my mum is well cared for, treated with respect and her dignity maintained at all times
Gillian F (Daughter of Resident)
It has a warm and welcoming atmosphere and I am happy and content
David L (Husband of Resident)
I can't praise the staff at Muirton House highly enough
Janis P (Daughter of Resident)
Costs differ per room, and whether the room is in the dementia unit or nursing unit.
All rooms are nursing rates.
Muirton House Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.
Muirton House Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Muirton House Nursing Home has a Review Score of 9.5 (9.485) out of 10, based on 10 reviews in the last 2 years. Over all time Muirton House Nursing Home has 47 reviews.
Review from S S (Daughter of Resident) published on 6 December 2024
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Reply from Caroline Walker, Marketing at Muirton House Nursing Home
Thank you for your kind words which are much appreciated by the whole team at Muirton House. Our aim is to provide the very best care to all our residents, whether they live with us all the time or just for respite.
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Review from Pauline D (Daughter-in-law of Resident) published on 6 August 2024
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Reply from Caroline Walker, Marketing at Muirton House Nursing Home
Thank you so much for the lovely feedback. All the team appreciate it.
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Review from J J (Daughter-in-law of Resident) published on 9 April 2024
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
Thank you for taking the time to give us a review. We take all reviews and look at how to make improvements so that we can provide the best care and support on an individual basis. We are striving to have a stable, well-trained team, that is aware of all the intricacies of providing care for all residents, and we will take your comments and use them to expand on all staff induction and training. Our activity coordinator works closely with her and tries to provide appropriate activities for her based on what she has discussed with her. This is a continual learning process and is open to suggestions from both the client and you as her family, who have a great knowledge base for us to utilise. We are also looking at changing the menus for the summer, and have gained feedback from all residents including the client, on what they would like to see added. This was passed to the cook.
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Review from Vicki B (Daughter of Resident) published on 19 March 2024
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
Thank you for taking the time to complete a review of the home. The team and I are glad to hear that you and your Mother are happy with the care and support given to your Mother.
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Review from M B (Sister of Resident) published on 15 March 2024
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
Thank you for taking the time to complete our review. It is gratifying to hear that you are happy with your loved ones' care and support.
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Review from Gillian A (Daughter of Resident) published on 14 March 2024
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
Thank you so much for the lovely comments. The staff are happy that they are meeting your expectations and do enjoy providing a homely environment as far as possible, and enjoy looking after your loved one.
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Review from E L (Husband of Resident) published on 18 September 2023
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
We at Muirton are very happy to hear that you and your wife were able to enjoy the time that your wife was with us. It was a pleasure to assist you both with the rehabilitation journey and the transition back home after such an extended stay. It was a pleasure to be able to support you both.
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Review from Gillian F (Daughter of Resident) published on 4 August 2023
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
I would like to thank you for taking the time to complete the review. Muirton house staff all try to provide a high standard of care and support at all times, and it is great to be able to pass on to them that this is appreciated.
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Review from M N (Husband of Resident) published on 21 July 2023
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
Thank you for the lovely review. It is always nice for the care staff to know that all they do is appreciated as they do strive to provide the best care for each individual.
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Review from David L (Husband of Resident) published on 18 April 2023
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
Thank you for your kind review.
Our staff team try to provide high-quality care and support at all times and it is lovely to hear that we are reaching the high standards expected. The team try to make every resident feel that they are in a safe and friendly home.
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Review from M M (Sister of Resident) published on 14 March 2023
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Reply from Liz Williamson, Regional Manager at Muirton House Nursing Home
Thank you for your review and kind words, we are pleased your sister is happy residing in Muirton House Care Home and you are pleased with the care she is experiencing.
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Review from R M (Brother of Resident) published on 28 February 2023
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
Thank you for your lovely comments.
Staff will be happy to hear that you are finding the unit very homely, as they strive to support all residents in a friendly manner.
Our activity co-ordinators are extremely valuable members of the team as they bring lots of variety to the activity programmes in place for all residents.
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Review from Thomas I (Brother of Resident) published on 28 February 2023
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Reply from Sandra Reilly, Home Manager at Muirton House Nursing Home
Thank you very much for your lovely review.
I am glad to hear that you are happy with the care and support provided.
We recognise that some work is needed in that unit and the en-suites are part of a programme that has been scheduled to upgrade all of these over the course of the year.
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Review from Isobel S (Power of Attorney of Resident) published on 31 March 2022
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Reply from Sandra Reilly, Deputy Home Manager at Muirton House Nursing Home
We acknowledge that there may be times that the care and support has not always been delivered within the time frame that the residents feel that it should have been, however, we feel that has not reduced the standard of care that is provided to the resident.
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Review from Janis P (Daughter of Resident) published on 1 March 2022
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Reply from Janis McFarlane, Regional Director at Muirton House Nursing Home
Thank you very much for taking the time to submit a review, your positive and warm comments are much appreciated and we will ensure that your comments are shared with our team at Muirton.
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Review from Valerie C (Daughter of Resident) published on 25 November 2021
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Review from Karen B (Daughter of Resident) published on 7 July 2021
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Reply from Janis McFarlane, Regional Director at Muirton House Nursing Home
Thank you for taking the time to submit a review. We are glad that your mum has settled in well and is comfortable in her new home. Your positive comments are appreciated and we will feed this back to our staff team.
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Review from S R (Daughter of Resident) published on 28 June 2021
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Reply from Catherine Russell, Home Manager at Muirton House Nursing Home
Thank you for your very kind remarks. We are only sorry we did not have more time to get to know you and your mother better.
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Review from Ian C (Husband of Resident) published on 27 May 2021
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Review from Johnathan S (Son of Resident) published on 27 May 2021
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The Review Score of 9.5 (9.485) out of 10 for Muirton House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.638 for Muirton House Nursing Home is calculated as follows: ( (83 Excellents x 5) + (24 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 116 Ratings = 4.638
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.847 Points relating to the number of positive Reviews for Muirton House Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 10 Positive Reviews ÷ 11.8 = 0.847
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Nov 2023
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
(3) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Adequate
(3) |
How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manger
Joined: 2014
Sandra has 38 years of experience in nursing in the Learning Disability and Care of the Elderly sectors and has worked at Muirton as a nurse, Clinical Lead, Deputy and now Home Manager.
Always keen to provide the highest standards of care and support to our residents, their relatives and the staff team.
Sandra is friendly and approachable and is proud to have an open-door policy.