Northlands Care Home

Woodlands Road, Rosemount, Blairgowrie PH10 6LD
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9.9 43 Reviews
  • Northlands Care Home, Blairgowrie
Northlands Nursing Home is privately owned and managed by an experienced management team specialising in the care of older people and dementia care.

Northlands Manor is a beautiful traditional building with 22 bedrooms all with en suites. The Lodge is a purpose-built unit with 27 en-suite bedrooms which specialises in dementia care and has a dementia-friendly garden where residents have access to the outdoors.

Northlands is set in extensive and beautiful grounds with formal and informal gardens and residents can enjoy lovely views from most of the rooms. There is easy access to the Blairgowrie and bus services run within walking distance.

Each bedroom is fully furnished to a high standard and is equipped with a call-bell system, TV point, easily accessible light switches and plug sockets.

There are also a number of assisted bathrooms/shower rooms.

When a resident moves into Northlands they are encouraged to personalise their rooms as much as possible, even down to a choice of wallpaper where chosen and personal furniture is welcome.

The chef and team are committed to providing interesting and nutritious meals. They always offer a wide choice of dishes and the menus are reviewed regularly and can cater for personal favourites as well as a specialist modified diet where needed. All food is ordered twice weekly which allows flexibility.

A highly dedicated, qualified and experienced team, consisting of the manager and staff, ensures that each person is given person-centred care around the clock.

Residents are treated with kindness and understanding and are encouraged to lead as full and independent a life as possible. Individual cultural and religious needs are respected.

Social and meaningful activities are organised for residents, and they are at liberty to participate in these or not; regular outings and entertainment are also regularly arranged.

Care Provided by Northlands Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Woodroyd Care Ltd
  • Person in charge
  • Shirley Law (Manager)
  • Admission Criteria
    • Individual assessment prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Northlands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,445 – £1,720
    • Self-Funded Nursing Dementia Care £1,445 – £1,720
  • Please enquire to admin@northlands.care or 01250 876790


  • (these prices are only a guideline, please contact Northlands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home welcomes visitors. They do offer residents protected mealtimes.


  • Parking
  • Large car park to the front of the building.


Total of 43, showing 1-20
9.9

Northlands Care Home has a Review Score of 9.9 (9.898) out of 10, based on 17 reviews in the last 2 years. Over all time Northlands Care Home has 43 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

100% excellent facility, staff and care given. Regular contact with my sister as I live overseas. I work in age care sector, by far the best care home I have been in. All staff from maintenance to manager interact with residents in a most loving, caring way. Thank you.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you, your review is much appreciated. I hope you are all well. Regards, Admin


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Overall Experience  Overall Experience 5.0 out of 5

Such a relief to know that Mum is safe and secure, looked after by caring and responsive staff. The physical environment is lovely, the food excellent and nothing is too much trouble. Nursing care is effective and efficient, staff are easy to talk to and always friendly and helpful.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments,, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Northlands Manor House since January 2023. The home is nicely decorated, well-maintained and very clean. The grounds are very pleasant and well-kept. Mum was quite ill when she went there but is now the picture of health so is obviously being well looked after. Each member of staff
is very welcoming, friendly and caring. Mum seems very happy and content. Occasions such as birthdays, Christmas Day and Mother's Day are made very special. The activity ladies are very cheerful and Mum particularly enjoys the musical entertainment. Overall Northlands is a very pleasant place to be.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

As always we were made very welcome by staff. Mum was in good form, despite her dementia and was sitting comfortably in her recliner chair 'watching' television in the resident's lounge. She seemed content and obviously recognised staff members, smiling when they spoke to her. We are very happy with
the care Mum is given by all members of staff at Northlands.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Dad settled in very quickly at Northlands and feels at home. He is happy, treated with dignity and well looked after. Every member of staff has been very kind (to us all) and (without exception) friendly and approachable. We are delighted with the care Dad receives.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

My brother has been in Northlands for nearly five years. He started in the Manor House then transferred to the Lodge when his dementia got worse. The manager and all staff from cleaners to nurses, secretaries, senior nurses, auxiliaries, every member of staff are helpful and supportive.
My brother
always looks clean and cared for. I am always informed if there are any changes in my brother if there are any issues with his health or change of medication. I would recommend Northlands to anyone looking for a place in a home for a loved one.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My mother receives first-class care from a great team who obviously care themselves, know her well and look after her needs. She is very obviously happy and comfortable which is very reassuring and fills me with confidence.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in the care of Northlands for nearly ten years. Throughout that time he has been cared for to a very high standard and we have experienced no problems. Concerns that do arise are always discussed fully with us to ensure that the best action is taken to meet his needs. The staff are
caring, attentive, and communicate well. The home and grounds are very well-maintained and a monthly schedule of social activities is provided for residents. It is reassuring to us to know that our relative is being well cared for.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

From the initial contact, the manager has been excellent, providing generic advice around the issues affecting the elderly, how to deal with social services and what is involved in moving someone into care - she could not have been better, which gave great peace of mind when leaving Mum in her care.
Every
other member of staff, including the gardener, has also been great, helping Mum to settle in and after a couple of months, Mum (in her words) is 'surprisingly contented'.
You hear of all the horror stories around care homes, however I could not praise the manager and her team high enough and in the 3 months in which my Mum has been a resident at Northlands, there has not been a single negative incidence, nor comment from my Mum (apart from losing 2 bras from her washing!)

