Camphill Care Home

62 Toome Road, Ballymena BT42 2BU
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8.4 32 Reviews
  • Camphill Care Home, Ballymena
Camphill Care Home is situated in the town of Ballymena, County Antrim and can offer a range of care at different levels dependent on the needs of the individual.

The purpose-built home has spacious and airy lounges and dining rooms for residents to use at any point - they are a perfect place to pursue hobbies or just catch up with friends and family. Outdoors, Camphill has an enclosed courtyard which is ideal for the Summer months.

The home can care for people living with dementia - whether this is just support and assistance with every day tasks, or nursing care for more complex needs.

Residents are encouraged to bring their personal items to the home to give it a sense of home-from-home and ensures they are kept as comfortable and happy as possible.

Care Provided by Camphill Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 72 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vasco Alves (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Camphill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £905 – £957
    • Self-Funded Nursing Dementia Care £905 – £957
    • RESPITE Self-Funded Nursing Care £905 – £957
    • RESPITE Self-Funded Nursing Dementia Care £905 – £957
  • (these prices are only a guideline, please contact Camphill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Total of 32, showing 1-20
8.4

Camphill Care Home has a Review Score of 8.4 (8.376) out of 10, based on 4 reviews in the last 2 years. Over all time Camphill Care Home has 32 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mother is very well cared for. The staff are amazing. She's very fond of the carers and all the staff. I would highly recommend Camphill Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

When I come to visit my friend, it is like calling into a friends house. The atmosphere is very welcoming and all the staff are very caring to both me and my friend. I can see the rapport they have with all the patients. The home is very clean and staff give me tea too. There are a lot of activities
and the residents are encouraged to take part. The music is a valuable part of the day.

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Overall Experience  Overall Experience 5.0 out of 5

My experience from my wife first arriving in the nursing home was very good. The nursing staff and caring staff were excellent and are very good to my wife. Very happy with nursing home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Camphill Care Home since April 2021. I have never had any concerns at all as all the staff, from cleaners to care staff to the nurses, have all been brilliant! The care and attention she receives is 100% every week. There is some form of entertainment and there is always
someone ready to have a chat or a joke with every resident.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Camphill in January 2019 as she has a lot of medical issues and was afraid of falls at home. It was her decision to move and chose Camphill because she was familiar with it, my late father in law was a resident there and my late father also resided there in 2004. All the staff have
become a 2nd family to her. They care for her medical needs and ensure she is happy and mentally stimulated. I am fully informed regarding her care and staff ensure my questions are dealt with. I am very happy with her care.

Reply from Olivia Shields, Marketing Assistant at Camphill Care Home

Thank you, Lorraine, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Overall Experience  Overall Experience 5.0 out of 5

My family and I have been extremely happy with the care of our mother/wife at Camphill Care Home. We have found the staff to be very caring, compassionate and friendly. They are taking excellent care of our loved one and it's lovely to have piece of mind, especially during the pandemic when we are unable
to get into the home for regular visits. Our mum/wife is clearly happy and content. We have also been pleased with the high level of cleanliness at the home.

Reply from Olivia Shields, Marketing Assistant at Camphill Care Home

Thank you, Rosanne, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Overall Experience  Overall Experience 4.0 out of 5

Staff and management at Camphill are very helpful, friendly and caring. They go out of their way to ensure all needs of the resident are met both physically and emotionally. Nothing is too much trouble. They keep the family well informed and follow up quickly on any medical or personal issues. Newly
set up visits have been well-conducted and very safe. I would recommend this home to anyone.

Reply from Kristen Fitzgerald, Marketing Assistant at Camphill Care Home

Thank you for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Overall Experience  Overall Experience 5.0 out of 5

Camphill is a wonderful care home. The staff are extremely caring, thoughtful, approachable and sensitive to the needs of the residents. The attention and level of care my aunt receives is excellent. The new arrangements for visiting since restrictions have eased are very well organised and safe. I
would strongly recommend this care home.

Reply from Olivia Shields, Marketing Assistant at Camphill Care Home

Thank you, Ursula, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Camphill Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 4.0 out of 5

My experience with my visit was very good. Well managed, extremely hygienic and the staff are really lovely.

Reply from Olivia Shields, Marketing Assistant at Camphill Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been staying in Camphill Care Home for a number of years and we as a family feel very lucky that she is so well cared for and treated so kindly. The staff are always pleasant and helpful. During COVID times they are very careful to ensure that no COVID is brought in by visitors and we are
thankful for this protection of residents.

