progressing within
the company.


Natasha

Natasha Cowan

Job Title: Staff Nurse

Joined: 2011

Hi, my name is Natasha and I have now worked at Benvie Care Home for 11 years.
I first started as a care assistant, working towards my SVQ3 to become a senior care assistant. I then went on to study BSC in Adult Nursing for 4 years at the University of Dundee. I am now a fully
qualified staff nurse within the care sector.
I am fun, friendly and a good team player, who loves caring for our residents here at Benvie Care Home.


Jemilat

Jemilat Osumah

Job Title: Care Assistant

Joined: 2020

Hello, my name is Jemilat. I am a Care Assistant here at Benvie Care Home!
My role here is to offer support and companionship to the residents, ensuring that the highest level of care and excellence is delivered at all times. Getting to know the families of the residents and ensuring they feel supported is extremely important to me. 
My compassion and care for the elderly, with the support from the Benvie family, inspired me to
complete my SVQ level 2 in Health and Social Care. 
I thoroughly enjoy my role at Benvie Care Home, and I am grateful for the opportunities the Home has provided for me in progressing my career.
I look forward to welcoming you when you visit the Home.


Janice

Janice Craig

Job Title: Head Cook

Joined: 2018

Hi, I’m Janice and I have been the Head Cook at Benvie Care Home for the last 5 years.
I’ve worked in care homes across Scotland for over 30 years, where I started as a care assistant, then moved to activities, until I found my passion in the kitchen.
I make sure all resident’s nutritional values are adhered to in every meal, but I do enjoy making
specialist foods for our residents who request it. The residents’ health and happiness are always foremost in mind.


Louise

Louise Dunn

Job Title: Head Housekeeper

Joined: 2011

Hello, my name is Louise and I have worked in Benvie Care Home for 15 years as Housekeeping/laundry assistant. I am now head of housekeeping and have been for the last 7 years.
I am passionate about my job, and I take pride in making sure everything is up to standard for each resident and their needs, helping them feel at home.