Camphill Care Home has a Review Score of 8.4 (8.376) out of 10, based on 4 reviews in the last 2 years. Over all time Camphill Care Home has 32 reviews.
Review from S B (Daughter of Resident) published on 8 April 2025
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Review from Y S (Friend of Resident) published on 29 October 2024
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Review from Eamon S (Husband of Resident) published on 17 April 2024
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Review from Barbara W (Daughter of Resident) published on 16 April 2024
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Review from Lorraine W (Daughter of Resident) published on 30 March 2021
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Reply from Olivia Shields, Marketing Assistant at Camphill Care Home
Thank you, Lorraine, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Rosanne S (Daughter of Resident) published on 30 March 2021
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Reply from Olivia Shields, Marketing Assistant at Camphill Care Home
Thank you, Rosanne, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from B M (Daughter of Resident) published on 26 March 2021
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Reply from Kristen Fitzgerald, Marketing Assistant at Camphill Care Home
Thank you for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Ursula P (Niece of Resident) published on 22 March 2021
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Reply from Olivia Shields, Marketing Assistant at Camphill Care Home
Thank you, Ursula, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Camphill Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from L M (Daughter of Resident) published on 18 March 2021
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Reply from Olivia Shields, Marketing Assistant at Camphill Care Home
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Kate M (Niece of Resident) published on 15 March 2021
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Review from Mark W (Son of Resident) published on 2 November 2018
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Reply from Ronnie Cavanagh, Marketing at Camphill Care Home
Thank you, Mark, for letting us know how we are doing at Camphill Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Annie W (Daughter of Resident) published on 22 October 2018
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Reply from Ronnie Cavanagh, Marketing at Camphill Care Home
Thank you, Annie, for letting us know how we are doing at Camphill Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Mary K (Daughter of Resident) published on 22 October 2018
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Reply from Ronnie Cavanagh, Marketing at Camphill Care Home
Thank you, Mary, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We are glad to hear how much your Father has improved.
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Review from Derek T (Son of Resident) published on 27 September 2018
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Reply from Ronnie Cavanagh, Marketing at Camphill Care Home
Thank you, Derek, for letting us know how we are doing at Camphill Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Violet H (Daughter of Resident) published on 27 June 2018
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Reply from Ronnie Cavanagh, Marketing at Camphill Care Home
Thank you, Violet, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Camphill Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Evelyn W (Relative of Resident) published on 27 June 2018
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The manager seems very hands-on and deals with any concerns.
Reply from Ronnie Cavanagh, Marketing at Camphill Care Home
Thank you, Evelyn, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Audrey P (Daughter of Resident) published on 20 June 2018
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Reply from Ronnie Cavanagh, Marketing at Camphill Care Home
Thank you, Audrey, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from Sonya S (Daughter of Resident) published on 23 May 2018
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Reply from Ronnie Cavanagh, Marketing at Camphill Care Home
Thank you, Sonya, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Review from Mandy T (Daughter of Resident) published on 31 January 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Camphill Care Home
Thank you, Mandy, for sharing your recent experience of Camphill Care Home. We are pleased to learn it has been so positive. We appreciate you taking the time to let us know how we are doing and it is great to hear that your Mum is enjoying the company of other residents in our home. We look forward to seeing you again soon. Have a wonderful day.
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Review from Cecil S (Son of Resident) published on 12 October 2017
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Camphill Care Home
Hi Cecil. Thank you for taking the time to share your recent experience at Camphill Care Home. We are glad you felt your recent meeting went well with the Home Manager and you had the opportunity to address your concerns. If there is ever anything else you wish to discuss further, please do not hesitate to reach out to the Home Manager. Take care!
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The Review Score of 8.4 (8.376) out of 10 for Camphill Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.723 for Camphill Care Home is calculated as follows: ( (37 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 47 Ratings = 4.723
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.653 Points relating to the number of positive Reviews for Camphill Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 4 Positive Reviews ÷ 14.4 = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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