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Overall Experience  Overall Experience 5.0 out of 5

Clean and tidy home. Father is really happy and staff always on hand to deal with him. A lot of activities for patients to do. Staff always pleasant.

Reply from Ronnie Cavanagh, Marketing at Camphill Care Home

Thank you, Mark, for letting us know how we are doing at Camphill Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 4.0 out of 5

Daddy transferred to Camphill from another nursing unit and he has greatly improved as there is more stimulation for him at Camphill. He has a "thing" about his teeth and loses them regularly but the girls/staff keep an eye on them now. He has his tin whistle and plays a wee bit which is great. He loves
his music and we continue to bring it to him.

Reply from Ronnie Cavanagh, Marketing at Camphill Care Home

Thank you, Annie, for letting us know how we are doing at Camphill Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

Transferred from another home and has been doing well since we don't find him sitting sleeping. Every day now when we come in, he was always building a puzzle. Today when we were in, he was alert and talking to us with sense.

Reply from Ronnie Cavanagh, Marketing at Camphill Care Home

Thank you, Mary, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We are glad to hear how much your Father has improved.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing home, staff brilliant, good and excellent.

Reply from Ronnie Cavanagh, Marketing at Camphill Care Home

Thank you, Derek, for letting us know how we are doing at Camphill Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided by all employees of the home.
So pleased with how the last year has gone.
Thank you.

Reply from Ronnie Cavanagh, Marketing at Camphill Care Home

Thank you, Violet, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Camphill Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

I have found care assistants very competent, caring and friendly to residents and visitors. Nursing staff competent and caring, they deal with any issues promptly and keep me informed of any changes in my ex-husband's condition and visits by other professionals. Domestic staff are very thorough in their
work providing an excellent standard of hygiene. Food appears appetising and activities provided for my ex-husband's needs.


The manager seems very hands-on and deals with any concerns.


Reply from Ronnie Cavanagh, Marketing at Camphill Care Home

Thank you, Evelyn, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

Mum here for three weeks now the improvement in her, my mum is unbelievable. So happy with the home such a difference from where she was before.

Reply from Ronnie Cavanagh, Marketing at Camphill Care Home

Thank you, Audrey, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Overall Experience  Overall Experience 5.0 out of 5

Have been very pleased with the care Mum has received since she became a resident at Camphill care home. We feel Mum is being well looked after, she is kept clean, tidy and well dressed. The staff are excellent, although kept very busy, they are always very friendly and approachable. They treat all
the residents with care and compassion. It would be helpful if more folding seats could be made available for visitors at busy periods. Most importantly Mum seems to be happy and content and enjoys her busy surroundings.

Reply from Ronnie Cavanagh, Marketing at Camphill Care Home

Thank you, Sonya, for your comments about your recent experience at Camphill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been more talkative and brighter and enjoys being in the company of other residents.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Camphill Care Home

Thank you, Mandy, for sharing your recent experience of Camphill Care Home. We are pleased to learn it has been so positive. We appreciate you taking the time to let us know how we are doing and it is great to hear that your Mum is enjoying the company of other residents in our home. We look forward to seeing you again soon. Have a wonderful day.


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Overall Experience  Overall Experience 4.0 out of 5

Most of the meeting went well, but I brought up the point of the lack of activities for my mother as she is able to do certain things supervised she gets bored and depressed.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Camphill Care Home

Hi Cecil. Thank you for taking the time to share your recent experience at Camphill Care Home. We are glad you felt your recent meeting went well with the Home Manager and you had the opportunity to address your concerns. If there is ever anything else you wish to discuss further, please do not hesitate to reach out to the Home Manager. Take care!


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Current Review Score: 8.4 (8.376)

Overview of Review Score

The Review Score of 8.4 (8.376) out of 10 for Camphill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Camphill Care Home is calculated as follows: ( (37 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 47 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.653 Points relating to the number of positive Reviews for Camphill Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 4 Positive Reviews ÷ 14.4 = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Frequently Asked Questions about Camphill Care Home

What types of Care is Camphill Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Camphill Care Home provide?

Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Camphill Care Home have?

There are 72 Single Rooms.

What are the Facilities & Services at Camphill Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Camphill Care Home to the centre of Ballymena?

1.1 mile(s) as the crow flies, distance by road may be significantly further.