Annadale Care Home

11 Annadale Avenue, Belfast BT7 3JH
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Top 20 carehome certificate
9.8 14 Reviews
  • Annadale Care Home, Belfast
Annadale Private Nursing Home in Belfast offers residential and nursing care as well as respite care and end of life care.

The care home is in a Victorian period building and can care for up to 38 residents.

The home is in a residential area of South Belfast and has mature gardens where the residents can go for a walk or sit and enjoy the fresh air.

Staff are compassionate and offer residents a high level of care and attention. They have a person centred approach and make sure that dignity and respect are at the heart of their care.

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Care Provided by Annadale Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Thulani Mthetho (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Annadale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,080 – £1,080
    • Self-Funded Nursing Care £1,080 – £1,080
  • (these prices are only a guideline, please contact Annadale Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available.


Annadale Care Home Reviews (14)

9.8

Annadale Care Home has a Review Score of 9.8 (9.750) out of 10, based on 14 reviews in the last 2 years. Over all time Annadale Care Home has 14 reviews.

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Review from R B (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well looked after. Plenty of activities to keep her occupied and happy. She feels comfortable and content. She feels at home and feels like this is now her home. We are very happy that our mum is happy and content.

Reply from Gavin Kelly, Director at Annadale Care Home

Thanks so much for taking the time to review Annadale. It's great to note that you are happy with the care your mum is receiving.


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Review from Mary C (Wife of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From when was admitted into this nursing home I have found the care he has received from all staff has been of a very high standard. He has settled in very well.

Reply from Thulani Mthetho, RM at Annadale Care Home

Thank you for your lovely feedback. We're delighted to hear that the care provided has met your high expectations. Our team is dedicated to ensuring all residents receive the best possible care and your kind words mean a lot to us.


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Review from Claire C (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this care home. The members of staff are very professional and caring and very understanding.

Reply from Thulani Mthetho, RM at Annadale Care Home

Thank you for your wonderful recommendation. We're pleased to hear that our team's dedication has made such a positive impact. We remain committed to delivering the best possible care.


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Review from Fiona K (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run efficient machine that fulfills all the needs of each resident to the full and more. The staff, from the manager to the cleaners are super productive and thinking of the good of the residents at all times.

Reply from Thulani Mthetho, RM at Annadale Care Home

Thank you for your thoughtful comment! Providing exceptional care that fully meets and exceeds the needs of our residents is our priority. We are happy to have given your loved one the care they deserve and we are committed to maintaining efficient environment where every resident feels supported.


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Review from Margaret W (Granddaughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny moved into Annadale Care Home after falling at home and having a stay in hospital. It took her a few weeks to settle and get used to her new home but now she loves it. The staff do all they can to meet her needs. There are lots of activities daily to keep the residents occupied. My gran particularly
loves the live music. Management and staff members are approachable. It has helped us as a family to know she is safe and that she has the proper care 24/7. She is also well-fed, the food is good, home-cooked meals.

Reply from Thulani Mthetho, RM at Annadale Care Home

Thank you so much for your kind review! It truly means a lot to us that you feel positive about the care and support your granny is receiving in Annadale. We strive to create a welcoming and nurturing environment for our residents and their families. Your feedback encourages us to keep providing the best possible care.


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Review from Tanya B (Friend of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm atmosphere when arriving, staff was helpful and welcoming. A very homely atmosphere and lots of staff interaction with residents. The home manager is very approachable and shows a genuine interest when approached nothing is too much trouble.

Reply from Thulani Mthetho, RM at Annadale Care Home

Thank you very much for your positive response and we are delighted to know that you had a good experience in the home.


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Review from J O (Daughter of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been a resident in Annadale Care Home for 7 years. She requires personal nursing care. Her experience (and ours) has in the main been a very positive one. She has been well cared for and is content. On one occasion she was mishandled by inexperienced staff causing her discomfort and bruising
to her forearm. This was addressed by management immediately in time with our concerns. Since this incident, her care has been excellent and she is comfortable and content.

