Ben Madigan Care Home

36 Mill Road, Newtownabbey BT36 7BH
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4 Reviews
  • Ben Madigan Care Home, Newtownabbey
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Care Provided by Ben Madigan Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 64 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Angela Stefanoiu (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Ben Madigan Care Home Reviews (4)

Over all time Ben Madigan Care Home has 4 reviews.

Overall Experience

  • 2
  • 1
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  • 1

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Review from Jacquie C (Daughter of Resident) published on 24 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We live in England so can't see Dad as often as we would like to. The staff have made our visits this week a lovely experience showing care and compassion and nothing is too much trouble. Thank you for all your help this week, you are really appreciated.

Reply from Tracey Henry, Regional Director at Ben Madigan Care Home

Thank you for your feedback in relation to Ben Madigan Care Home your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from Marion J (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the late stages of dementia, she had to transfer to Ben Madigan for palliative care. The whole transfer was completed with the least amount of distress to my mother. The staff were welcoming and supportive of her and her family. There was great compassion and the highest level of care.
My mother was treated with dignity.

Reply from Sharon Butler, Regional Manager at Ben Madigan Care Home

Thank you for your feedback in relation to Ben Madigan Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review from P S (Daughter of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was brought here after a short stay in hospital, it was a totally new experience for her and also us as a family.
The staff have been really good to her and she settled well after a few days. Everyone has been great with her and we, as a family, are thankful for all the help she has been given.

Reply from Sharon Butler, Operations Director at Ben Madigan Care Home

Thank you for your feedback in relation to Ben Madigan Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Care / Support

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Treated with Dignity

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Value for Money

Review from Pauline S (Daughter of Resident) published on 30 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I put my mother into respite care here for 2 weeks in May 2017. Whilst in the home she developed a bed sore on her foot due to the wrong mattress being given during her stay despite the fact that the manager knew my mother was on an air mattress at home.


It is now October and the District Nurse

is still calling to the house every other day to dress the foot which still hasn't healed. I also noticed on her return home she had developed a habit of asking "is there anyone there" and "could somebody help me please". I would never put my mother in this place again!

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Overview of Review Score

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Ben Madigan Care Home

What types of Care is Ben Madigan Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ben Madigan Care Home provide?

Palliative Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Ben Madigan Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Ben Madigan Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Ben Madigan Care Home to the centre of Newtownabbey?

3.2 mile(s) as the crow flies, distance by road may be significantly further.