Catmoor House Care Home

Birch Crescent, Scone, Perth PH2 6LD
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9.9 77 Reviews
  • Catmoor House Care Home, Perth
Catmoor House Care Home, situated in the beautiful village of Scone, supports older people to lead their best lives with personalised nursing and nursing dementia care.

A welcoming and inclusive setting, Catmoor House offers a range of fantastic facilities for residents to enjoy including a lovely garden area, a hair salon and excellent wellbeing programme which is carefully designed by the team to keep residents active and engaged.

Every member of the team at Catmoor House go above and beyond to offer the best experience for every resident, treating them with the care that they would expect for their own loved ones. As well as top quality care from the highly experienced care team, residents benefit from a catering team who understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for everyone.

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Care Provided by Catmoor House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Innes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access

Catmoor House Care Home Reviews (77)

Total of 77, showing 41-60
9.9

Catmoor House Care Home has a Review Score of 9.9 (9.929) out of 10, based on 13 reviews in the last 2 years. Over all time Catmoor House Care Home has 77 reviews.

Overall Experience

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Review from J T (Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like being here. We have a lot of fun and laughter. I feel a part of a big family.

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Review from C W (Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy living here. I like the cat on my door and the staff make a good cup of coffee.

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Review from F W (Daughter of Resident) published on 9 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Catmoor House Care Home for nearly a year now. The care she has received has been exceptional. When she moved in; her bedsores were very bad and the nurses have all but cleared them up.
My mother requires a gluten-free diet, and the kitchen staff have taken great care with this.
The staff have always kept us up to date and especially through the COVID-19; they are keeping everyone's spirits up.
The manager and her staff should be proud.

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Review from M C (Wife of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with Catmoor House since my husband was admitted. It has a homely feel to it and staff/management are always pleasant and helpful. Special events always are celebrated with appropriate decorations and food.

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Review from D H (Husband of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and services are excellent.
No complaints.

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Review from Steve W (Son of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Catmoor for 31/2 years. Catmoor is a friendly comfortable environment for residents and visitors ie. family. All the staff are genuinely friendly and helpful. My father responds to the staff who treat him with respect and dignity. I do believe my father's welfare is being catered
for very well. I was extremely happy with the way the staff dealt with a recent seizure my father had and how professional they were at the time and during his recovery.

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Review from S E (Daughter of Resident) assisted by family/friend published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is very friendly and nurses and all the staff are very good, I feel comfortable here.

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Review from Tom R (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has stayed in the home for the last eighteen months and my wife and I have been very happy with the care she has received at all very happy with the care she has received at all times. The staff go out of their way to make sure she is comfortable and try to solve any problems promptly when
they arise. She is quite content and feels at home in the home.

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Review from D B (Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here, I feel like part of the family. I like everything about the place.

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Review from B C (Wife of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been a resident in Catmoor House for two weeks, but already I have been impressed with everything. A homely, professional and caring atmosphere.

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Review from Sydney N (Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Catmoor the care and attention shown to me has been of the highest. I've experienced kindness, understanding and patience to the highest degree. Activities are good but unfortunately lacking attendance. The feeling towards staff is such that I regard them all as friends.

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Review from Shelagh B (Daughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Catmoor House from a previous care home and the experience at Castmoor House has been worlds apart, it's so much better in every way. I would definitely recommend it to other families in the difficult position of trying to choose the best place. The staff are very switched on, they know
what they are doing and are professional but also warm. It is clearly well run and organised. The room is lovely with patio doors and views of the well-maintained garden. My mum is still in the early stages of settling in but at least I have real confidence that she is being well looked after.

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Review from Lesley R (Daughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the standard of care at Catmoor House. My mother's room is nicely decorated with patio doors and en-suite toilet. There is sufficient storage space for her clothes. Her clothes are changed regularly and the laundry is quick and efficient. My mother's enjoying the food and is regaining
some of the weight she lost in the hospital. Most importantly she says the staff are kind and are encouraging her to join the other residents at mealtimes and help her with her mobility. She says, "I feel like a guest".

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Review from M P (Daughter of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident at Catmoor House for 4 weeks and has settled very well. This is due to the excellent care she has received and the friendly, helpful staff. She is now more interested in her surroundings and engaging with staff instead of spending her days sleeping. It is great to see her up and
dressed and becoming that bit more mobile. The management team and staff work so well together and are always welcoming to the whole family. Any questions are always answered to our complete satisfaction. Mum's quality of life is much improved and we feel she is safe. A huge thanks to the management and staff for the wonderful job you do.

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Review from J K (Relative of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I have visited Catmoor House, I have been struck by the kindness and cheerfulness shown by all members of staff to residents, often in challenging circumstances.
Catmoor house is also very imaginative in providing activities for residents and celebrating all the "special days" in the year
- Christmas, Easter, Halloween etc.

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Review from Robert L (Son of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Any time I, or any other family visit the home, my mother is clean and nicely dressed. She is normally in the residents' lounge and is quite content. There are regular events organised for the residents and my mother enjoys these. The staff all interact with my mother and she is now very settled.

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Review from Victor M (Nephew of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff at Catmoor House to be of a very high calibre as well as friendly and helpful. They have a very difficult and demanding job so the choice and selection of staff is absolutely essential in the aged care sector. Catmoor management has made a great success of this.

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Review from Valerie F (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to Catmoor House in Scone in January, sadly he died on the 23rd of January. The care he and we as relatives received was second to none. He was treated with dignity and compassion. All members of staff were excellent. His physical care was dealt with professionally. The support we
received was something we will as a family remember forever. I cannot recommend this home highly enough.

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Review from Sandra M (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past two years, the care our mother received was second to none. She was always clean and tidy despite the challenging nature of her illness. The staff were welcoming, courteous and respectful. The family were always included in any decisions relating to her nursing care management. Her care
plans were tailored to meet her individual needs and choices. Prior to her admission, the family were advised to view all care homes to identify our preferences. Without question, Catmoor was at the top of the list and we were enormously relieved that a bed became available for our mum. It was a painful time for the family but the staff were very kind, supportive and we could not have asked for better care, delivered in a safe, warm and comfortable environment.

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Review from Elizabeth B (Daughter of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one I had the feeling of confidence in the staff and great help and kindness to myself and my mum. The home was very nice and clean and a very nice atmosphere.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Catmoor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Catmoor House Care Home is calculated as follows: ( (146 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Catmoor House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Jan 2025

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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