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Review from Paula G (Daughter of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was moved to this home in January 2024 and since moving here I have been more than impressed with the care he has received. I am relieved that he is now in a safe place with an excellent team taking care of his every need with dignity, kindness and compassion. I am very grateful and appreciative
to every one of them for what they have done for my dad.

Reply from Thulani Mthetho, RM at Annadale Care Home

Thank you for taking the time to write the review. It is lovely to note your positive review about your dad's care in Annadale Nursing Home. We will continue to do our best to maintain and improve the standard of care in our home.


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Review from Geraldine O (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently become a resident. I have experienced the most amazing care for him. Staff are highly trained, professional, respectful and kind. Facilities are excellent. The care is excellent and staff have been most engaging and caring of my father and indeed understand his needs and complexities.
As a family member I cannot state enough the level of care and support as being of such a high standard. It has a great sense of empowerment to all residents to lead a positive, healthy, happy life in Annadale Home.

Reply from Thulani Mthetho, RM at Annadale Care Home

Thank you so much for the review. It is our pleasure to note your positive experience of Annadale, we are glad that you are happy with the care that your dad is receiving. We will do our best to maintain the standard.


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Review from Arthur H (Son of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be very attentive and helped my mum to settle well. My mum requires 24-hour nursing care and is also deaf, so can be difficult to care for, ut I am very pleased and happy with the care provided.
This is an excellent facility and very well run.

Reply from Thulani Mthetho, Home Manager at Annadale Care Home

Thank you for taking the time to place the review. It is lovely to note your positive review about your mum's care in Annadale Nursing Home. We will do our best to maintain and improve standards.


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Review from B B (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to the home 28/02/24 following a spell in hospital. She was very unwell and unable to take care of herself. Since being in the home, my mother has recovered her ability to communicate verbally with the care staff and her strength has greatly improved. Although Mum needs this care,
it has taken a lot of responsibility from the family. They are now able to enjoy their time with Mum without the challenge of meeting Mum's care needs. We are very grateful for this provision. The staff have a very caring role and a lot of love for their patients.

Reply from Gavin Kelly, Director at Annadale Care Home

Thanks so much for taking the time to place a review. It was lovely to note your positive experience of Annadale. We will do our best to maintain and improve where possible.


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Review from L W (Brother of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall care and attention of all the residents seems to be excellent and they all appear to be happy and content.

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Review from Juliet A (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into Annadale Private Nursing Home. Every staff interaction we have witnessed and that we have experienced has been positive. Very attentive and caring towards Mum. Staff very available to ask questions.

Reply from Gavin Kelly, Director at Annadale Care Home

Thank you for taking the time to place a review. We are glad your experience with our team was so positive. We will do our best to keep improving where possible.


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Review from Joanna W (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was moved to Annadale after a difficult 10-week stay in hospital. This move was his first outside move of the family home and with his heightened nursing care needs coupled with the loss of independence as a family we were concerned wondering how he would adjust. Annadale has given Dad back his
identity and the staff treat him like their own family. He has settled and adjusted to his new home very well. The staff encourage him to grow in terms of being able to do things for himself as well as recognising what his needs are and attending brilliantly to these. I would highly recommend Annadale.

Reply from Gavin Kelly, Director at Annadale Care Home

We are delighted to note your kind comments on your experience of Annadale. We hope your dad continues to settle well into his new home and we will do our best to continue to deliver this standard of care. Thank you for taking the time to place this review.


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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Annadale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Annadale Care Home is calculated as follows: ( (136 Excellents x 5) + (22 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 168 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Annadale Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Thulani

Thulani Mthetho

Job Title: Home Manger

Joined: 2023

Thulani, joined Annadale as a Home Manager after previously working for Burnview Healthcare for several years before career progression led him to leave us earlier to take up a post as Home Manager in another care home.


Thulani will lead our team in Anndale and will work closely with the owners in our goal of delivering the best care we can to our residents.


Please email or call to speak to Thulani...


Frequently Asked Questions about Annadale Care Home

What types of Care is Annadale Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Annadale Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Annadale Care Home have?

There are 36 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Annadale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Annadale Care Home to the centre of Belfast?

1.3 mile(s) as the crow flies, distance by road may be significantly further.