Catmoor House Care Home

Birch Crescent, Scone, Perth PH2 6LD
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9.9 77 Reviews
  • Catmoor House Care Home, Perth
Catmoor House Care Home, situated in the beautiful village of Scone, supports older people to lead their best lives with personalised nursing and nursing dementia care.

A welcoming and inclusive setting, Catmoor House offers a range of fantastic facilities for residents to enjoy including a lovely garden area, a hair salon and excellent wellbeing programme which is carefully designed by the team to keep residents active and engaged.

Every member of the team at Catmoor House go above and beyond to offer the best experience for every resident, treating them with the care that they would expect for their own loved ones. As well as top quality care from the highly experienced care team, residents benefit from a catering team who understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for everyone.

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Care Provided by Catmoor House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Innes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access

Catmoor House Care Home Reviews (77)

Total of 77, showing 1-20
9.9

Catmoor House Care Home has a Review Score of 9.9 (9.929) out of 10, based on 13 reviews in the last 2 years. Over all time Catmoor House Care Home has 77 reviews.

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Review from S D (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with my mother's care and confident to be leaving her to be well supported with all her needs.

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Review from J G (Daughter-in-law of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was admitted to Catmoor House Care Home for palliative care, following a diagnosis of cancer. All of the staff showed her (and us) kindness and compassion. As a local health care professional, I had high expectations of care, and the staff exceeded these. When my mother in law's appetite
was poor, kitchen staff made her alternative snacks. In her final days, staff were amazing in all of their dealings with us as a family.

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Review from Alison K (Daughter of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Catmoor House for over a year. She always speaks highly of the staff, who are very caring and can't do enough for her. She particularly enjoys the activities, especially the trips in the minibus. She was recently involved in choosing plants for the garden, which made her feel valued.
Management are always available to discuss any issues we have, which are readily addressed. The atmosphere is relaxed, caring, and most importantly fun.

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Review from Maureen C (Friend of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited regularly since May 2023 and find the staff to be most caring, accommodating, and understanding. If help is required someone comes immediately. The manager is always visible and is very friendly ad approachable. We are always offered a cup of tea which is lovely. The trips in the minibus
are very good with residents looking very happy in the photos. There is always something going on, good concerts and activities and the staff love to encourage everyone to have a good time.

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Review from Jane S (Daughter of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had Mum in another care facilitiy for crisis care, and I can only describe it as horrendous!
We had heard good reviews about Catmoor and had to fight our case to get Mum in.
The manager was an integral part of helping us get here, and for that, we are eternally grateful! She has thrived here
and is well cared for and her diabetes is closely monitored.

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Review from W I (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and support my father-in-law receives at Catmoor House. The staff are helpful and considerate with him and also with us the family. The room looks onto the garden with its own patio. There is also the family room are very nice and comfortable. After viewing all other nursing
homes in the area Catmoor was definitely number one.

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Review from Alan B (Son of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad moved into Catmoor, he feels so loved and cared for by the wonderful staff.
Nothing is too much for the caring staff, and it gives all his family less worry to know Dad is safe and secure in a friendly care home.
I would recommend this care home to any family.

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Review from C W (Daughter-in-law of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law was taken into care in September 2022. The standard of nursing care was outstanding and all her needs were met. The care home always had a vibrant and happy atmosphere, with all staff always going above and beyond to make her happy and making sure family were kept well up to date with
her care. Management was always on hand to be asked any questions and were very pleasant. Everything at Catmoor ticked all the right boxes with us and we could have not asked for any more. Sadly she passed in June and the staff were excellent in her last few days.

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Review from A S (Son of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Catmoor has a lovely homely feel and the staff are amazing.
Mum regards it as home and is very happy.
Mum feel and broke her hip, and the staff had her up and walking within weeks to attend a family wedding.

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Review from W C (Daughter-in-law of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I walked in the door to view nearly 2 years ago and knew straight away this was a happy welcoming home and that my Mother-in-law would be happy and well looked after. The staff are amazing, nothing is too much bother for them, and the well-being team takes to get to know what Mother-in-law liked and
disliked. The manager and deputy are very approachable and understanding, nothing is a problem.

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Review from S H (Son of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic. All staff are extremely pleasant/welcoming. A joy to go into Catmoor House. The staff always keep you up to date about family members.
Just such a loving, caring environment to go into.

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Review from C M (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for all the staff at Catmoor. My dad receives 5-star care even when he's having an off day nothing is too much trouble for the Team. He is always clean and tidy and room is always spotless when I pop in. He is taken on little trips out which he enjoys.

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Review from Gladys K (Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed being in the garden today and seeing the garden from the window in my room.

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Review from L F (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Catmoor House Care Home for nearly two years and I cannot underestimate the care, kindness and love that is shown to both him and me. The nursing care towards Dad is exemplary.
I personally have an absolutely brilliant relationship with most members of the staff.

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Review from A M (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Having moved here because of a good manager, was disappointed that after a few weeks this changed, now it is changing again (three managers in eight months). It's difficult to comment on activities as a relative I have no idea, would be good if you got an activities sheet so you could encourage your
relative. Likewise, food - quite often not what's on the menu at the door, relative complains of too much pasta. Relative also says no evening drink served, long time from tea time until breakfast the next day, sometimes up out of bed for an hour/hour and a half before breakfast.
Breakfast at 9.30/10, lunch at 12.30, tea time at 16.30 then nothing.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Catmoor House Care Home

Thank you for your feedback, we appreciate any comments that will help us improve the level of service available to those in our care. I have arranged a review of our existing menu selection and look forward to making changes based on information received from residents /relatives.
In relation to Activity Provision – our well-being team will ensure that an activity timetable is available in individual rooms, as well as communal areas.
Whilst there have been changes within the management team, it is reassuring that our existing staff have been developed and promoted internally. If you have any further queries, please feel free to contact the home manager during your visit.


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Review from Margaret R (Resident) published on 28 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like my room, food is really good, staff are excellent.

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Review from J L (Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a lot of fun. The food is good and I am treated with respect.

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Review from R H (Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and I have a lot of fun with staff. Treated well and good food.

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Review from B G (Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly home.
Staff are full of fun.
Like the food.
My room is lovely.

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Review from Philip M (Resident) published on 29 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with my room. Good food. Staff are nice.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Catmoor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Catmoor House Care Home is calculated as follows: ( (146 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Catmoor House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Jan 2025

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (7)

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Frequently Asked Questions about Catmoor House Care Home

What types of Care is Catmoor House Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Catmoor House Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Catmoor House Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Catmoor House Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Catmoor House Care Home to the centre of Perth?

2.0 mile(s) as the crow flies, distance by road may be significantly further.