Belmont Care Home

81 Tillysburn Park, Holywood Road, Belfast BT4 2PD
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9.9 47 Reviews
  • Belmont Care Home, Belfast
Belmont Care Home is set in the outskirts of Belfast, close to George Best City Airport and the Harland and Wolff, where the Titanic was built which residents can visit if they wish.

The home offers spacious lounges, dining rooms and bedrooms along with a delightful garden. All spaces are great for socialising or catching up with friends and family.

Belmont offers a range of care types including nursing for those living with dementia. Care can be provided on a permanent or short-term basis with respite service.

Bookworms living here love the comprehensive on-site library.

Care Provided by Belmont Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 48 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sarlah Chauresia (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Belmont Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £905 – £1,013
    • RESPITE Self-Funded Nursing Care £905 – £1,013
  • (these prices are only a guideline, please contact Belmont Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 47, showing 21-40
9.9

Belmont Care Home has a Review Score of 9.9 (9.902) out of 10, based on 19 reviews in the last 2 years. Over all time Belmont Care Home has 47 reviews.

Overall Experience

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  • 1
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Overall Experience  Overall Experience 5.0 out of 5

Belmont Care Home wasn't just a place of care for my aunt, she considered it her home. The staff would go to great lengths to provide for all my aunts' needs. I was always content with my aunt's well-being and safety.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the professional nursing care, especially the pressure sores she arrived with. My mum has been very well taken care of. She has improved dramatically; physically noticeable. Improved mood, eating well and sitting in the wheelchair. Sores all healed - so we are delighted!

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Overall Experience  Overall Experience 4.0 out of 5

When my late husband was being transferred from hospital to Belmont Care Home I was apprehensive. I had no previous experience with care homes and did not know what to expect. However, I need not have worried, from day one the care and attention he received from the staff was first class. They looked
after him as if he was a member of their family and I have the utmost respect for them. I would definitely recommend Belmont Care Home to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My father lived at Belmont Care Home for the past 3 years of his life. We were very lucky to have the very best staff in Belmont to give my father the "Human Touch" when it most mattered. Dad died last month.

Reply from Olivia Shields, Marketing Assistant at Belmont Care Home

Thank you, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Belmont Care Home. We are so sorry to hear about your Dad, but pleased you felt that our team lived up to expectations and treated your Dad with dignity and the compassion he deserved during his time at our home. If there is anything more we can do, please do not hesitate to reach out.


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Overall Experience  Overall Experience 4.0 out of 5

Dad received a friendly welcome to Belmont. He was treated with dignity and respect at all times. He received great care from all the staff, who were like a second family to us. They did all they could to make Dad comfortable and pain-free during his last months. The manager, administrator, nurses and
care staff were always approachable and helpful. I felt at ease knowing Dad was receiving great care in a safe environment.

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Overall Experience  Overall Experience 5.0 out of 5

I was most impressed by the management and care shown during his time in Belmont.
No complaints at all.
Would highly recommend.

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Overall Experience  Overall Experience 3.0 out of 5

I have made many visits to this house over the years to visit a very dear friend from our church and I have always found the staff to be very friendly and welcoming.

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Overall Experience  Overall Experience 4.0 out of 5

My Aunt has been extremely well cared for at Belmont Care Home. She was kept safe during Covid and all her needs are attended to. The manager and staff are always available to speak to and everyone goes that extra mile to help. It is very obvious that the staff at Belmont love their jobs, many of them
seeing it as a vocation.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt got leukaemia at age 88. I was coping at first with the daily help from care workers, but her condition got worse and different infections also happened, so spells in the hospital to get treatment. All this happening with the coronavirus getting worse, but luckily, she never contacted it. So
with the help of the health and social, care trust, social workers, doctors and nurses, she got a placement at Belmont. All the staff have been faultless and professional.

Reply from Kristen Fitzgerald, Marketing Assistant at Belmont Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

The care my cousin received from when she arrived 5-months previously until she passed away in December 2020 was excellent. Management/nursing care gave me confidence/reassurance that my cousin was settling into her new home, in the middle of the pandemic. Update and advise always given. Visits well
organised with covid restriction/video calls were necessary for lockdown. The office manager - very helpful and I felt I could phone any time. The activity coordinator was wonderful at setting relatives/clients, so full of empathy for both. Nursing staff cared for my cousin with great compassion until she passed away.

Reply from Kristen Fitzgerald, Marketing Assistant at Belmont Care Home

Thank you, Elise, for your feedback and for taking the time to share your experience at Belmont Care Home. We are so sorry to hear about your cousin but pleased you felt she received great care and hope that her time at Belmont did see some friendships flourish, especially with the care team. We appreciate you taking the time to give us your feedback, take care.


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Overall Experience  Overall Experience 5.0 out of 5

Belmont staff are excellent, they took very good care of my mother in her final weeks, under the extreme difficulties of Covid. I was able to spend my mum's final hours with her with the support from Belmont's amazing staff, in the final stages of her dementia. Thank you.

