Viewlands House

25 Viewlands Road, Perth PH1 1BL
Submit a Review
10 41 Reviews
  • Viewlands House, Perth
Viewlands House care home is a listed building in landscaped gardens close to Perth city in Scotland.

Staff are available 24 hours a day and an alarm call system is fitted throughout the house to gives residents peace of mind. If nursing care is required this can be given by the qualified staff.

All bedrooms in the house have en-suite shower facilities. Each room reflects the taste and wishes of individual residents because they are encouraged to bring their own items of furniture. Television and telephone points are provided in each room for use with the resident's own equipment.

A lounge and a conservatory offer residents the chance to get together with other residents and meet their friends and family.

Family and friends may join a resident for lunch and evening meals.

As well as a range of activities, a hairdresser visits twice a week and the salon can also be used by residents who prefer to keep their own hairdresser.

Care Provided by Viewlands House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Abbeyfield Perth Society Ltd
  • Person in charge
  • Kat Douglas (Manager)
  • Admission Criteria
    • Available on request
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 3

Funding & Fees Guide for Viewlands House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,050
    • Self-Funded Residential Dementia Care £1,000 – £1,050
    • Self-Funded Nursing Care £1,200 – £1,250
    • Self-Funded Nursing Dementia Care £1,200 – £1,250
  • Excludes Private telephone, hairdressing & newspapers


  • (these prices are only a guideline, please contact Viewlands House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Relatives and friends welcome to visit at any time. Relatives and friends are also welcome to join the resident for a meal, please book in advance - a small charge is made for this.


  • Parking
  • Car park in grounds


Total of 41, showing 1-20
10

Viewlands House has a Review Score of 10 (9.961) out of 10, based on 11 reviews in the last 2 years. Over all time Viewlands House has 41 reviews.

Overall Experience

  • 38
  • 3
  • 0
  • 0
  • 0

Date Published

41
1
10
11
30
Overall Experience  Overall Experience 5.0 out of 5

My father moved to Viewlands House in 2024 and has had excellent care in the time he has been there. He was a little unsettled at first but the caring and supportive staff have really made this feel like his new home. The only reason I have put 'Good' rather than 'Excellent' is that it is small. Apart
from that it is well maintained, clean, sunny and bright and has ensuite facilities. The staff are caring, hardworking and empathetic. We could not hope for more.

Reply from Kat Douglas, Manager at Viewlands House

Thank you for taking the time to write a review. We are so pleased that your father has settled in well at Viewlands House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Viewlands House Perth. My mum loves this home and is very content there. Staff are considerate, caring and professional. Staff are committed to every single resident in the home, nothing is too much of a problem. Food is varied and plentiful as are the cups of tea during the day. Lots of activities
which my mum really enjoys doing but you are not pressured into doing them.

Reply from Kat Douglas, Manager at Viewlands House

Many thanks for taking the time to write us a review. We are delighted that your mum is happy and content at Viewlands House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Viewlands for two years, she suffers from early-onset Alzheimer's. She is 94 and quite fit. Viewlands have been exceptional in their care for her personal care, very good, food, very good, activities, very good. Friendly, helpful staff. They are happy to accommodate requests from
family.

Reply from Kat Douglas, Manager at Viewlands House

Many thanks for your review and your kind words, much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit the staff are friendly and welcoming. I find my mother very content in her surroundings with as much independence as she chooses. She's full of praise for the high standard of the food and the choices too. She feels safe, looks so well cared for and I have full confidence in the standards
that Viewlands provides.

Reply from Kat Douglas, Manager at Viewlands House

Thank you for taking the time to send in a review. It's lovely to hear how happy you and your mother are with the care and facilities at Viewlands House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly staff who recognise not only residents by name but also those who like me visit as often as possible. Make visitors feel welcome as well as care given to residents.

Reply from Kat Douglas, Manager at Viewlands House

Thanks so much for your review, it is very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Immediate impression of friendly welcoming staff who all appear to be enjoying their work. There is a happy feel throughout the home and the atmosphere is fresh and airy. There is an evident effort to create a home-from-home atmosphere and the conversation of the resident whom I was visiting reinforces
this view. Furthermore, the home caters for occasions, e.g birthdays and makes an effort to make the individual concerned feel special.

Reply from Kat Douglas, Manager at Viewlands House

Thank you for submitting a review. It is lovely to hear your comments and I shall make sure I pass these on to the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother had been at Viewlands for over two years now and we couldn't be happier with the wonderful care she receives. The staff are all really lovely and communicate extremely well with us, letting us know how Mum has been etc. Mum is perfectly content there, she likes the food and enjoys the routine
and all the activities. I don't think we could have found a more suitable place for our mother who is 94.

Reply from Kat Douglas, Manager at Viewlands House

Thank you very much for your very positive review. It is good to hear that you and your mum are happy. I shall certainly pass on your good comments to our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent many months now at Viewlands which we came upon by chance. We now realise how lucky we were to have found a kind, caring and comfortable place for her to live in safely surrounded by her own belongings. The staff are the backbone of Viewlands and are a very helpful, cheerful, happy
bunch.

