Ruthven Towers Care Home

Abbey Road, Auchterarder PH3 1DN
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8.7 31 Reviews
  • Ruthven Towers Care Home, Auchterarder
Ruthven Towers Care home is set in tranquil, leafy grounds just off "Lang Toon".

The building used to be an elegant country house hotel and evidence of the splendour and glamour of the former hotel is still very much part of today's architecture.

The home has recently benefitted from a major, sensitive renovation, and now provides 51 rooms, many with stunning views over the gardens and the rolling Perthshire countryside. The configuration of this home also provides a number of luxury care apartments for residents requiring a little more comfort and homeliness in their care accommodation.

Ruthven Towers really is more akin to a high end hotel for the elderly rather than a traditional care home. The home welcomes private and socially assisted residents and offers a range of bedrooms and care packages from £550 per week.

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Care Provided by Ruthven Towers Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Judith Meaden (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Ruthven Towers Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,796
    • RESPITE Self-Funded Nursing Care from £1,796

  • These rates include £360.60 personal and nursing care. If the local council provides this, the Funder will only pay from £1435.40.
  • (these prices are only a guideline, please contact Ruthven Towers Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ruthven Towers Care Home Reviews (31)

Total of 31, showing 21-31
8.7

Ruthven Towers Care Home has a Review Score of 8.7 (8.730) out of 10, based on 10 reviews in the last 2 years. Over all time Ruthven Towers Care Home has 31 reviews.

Overall Experience

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Review from Nicki F (Daughter of Resident) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to coming into Ruthven Towers, I had viewed many homes which left me feeling uneasy about putting my mother into care. I came to visit Ruthven Towers and felt instantly reassured as the home was welcoming, warm, clean, had a fresh smell and the staff were very friendly. Having to put my mother
into care was one of the hardest decisions I've had to make in my life, however, I believe this is the closest thing to home for her. I know she is safe and very well looked after. The staff acknowledge my mother by name and this has helped her build up relationships with the staff which is so important and has put my mind at ease also knowing she is in 24-hour nursing care. The manager is very much in tune with whats going on in the home in relation to staff, resident and relatives. She is very hands on. She provides us with regular updates knowing I can go on holiday and still be kept in the loop. I can't thank the staff enough for the help, love and support shown to my mother and my family.

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Review from Carole (Daughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is early days as Dad has only been in Ruthven Towers for five weeks. However, we are very happy with the standard of care which he has received. The staff are very friendly and approachable - from the Manager through to nurses, carers and auxiliary staff. Dad is very happy with how he is being looked
after and has told us he will not move!
The home itself is spotless - everything is neat and tidy - both in public areas and in Dad's room. Food appears to be of good quality - I can only vouch for the homemade scones and cakes which are distributed daily with tea and coffee to residents and friends/family alike. All delicious!
Lots of activities are scheduled to suit a wide variety of tastes - musical, art classes, shopping etc.
Overall, we - and most importantly, Dad - are very happy.

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Review from A M (Relative of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quite good but in need of improvement. Poor staff morale, high turnover of staff leaving shortages or inexperienced carers to cater for residents needs. Waiting times for care needs up to 30 minutes are excessive. Need more carers to access to suites very poor with regular lift breakdowns. Access to
emergency ramp prone to freeze!
Food served cold due to access to kitchens via lift and cold plates. Staff need more support form management.

Reply from Kirstene Feenan, Marketing Manager at Ruthven Towers Care Home

Thanks very much for your feedback. We will work with our management team and look into the concerns raised. Many thanks.


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Review from Marjorie M (Friend of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our friend had been very unwell for a long time before agreeing to become a resident in Ruthven Towers. The difference in her well-being now, is nothing short of extraordinary. She has a beautiful, well-appointed room (which was well utilized yesterday when we held a birthday party there). All the staff
we have met, from the manager, all the way through the team of carers, nurses, cleaners etc, have been so very helpful, caring and extremely pleasant. We are delighted that our friend is very happy and well cared for and that she has settled so well into her home in Ruthven Towers.

