This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Barchester Ochil Care Home has a Review Score of 9.2 (9.195) out of 10, based on 11 reviews in the last 2 years. Over all time Barchester Ochil Care Home has 41 reviews.
Review from Gary E (Son of Resident) published on 9 January 2025
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Reply from Jane Longstaff, On behalf of Lindum House at Barchester Ochil Care Home
Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Fiona D (Daughter of Resident) published on 7 May 2024
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I understand that you have spoken to the home regarding being kept informed and general manager is facilitating this. I will pass on your feedback to the team.
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Review from George K (Brother of Resident) published on 12 April 2024
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Drew H (Son of Resident) published on 22 March 2024
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Avril M (Daughter of Resident) published on 4 December 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Norman R (Husband of Resident) published on 21 November 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Margaret S (Wife of Resident) published on 20 November 2023
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Reply from Elizabeth Stewart, GM at Barchester Ochil Care Home
Thank you for your review and positive comments about the home and the team. I shall pass on your comments to the team in Memory Lane. Thank you again.
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Review from James P (Husband of Resident) published on 16 August 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ochil Care Home
Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Gregor M (Son of Resident) published on 10 June 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Fiona B (Daughter of Resident) published on 5 May 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Fiona M (Daughter of Resident) published on 6 April 2023
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Reply from Elizabeth Stewart, GM at Barchester Ochil Care Home
Thank you for your review and positive comments. We are so pleased you were so happy with Mum's care, it was our privilege to care for her. Thank you again.
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Review from Sarah W (Daughter of Resident) published on 30 August 2022
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Reply from Elizabeth Stewart, G M at Barchester Ochil Care Home
Many thanks for your review Sarah. We are glad you were happy with Dad's care, it was our pleasure to look after him.
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Review from William W (Son of Resident) published on 10 May 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Catherine D (Wife of Resident) published on 3 May 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Ochil Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Eileen K (Daughter of Resident) published on 2 March 2022
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Reply from Elizabeth Stewart, GM at Barchester Ochil Care Home
Thank you, Eileen, for your positive review. We are so glad that you are happy with Mum's care and you have peace of mind she is happy and well cared for.
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Review from Alan M (Son of Resident) published on 29 March 2021
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Reply from Elizabeth Stewart, GM at Barchester Ochil Care Home
Many thanks, Alan for your kind words which are very much appreciated and I will pass them on to the team in Memory Lane. Mum and Dad will be greatly missed. Thanks again
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Review from Maureen J (Daughter of Resident) published on 18 August 2020
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Reply from Elizabeth Stewart, GM at Barchester Ochil Care Home
Many thanks, Maureen for your lovely review. It was our pleasure to care for your Mum and Dad and was lovely they could be together again here after a time apart. Thank you again.
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Review from Geoff M (Son of Resident) published on 28 July 2020
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Reply from Elizabeth Stewart, GM at Barchester Ochil Care Home
Many thanks for your review, Geoff. We are just so happy to be able to help Dad too, we miss him not coming to the home every day. The staff are only too pleased to check he's ok when they deliver his lunches which I hope he continues to enjoy. Thanks again, Geoff.
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Review from Sarah M (Granddaughter of Resident) published on 9 June 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Ochil Care Home
Thank you for your review, we are pleased that you received your knitted heart and that the calls are positive during this challenging period. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team and the home will be looking forward to welcoming you back as soon as they are able.
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Review from T H (Son of Resident) published on 19 March 2020
Submitted via Postal Card •
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Ochil Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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The Review Score of 9.2 (9.195) out of 10 for Barchester Ochil Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.516 for Barchester Ochil Care Home is calculated as follows: ( (73 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 124 Ratings = 4.516
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.679 Points relating to the number of positive Reviews for Barchester Ochil Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 11 Positive Reviews ÷ 16.2 = 0.679
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Dec 2024
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: General Manager
Joined: 2017
Hi, my name is Liz and I am the General Manager here at Ochil Care Home.
I joined the team at Ochil on 13th June 2017 and have been a qualified general nurse for over 30 years. I have managed care homes for over a decade in Wales, England and now Scotland.
I completed the Registered Managers Award qualification in 2010 and Level 5 Diploma in Leadership and Management in 2017. I also have an HABC Level 3 Award in Health & Safety in the Workplace (Merit).
Please do come and see me – my door is always open!
Job Title: Charge Nurse
Joined: 2011
Hi, my name is Rodica , Charge Nurse in Loch Leven/ Menzies unit.
I have been a Registered Nurse for 38 years. I was a Paediatric Nurse for 27 years in my home country of Romania. I moved to the UK and took up post as a Registered Nurse at Ochil in 2011.
I was promoted to Charge Nurse in August 2018.
I love my job and look forward to coming to work every day !
Job Title: Senior Nurse
Joined: 2017
I have been a Registered Nurse since 2007 and joined the team at Ochil in 2015. I was promoted to the role of Senior Nurse in August 2017.
Job Title: Head of Housekeeping
Joined: 2020
Hi, I am Linda, Head of Housekeeping at Ochil. I worked in the hospitality sector for 25 years in a Perth leisure facility until being made redundant due to the pandemic in November 202. At the same time, there was a vacancy for a Housekeeper at Ochil which I thought I would try. It has worked out very well for me and in October 2021 I was promoted to Head of Housekeeping. It is a challenging but very rewarding job
Job Title: Home Administrator
Joined: 2012
Hi, I’m Stacey , Home Administrator . I have worked at Ochil for the last 10 years as Administrative Assistant until being promoted to Home Administrator in September 2022. I am thoroughly enjoying my new role. Please do not hesitate to come and see me , I’m always happy to help
Job Title: Head of Maintenance
Joined: 2022
Hello, my name is Norrie , I took up post as Head of Maintenance in November 2022 . I am responsible for all maintenance and compliance with Health & Safety in the home. I have 20 years experience in property maintenance in the private care sector. I believe the smallest of jobs can make the biggest difference to our residents lives here at Ochil.
Job Title: Activities Co-Ordinator
Joined: 2023
Hi, I’m Patrycja and am very excited to have joined the amazing team at Ochil in November 2023.
I have been working as an Activities Co-ordinator for the last 2 years, always making sure that the programme of activities and events provides a source of fun and laughter and helps each resident to live their life to the fullest. Please do feel free to come and be part of it with your loved ones
Job Title: Deputy General Manager
Joined: 2023
Hi, I am Leeann Thomson. I took up a post as Deputy General Manager in June 2023. I have been a registered nurse for 19 years, before this I was a care assistant for 2 years. I have spent most of my career in the NHS as a theatre nurse and have worked in care homes as a Deputy Manager for the last 3 years. I look forward to supporting Liz and working with all of the team to ensure our residents are well cared for.