Belmont Care Home has a Review Score of 9.9 (9.902) out of 10, based on 19 reviews in the last 2 years. Over all time Belmont Care Home has 47 reviews.
Review from Alison C (Daughter of Resident) published on 28 February 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Ronnie Cavanagh, Digital Marketing Executive at Belmont Care Home
Thank you, Alison, for taking the time to share your experience of Belmont Care Home. We are happy to learn that you have been so pleased with the quality of our care. We appreciate you letting us know how we are doing and look forward to seeing you again soon. Have a wonderful day.
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Review from Silvey S (Wife of Resident) published on 15 February 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Ronnie Cavanagh, Digital Marketing Executive at Belmont Care Home
Thank you, Silvey, for your comments about your recent experience at Belmont Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Brian R (Son of Resident) published on 31 January 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Ronnie Cavanagh, Digital Marketing Executive at Belmont Care Home
Thank you, Brian, for sharing your recent experience of Belmont Care Home. We are pleased to hear it has been so positive. We really appreciate you letting us know how we are doing and look forward to seeing you again soon. Have a great day!
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Review from George L (Nephew of Resident) published on 11 July 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from William M (Son of Resident) published on 19 June 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Emma J (Daughter of Resident) published on 16 June 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Karen M (Daughter of Resident) published on 1 March 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
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The Review Score of 9.9 (9.902) out of 10 for Belmont Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.902 for Belmont Care Home is calculated as follows: ( (202 Excellents x 5) + (22 Goods x 4) ) ÷ 224 Ratings = 4.902
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Belmont Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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