Reply from Kat Douglas, Manager at Viewlands House

Many thanks for taking the time to submit a review, it is good to know that you are happy with the service provided here at Viewlands House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I think that Viewlands House is a unique home from home for both residents and their relatives! The welcome one receives on entering is always warm and natural. There is care taken daily to provide fresh flowers and an ambience of generosity of spirit. (This is supported by the care of the 'Friends
of Viewlands') The staff are both kind and efficient in keeping relatives informed of any problem as they happen. They are light in heart and gentle in care - nothing is too much trouble. My husband and I have found our whole experience of the past 13 months nothing but a relief to know and trust that our mum is being cared for and catered for with the very highest standards of care.

Reply from Kat Douglas, Manager at Viewlands House

Thank you so much for your very positive review. I shall pass on your comments to the staff and to the Friends of Viewlands, who all do such a wonderful job.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very well managed. High standard of care. Staff encourage residents. They work hard to develop residents' mobility.
Catering and food preparation is top-class.
To summarise - very pleased that my wife is in Viewlands House.

Reply from Kat Douglas, Manager at Viewlands House

Many thanks for taking the time to submit your review. This is very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Viewlands House Care Home is an excellent care home. All staff are so caring and attentive. My mother is very happy and settled. I do not have a single concern about Viewlands.

Reply from Kat Douglas, Manager at Viewlands House

Thank you very much for your review. We appreciate you taking the time to do this and are really glad to hear such positive words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

For four years, four months I lived in one of Abbeyfield's bungalows in reasonable health. In 2020 I became unwell and such to need two short spells in hospitals and follow-up with community care and then Abbeyfield, Viewlands House Care Home, having an available room, I moved in. I have improved and
able to attend to most personal care but support and help is here and I get on well with all staff (and residents) and grateful to be here.

Reply from Kat Douglas, Manager at Viewlands House

Many thanks for taking the time to review Viewlands House. We're delighted that your health has improved since moving in.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My relative has been cared for by Viewlands House now for six months and is very happy with her care. She especially likes all the entertainment they provide and feels safe and secure there. She eats meals (more than she did at home) and enjoys the company.

Reply from Kat Douglas, Manager at Viewlands House

Thank you for your review. We are always pleased to hear from families that their relative is happy.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Since my sister-in-law moved to Viewlands House Care Home in April 2022 we can't praise the staff and care highly enough. My sister-in-law is receiving the best care possible and we have peace of mind knowing she is safe and looked after with love and dignity.

Reply from Kat Douglas, Manager at Viewlands House

Thank you for taking the time to send in this review. It is very much appreciated by all our team and good to know that you are very happy with all that we do here at Viewlands House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Viewlands House is a very good care home. They have lots of activities.

Reply from Kat Douglas, Manager at Viewlands House

Thank you so much for taking the time to review Viewlands House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

First-class nursing home. I am very confident that Mum is receiving the best care. All staff are superb, friendly, competent, efficient and professional. I am happy that Mum is receiving a fantastic/superb level of care and has settled in very well. Highly recommend.

Reply from Kat Douglas, Manager at Viewlands House

Thank you for your review, we are delighted that you are happy with the care and support provided to your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Viewlands House Care Home is an excellent nursing home. My mother spent only a few weeks there before passing. The entire staff could not have been more professional and caring towards both my mother and ourselves throughout her time there. It's a happy place - a real home from home.
Thank you Viewlands
staff.

Reply from Kat Douglas, Manager at Viewlands House

Thank you for your lovely review. Your kind words are much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff are very professional and friendly. My relative has been at Viewlands House for five months and is being very well looked after. The activities in the home are superb and the food is great.

Reply from Kat Douglas, Manager at Viewlands House

Many thanks for taking the time to review Viewlands House. We're so pleased that you're happy with the care that your relative is receiving.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have a wonderful time. I was here for two weeks respite and liked it so much, I stayed on.

Reply from Kat Douglas, Manager at Viewlands House

Thank you so much for taking the time to leave your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The house is very homely and the staff are very caring. Everything is clean and well cared for, including the extensive gardens. Nothing is too much bother for the staff and they communicate well with mum and her family.

Reply from Kat Douglas, Manager at Viewlands House

Thank you so much for taking the time to post a review. So glad to hear that you are happy with our staff and facilities at Viewlands House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.961)

Overview of Review Score

The Review Score of 10 (9.961) out of 10 for Viewlands House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.961 for Viewlands House is calculated as follows: ( (124 Excellents x 5) + (5 Goods x 4) ) ÷ 129 Ratings = 4.961

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Viewlands House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Feb 2024

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Very good

(5)

How good is our setting? Very good

(5)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Viewlands House

What types of Care is Viewlands House registered for?

Older Person Care, Dementia, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Viewlands House provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Viewlands House have?

There are 32 Single Rooms.

What are the Facilities & Services at Viewlands House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Viewlands House to the centre of Perth?

0.7 mile(s) as the crow flies, distance by road may be significantly further.