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Review from Carol B (Daughter of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident in March 2016 after a spell in PRI which resulted in her not being able to return home.After viewing many care homes in the area we decided on Ruthven Towers as our first impressions were very favourable. We know we made the right decision as mum is very happy in her surroundings
and us as her family are more than happy with her new home. Everything about Ruthven Towers from the rooms to the care provided to the staff and management are all excellent.They all seem like a big extended family and that's what we want for our mum.The activities and outings and baking and coffee mornings and entertainers etc all add to the already happy atmosphere.The staff are all brilliant they always have a cheery smile and time for a blether and if we have any concerns about mum they soon reassure us. Ruthven Towers was the right choice for mum and we are so happy knowing that she is getting the best of care and most importantly that she has settled into her new home and is happy !!

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Review from William L (Son of Resident) published on 8 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As pleasant a place to be during this period of a person's life, with friendly and helpful staff who are always there to assist, chat or "just be nice".

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Review from Terence O (Son of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Ruthven Towers for 1 year now. She has dementia and is 90. She is very happy there, I am very happy with the care being provided at Ruthven Towers. It is a truly excellent home.


The manager is excellent, under her guidance this home has become excellent as evidenced by the score

of 6 at the recent inspection. All the staff are caring, polite, patient and treat residents with dignity and respect. Activities are very good with a great variety.


There is a lot of emphasis on Dementia in the home, lots of initiatives to help improve the lives of residents with Dementia.


I cannot recommend Ruthven Towers more highly, very well done to the manager and her excellent team!


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Review from Christopher B (Son of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Ruthven Towers for nearly two years and the level of care and attention she has been given is exceptionally high. The team members treat all residents in a very caring and understanding way and I have never questioned the service provided. The team know each of the residents as individuals
and look after them as individuals. I visit regularly and the home is always clean, tidy and warm with a high level of refurbishment always ongoing to keep it immaculate and offering excellent levels of comfort to all. I particularly like the fact that after a period of time, once known, team members stop for a chat and take an interest in what is happening.


It can be a worrying time having an elderly relation in care but never do I leave feeling concerned or worried, as I know that due to exceptionally high standards my Mum is very well looked after.


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Review from Jim B (Son of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was moved to Ruthven Towers in July 2016. Right from the start, she was treated with dignity and care. The staff were excellent to her and all her liked and preferences are taken into account. They have regular activities and you can see from the photographs on the walls, that the residents
enjoy them. Any illness or infection that my mother might get is identified early and treated likewise. Regular Cuppas and cake break up the day for them and as always when I visit, my mother is dressed well and spotlessly clean. I highly recommend this care home. My mother loves it!!

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Review from May R (Daughter of Resident) published on 16 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mothers transition into the "care hotel " went very smoothly, professional staff showed patience and sensitivity both to our mum and the family. The small sitting areas allow calm quiet areas to spend time with your loved one. Our mums new bedroom had a garden view, freshly painted, once personal
belongings were placed it became very homely.

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Review from Elaine (Daughter of Resident) published on 10 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been bedridden due to a serious fall resulting in brain damage since December. Since then she has been extremely well looked after and always looks cared for and even her lipstick is on!. The staff are brilliant with her and she is treated with dignity. Due the quality of care my brother
and I can get on with our busy schedules knowing that she is content and cared for. Thank you all.

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Current Review Score: 8.7 (8.730)

Overview of Review Score

The Review Score of 8.7 (8.730) out of 10 for Ruthven Towers Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.161 for Ruthven Towers Care Home is calculated as follows: ( (49 Excellents x 5) + (49 Goods x 4) + (13 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 118 Ratings = 4.161

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.569 Points relating to the number of positive Reviews for Ruthven Towers Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 8 Positive Reviews ÷ 10.4 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Dec 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Weak

(2)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Judith

Judith Meaden

Job Title: Home Manager

Joined: 2024

Judith joins us with over 20 years’ experience, as a qualified registered nurse and health and social care manager, working in and leading busy care homes. She has expertise in direct patient care, including assessments, care plans and care plan and medication auditing. Judith is a champion of developing and strengthening community links as well as a high standard of person-centred care and procedural policy.