Reply from Kristen Fitzgerald, Marketing Assistant at Belmont Care Home

Thank you for your feedback and for taking the time to share your experience at Belmont Care Home. We are so sorry to hear about your Mum, but pleased you felt your Mum received great care and hope that her time at Belmont did see some friendships flourish, especially with the care team.


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Overall Experience  Overall Experience 5.0 out of 5

My father became a resident of Belmont early in the year.
The staff were very patient with him and did everything they could to ensure he became comfortable and confident in his new surroundings. The home is very clean and welcoming and kept the family updated regularly during the lockdown and have
endeavoured to provide visiting opportunities in line with the necessary Covid-19 guidelines. I am very happy we chose Belmont or our father.

Reply from Olivia Shields, Marketing Assistant at Belmont Care Home

Thank you for letting us know how we are doing at Belmont Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

Happy with mum's care she is looking very well!

Reply from Olivia Shields, Marketing Assistant at Belmont Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring and nothing is too much trouble. Mum is always very calm and relaxed around staff and is extremely well cared for. Entertainment and food are excellent. I would highly recommend Belmont Care Home.

Reply from Olivia Shields, Marketing Assistant at Belmont Care Home

Thank you, Karen, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Overall Experience  Overall Experience 4.0 out of 5

Very friendly and approachable manager and staff. Mum's needs taken care of. Pro-active attitude to contacting GP and family if there are even the smallest concerns for mum's health and well-being. Activities leader maintains a weekly programme of events as well as developing good individual relationships
with residents.

Reply from Olivia Shields, Marketing Assistant at Belmont Care Home

Thank you, Maureen, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

During the 20 or so months my mother was in Belmont, I was continually impressed with the support and care she required. This included day to day support from the care staff and care specialist support from the nursing staff. This extended to mealtimes when all staff did their best to ensure she received
the nourishment to sustain her. This was made clear to me when she spent time in the hospital when she received nourishment through an IV line rather than the normal food route. Then she returned to Belmont. All staff put considerable effort into improving her situation through continued but proportionable prompting to ensure nourishment through the food intake, which they achieved. In her last days, all staff went the extra mile to ensure she was made as comfortable as possible which I appreciated. Belmont also boasts a comprehensive course of facilities to support all the needs of residents.

Reply from Olivia Shields, Marketing Assistant at Belmont Care Home

Thank you, Alan, for your wonderful feedback and for taking the time to share your experience at Belmont Care Home. We are so sorry to hear about your Mother, but pleased you felt your she received great care and hope that her time at Belmont did see some friendships flourish, especially with the care team.


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Overall Experience  Overall Experience 5.0 out of 5

Recently my father, who is 92, choked on a piece of food in the dining room. The staff immediately dealt with it and dislodged a portion of meat. My father informed me today that he thought he was going to die and if it hadn't been for the quick thinking and professionalism of the staff at the time,
there might have been a completely different outcome. The staff under the new manager are all excellent. I was informed by phone of the incident so that it would not be a shock to me the next day.

Reply from Ronnie Cavanagh, Marketing at Belmont Care Home

Thank you, Rebecca, for letting us know how we are doing at Belmont Care Home. We are so pleased to hear how caring and perceptive our colleagues are. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

My father was in Belmont Care Home for eighteen months with Dementia and we can not thank all the staff enough for the loving care and kindness given to him.
It gave the family peace of mind to know he was being looked after so well and was treated as one of their family.
We were always welcomed to
visit at any time and enjoyed a cup of tea with dad.
Every one of the many staff were friendly and spoke to dad and he loved a laugh with them it was certainly not a sad place to visit.
So thank you all for taking great care of dad during this time in his life with dementia.

Reply from Ronnie Cavanagh, Marketing at Belmont Care Home

Thank you Marjorie for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Belmont Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Father with dignity and the compassion he deserved during his time at our home. We hope that his time at Belmont did see some friendships flourish with both the Care team and residents. Thank you again Marjorie, if there is anything more we can do please do not hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

Extremely friendly and very helpful.

Reply from Ronnie Cavanagh, Marketing at Belmont Care Home

Thank you, Peter, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Belmont Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother received 'end of life' care at Belmont Care Home and was resident there from Friday 30th March until her death on Sunday 8th April 2018. I found the staff to be unfailingly attentive, caring and thoroughly professional. The sensitive way they cared for my Mother's needs was tremendously reassuring.
We always felt welcome as we vis8ited each day and the staff always asked about me and my Husband's welfare. This care and attention was evident right up to my Mother's passing and it was by the thoughtful and experienced actions of the staff that we were able to be with her at the end.

Reply from Ronnie Cavanagh, Marketing at Belmont Care Home

Thank you, Pamela, for your lovely feedback about your experience of Belmont Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to give us your feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again.


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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Belmont Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Belmont Care Home is calculated as follows: ( (202 Excellents x 5) + (22 Goods x 4) ) ÷ 224 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Awards / Recognitions (4)

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