Abbeylands Care Home

441 Shore Road, Whiteabbey, Newtownabbey BT37 9SE
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9.2 8 Reviews
  • Abbeylands Care Home, Newtownabbey
Abbeylands Care Home is beautifully situated near the shore of Belfast Lough, located in the village of Whiteabbey. The home is convenient for shops, amenities, public transport and the M5 motorway. The Abbey Shopping Centre is less than a mile away.

The service provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications. Nursing care is also available at the home for people who live with more complex medical needs.

In addition, short-term respite care is offered to give family or friends a well-earned break.

Traditional home cooking using fresh produce is offered with choices being available. Special diets can be catered for.

The home has a dedicated activities coordinator in place, providing a programme that includes a range of entertainment for all residents to enjoy.

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Care Provided by Abbeylands Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alcohol Dependence (past or present)
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Leslie Stephens (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (8)

Funding & Fees Guide for Abbeylands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £744
    • Self-Funded Nursing Care from £905
  • (these prices are only a guideline, please contact Abbeylands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Abbeylands Care Home Reviews (8)

9.2

Abbeylands Care Home has a Review Score of 9.2 (9.240) out of 10, based on 7 reviews in the last 2 years. Over all time Abbeylands Care Home has 8 reviews.

Overall Experience

  • 7
  • 1
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Review from Grace G (Friend of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit several homes of ladies who I know from church and I always say that Abbeylands Care Home has the most caring staff. From the secretary who goes above and beyond, to the ground staff/janitors, laundry lady, entertainment, cleaners, carers, nurses and management, this home has gone above and
beyond, a great staff. I am very confident of the care my friend gets and I highly recommend this home.

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Review from D M (Niece of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeylands Care Home is a very caring and efficiently run home. I find the facilities excellent, clean and orderly. The staff are the most caring individuals whom I have built a relationship with over the last two years visiting my uncle. He is happy there and well cared for. The staff are wonderful,
down through nursing, carers and domestic. Well done Abbeylands for a sterling service to our older members of society and their families, congratulations.

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Review from A F (Son of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my mum. She is always clean and seems happy every time we visit. Staff are excellent and know my mum's needs. Lots of activities every day and the care home feels busy and happy place to be.

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Review from Lilian K (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been here for 3 months and such an amazing experience.
Mum has been in care since January 2021, and in Abbeylands is the first time outdoors in 3 years. The staff, our friendly and helpful nurses, carers - even down to maintenance staff. Big improvement in Mum. All the organised events
are amazing, even down to people's birthdays.

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Review from Daryl S (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home's staff are all very friendly and caring. This is what makes the home what it is.

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Review from J H (Niece of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is residing in Abbeylands. He receives excellent care and the staff are very friendly and thoughtful in their approach. They go out of their way to ensure his needs are met. It is a 'home from home'.

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Review from Jill C (Daughter of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am deeply indebted to the team of care workers who look after my mum on a daily basis. The tender loving care she receives is second to none. I can relax knowing that my dear Mum is in the very best hands possible.

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Review from Joseph C (Brother-in-law of Resident) published on 20 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother in law was resident in this care home 2017/18.
Staff were very attentive and understanding.
Home was clean and presentable, manager and support staff very professional, compared to other care homes in area.

Reply from Ronnie Cavanagh, Marketing at Abbeylands Care Home

Thank you, Joseph, for your comments about your recent experience at Abbeylands Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Current Review Score: 9.2 (9.240)

Overview of Review Score

The Review Score of 9.2 (9.240) out of 10 for Abbeylands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.619 for Abbeylands Care Home is calculated as follows: ( (55 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 84 Ratings = 4.619

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.621 Points relating to the number of positive Reviews for Abbeylands Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 7 Positive Reviews ÷ 7.6 = 0.921

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Abbeylands Care Home

What types of Care is Abbeylands Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbeylands Care Home provide?

Palliative Care, Day Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Abbeylands Care Home have?

There are 22 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Abbeylands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeylands Care Home to the centre of Newtownabbey?

3.1 mile(s) as the crow flies, distance by road may be significantly further.