Catmoor House Care Home

Birch Crescent, Scone, Perth PH2 6LD
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9.9 77 Reviews
  • Catmoor House Care Home, Perth
Catmoor House Care Home, situated in the beautiful village of Scone, supports older people to lead their best lives with personalised nursing and nursing dementia care.

A welcoming and inclusive setting, Catmoor House offers a range of fantastic facilities for residents to enjoy including a lovely garden area, a hair salon and excellent wellbeing programme which is carefully designed by the team to keep residents active and engaged.

Every member of the team at Catmoor House go above and beyond to offer the best experience for every resident, treating them with the care that they would expect for their own loved ones. As well as top quality care from the highly experienced care team, residents benefit from a catering team who understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for everyone.

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Care Provided by Catmoor House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Innes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access

Catmoor House Care Home Reviews (77)

Total of 77, showing 61-77
9.9

Catmoor House Care Home has a Review Score of 9.9 (9.929) out of 10, based on 13 reviews in the last 2 years. Over all time Catmoor House Care Home has 77 reviews.

Overall Experience

  • 72
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Review from Patricia W (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Settled in well an feel I am being well looked after. The staff are very caring and kind. Enjoying the home cooked meals worried my clothes won't fit shortly with all the good food I am getting. Room very comfortable.
Very happy here. I am glad the family made this choice.

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Review from Jackie F (Relative of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No problem, mum here 5 years. Management very good.

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Review from Jessie H (Daughter-in-law of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been here in Catmoor House Care Home for over 2 and a half years. The care has always been to a very high standard. Staff are always very professional in the way they deliver it and cannot thank them enough. As the end of her life was drawing near, the love and care they gave to
my mother in law was really special. The staff made us feel as if we were the only people in the home, they were around us all the time. They made us feel like my mother in law was in her own home and got her wish on how she wanted to die and staff enabled this.


Staff kept checking we were OK offering food and rest. Thank you Catmoor House Care Home.


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Review from N B (Respite Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay. The staff are very pleasant and friendly. I have put weight on. The food is very good.
I have been here seven weeks respite and very well looked after.

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Review from Isobel M (Wife of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband gets respite at Catmoor and I am always quite happy to leave him. The staff always make you feel safe, cooking is great, company very good.

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Review from Dorothy L (Daughter of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a respite stay in April 2017. From the large nicely decorated rooms to the dedicated care of the neat and tidy staff, everything was ideal for her stay. Very likely to consider here again of needed.

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Review from Ann T (Wife of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late husband was - sadly - in the home for a very short time, but settled in very quickly and was obviously happy to be there. The staff were exceedingly helpful and kind to patients and family and friends alike.
I am planning to leave in June and return to Cape Town where my family are all living.
So
thank you for helping my husband over his last days so very well and kindly.

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Review from Margaret M (Daughter of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Review was done with my mother present and was carried out with dignity by the line supervisor and social care worker. There was also a care worker present. I am extremely happy with the care my mother receives and I know that my mother is very happy at Catmoor, making life so much better, both for
her and myself, and the rest of her family.

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Review from T Y (Daughter of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has now been at Catmoor House Care Home for three months and has settled well. The staff are friendly and helpful. Her room is lovely and she is enjoying the company and the food. We are relieved to have found a home where we know she is well cared for 24 hours a day and is safe. She loves the activities
and trips too.

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Review from M W (Wife of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When you walk into Catmoor, it's like walking into a top class hotel. The staff are always very friendly and helpful.
The manager is always ready to listen to any concerns and makes sure that you are happy with the residents.
If I had to go into a care home myself, that's where I would want to be.

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Review from Gillian P (Granddaughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and attention is exceptional.
My grandmother is very happy in her environment.
There are many activities ongoing which keep the residents active.
The home is always kept clean and the staff are always friendly and welcoming.
Nothing is too much trouble at any time.
The staff always
make time for my children who are only four years and nine years old. So much so, they love coming to see their great granny.
The manager runs the home like clockwork which deserves recognition.

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Review from Julie B (Relative of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We like:-
The personal care that Mum receives.
The professionalism of all staff.
The friendliness of the staff.
The choice of lounges, food and either baths or showers.
The prompt nursing and administration of pain relief.
That Mum is cared for, is safe and has the company that she desires.
How
Mum's personal needs are catered for.

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Review from Sylvia D (Wife of Resident) published on 28 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I viewed all care homes with nursing care in Perth and settle on 'Catmoor House Care Home' as my first choice. My husband has settled extremely well and I have been very pleased with my choice. 'Catmoor House Care Home's' situation and garden surroundings are excellent. Within 'Catmoor House Care Home',
the decor and furnishings avoids an institutional atmosphere and encourages a feeling of homeliness. Residents can enjoy a freedom of movement. Management and staff are welcoming and available and for discussion if there are any concerns. There is, however, an area which could improve. Personal care by carers would benefit from training and spot checks in the use of toiletries, care of clothing and general tidiness.

Reply from HC-One, Careline Team at Catmoor House Care Home

Thank you for your very positive feedback about Catmoor. We have met and discussed your husband's ongoing care needs and I hope that I have given you reassurance that staff training and guidance is being provided.
The Home Manger operates an open door policy, please feel free to call in any time to discuss any concerns you may have.
Thanking you again for taking the time to provide feedback about the home. We value all feedback and ensure it is recorded and acted upon.


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Review from William D (Son of Resident) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum sadly deteriorated due to not eating enough. She will have her annual review soon, which I hope she can get some dietary help. I am still very happy with the care she is given.

Reply from HC-One, Careline Team at Catmoor House Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are pleased to hear that you are happy overall with the care provided at Catmoor. I can confirm that the dietician as well as other professionals has been involved in your mothers care for some time and appropriate steps have been taken to encourage your mother to eat and enjoy a good diet.


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Review from Audrey C (Resident) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Don't get attention to my arthritis.

Reply from HC-One, Careline Team at Catmoor House Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Thank you for raising this and we have spoken with you and the GP who has reviewed your medication to your satisfaction.


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Review from J H (Daughter-in-law of Resident) published on 22 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Constructive and informative. Further plan discussed and agreed and is now in practice.

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Review from Peter M (Friend of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited for 11 months two to three times per month. There has never been a "bad moment" every visit has been worthwhile and my friend is being looked after so very well. The management team are so professional and skilled. So rewarding to see this care home working so well to such a high standard.
The courtesy and empathy of the team is of a very high standard. My mother-in-law is 95 and struggling. We have her name on the admission list Catmoor is our choice of a care home!

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Catmoor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Catmoor House Care Home is calculated as follows: ( (146 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Catmoor House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Jan 2025

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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