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

Our aunt has been in Northlands for approximately 16 months. In overall terms we have been very happy with the care that she has received. Her accommodation, meals and variety of activities have all been very good. Most importantly she has received very impressive and consistent levels of personal care.
The staff who are responsible for this care have been very considerate, respectful and sensitive to all our aunt's needs. This is reflected in her increased levels of confidence and contentment and her decreased levels of anxiety since joining Northlands. We have found the staff to be open and approachable and ready to listen to any concerns or suggestions we might have regarding our aunt's care.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My family member is well cared for at Northlands. The staff are professional at all times, taking care to engage with visitors which enables positive relationships for all to be in place. The staff team take care to know who is important to my family member, and his interests and encourages him to spend
time getting to know other residents. His room is always clean and we are notified immediately if he needs any extra items or if there is information staff feel important to share. We are very happy with the caring and nurturing environment in place for him to feel safe and looked after.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Northlands.
We, as a family are all extremely pleased with the care our Mother is receiving at Northlands.
The staff are very friendly, caring and professional at all times.
The food is also very good!
I can totally recommend Northlands.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, much appreciated


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Overall Experience  Overall Experience 5.0 out of 5

Our mother went into Northlands in January 2024. To date my experience of Northlands and the staff has been excellent. The facilities are good, the staff are all very helpful and friendly and they looking after our mother very well.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Mother is in her late 80's now and has lost all mobility from the waist down. I live 600 miles away in the south of England and am restricted by how many visits I can make. My four brothers are close by and do video calls when they can which keeps me informed. I have made a few rush jaunts over the
last month to Scotland and every time Mum is contented and comfortable. The staff are so good with their care and Mum always speaks highly of them. They are always polite and courteous to me and I feel I have known them forever! Well done.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in the dementia unit in Northlands for nearly 7 months now. The care he has received there has been wonderful. All of the staff are very caring and compassionate with him. There is a lovely, warm, friendly, cheery atmosphere in the unit. He receives the best of personal care and
is well-fed. Always tea and home made cake and biscuits on the go as well as their meals. Nothing is too much trouble to ask of any of the staff or the manager. Their door is always open. I know he is safe and well cared for in Northlands. The manager was particularly helpful in my brother being accepted to Northlands. He has early onset dementia and is a lot younger than some of the patients and the manager really helped with him being admitted there for which I am very grateful to her for. The whole team at Northlands really care about the residents and their families wellbeing. I wouldn't hesitate in recommending Northlands to someone looking for a care home.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother with Vascular Dementia has been a resident at Northlands for 4 months. All of the staff including laundry and housekeeping, have been exceptional. My mum has been treated with respect and kindness.
The manager is very caring and always takes time to speak to you. You really
feel that you are part of Northlands.
I am able to relax on the days that I don’t see my mum because I know she has the very best of care, and
I am always kept up to date with any medical issues regarding my mum. I couldn’t ask for more.

Reply from Gwenda Souter, Admin at Northlands Care Home

Thank you for your kind comments, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My Father in Law has been a resident here for just over a year. The staff have all been excellent in the level of care they provided but also they took time to get to know him as a person and always treated him with respect and dignity. I never ever felt worried about leaving him here. The management
team have also been first class from my first interaction with them to the last. It always looked a well managed care home which put families and residents at the heart of everything they do. They really do go above and beyond.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found the visits, from start to finish very good, staff very friendly from office staff to nurses, carers and domestic staff. My relative is always clean and tidy in all aspects of his care given.

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Overall Experience  Overall Experience 5.0 out of 5

My wife's very elderly dad has just enjoyed a year living in Northlands Care Home and I wanted to express our gratitude on behalf of all his family. He has been looked after so well and the staff are so kind to him. Sadly with his confusion Pop doesn't always do things that are for the best. The carers
always treat him with dignity, respect and politeness. We all have felt so much calmer since Pop came to Northlands because we feel he is being so well cared for. A well run, very organised and family-oriented home. Thank you Northlands team.

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Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very pleased with the care and attention given to residents. We always find Northlands very welcoming and the staff are very caring towards the residents. Our brother is always very clean and tidy and has settled well in his environment.

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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Northlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Northlands Care Home is calculated as follows: ( (176 Excellents x 5) + (20 Goods x 4) ) ÷ 196 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Northlands Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 1 Nov 2023

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Good

(4)

How good is our staff team? Very good

(5)

How good is our setting? Very good

(5)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Shirley

Shirley Law

Job Title: Manager

As the manager here at Northlands, I have the responsibility to ensure that our care and support is as best as it can be. I believe that as care staff we learn every day and each day is an opportunity to improve and strive for excellence in our care & support for our residents.


I have been nursing all of my life and I continue to enjoy my work every day. I have experience in both the NHS, and in the independent sector specialising in Dementia and Elderly Care. My knowledge and practical experience led to me becoming the Head of Learning & Development at the Dementia Centre (DSDC) University of Stirling working across the UK and Internationally. I have won awards for my achievements culminating in the Mental Health Nurse of the Year Award in 2013 from The Royal College of Nursing.


Frequently Asked Questions about Northlands Care Home

What types of Care is Northlands Care Home registered for?

Older Person Care, Dementia, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Northlands Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Northlands Care Home have?

There are 49 Single Rooms.

What are the Facilities & Services at Northlands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Northlands Care Home to the centre of Blairgowrie?

1.1 mile(s) as the crow flies, distance by road may be significantly further.