Cedarhurst Lodge Care Home

Cedarhurst Road, Belfast BT8 7RH
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8 Reviews
  • Cedarhurst Lodge Care Home, Belfast

Care Provided by Cedarhurst Lodge Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Julie-Ann Jamieson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Cedarhurst Lodge Care Home Reviews (8)

Over all time Cedarhurst Lodge Care Home has 8 reviews.

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Overall Experience  Overall Experience 1.0 out of 5

I visited my sister and had to ring the bell to gain entry for approximately 10 minutes, one care staff member, have yet to see any nursing staff when visiting and care staff are thin on the ground. Urine smell constantly there and the place is unclean. In a room facing my sister, the floor was full
of cigarette ends and dust and a total mess. I find the care home very uninviting, no friendly atmosphere. I'm sad to say that I can't think of one positive thing. Overall very uncared for place for visitors and most definitely residents.

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Overall Experience  Overall Experience 4.0 out of 5

I have been visiting Cedarhurst Lodge for a number of years now, as I, along with other members of the clergy, take a monthly church service. The residents are always immaculately dressed and are always neat and tidy. I have even seen the staff change someone's jumper because of a stain on it. The staff
all appear attentive towards the residents. Even though they hardly engage or even speak to any anyone you can see they recognise the staff. The home is always lovely, clean and tidy and smells fresh when you first enter into the unit. The residents are a lovely bunch and seem to enjoy the services as they all sing along.

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Overall Experience  Overall Experience 1.0 out of 5

On my visit on Saturday 29/2/2020, the nursing home was extremely smelly and somewhat dirty. One of the resident's rooms was covered in cigarette stubs, ash, water and complete disarray. My sister's room had lots of cups lying around the sink area and her room extremely dusty. Some staff are very unfriendly
and when asked a question, you only get a one-word answer. My sister herself has said on numerous occasions she is very unhappy and sad in Cedarhurst.

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Overall Experience  Overall Experience 4.0 out of 5

The food is lovely, everyone is very helpful.

Reply from Ronnie Cavanagh, Marketing at Cedarhurst Lodge Care Home

Thank you for letting us know how we are doing at Cedarhurst Lodge Care Home. We are happy to hear that your experience has been so positive. Have a wonderful day!


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Overall Experience  Overall Experience 5.0 out of 5

I am happy to live here. Everyone is very friendly and content.

Reply from Ronnie Cavanagh, Marketing at Cedarhurst Lodge Care Home

Thank you, Mary, for your wonderful feedback about your experience of Cedarhurst Lodge Care Home. We are pleased to hear it has been so positive. Have a fantastic day!


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Overall Experience  Overall Experience 4.0 out of 5

I have found my time at Cedarhurst Lodge very enjoyable and fun.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Cedarhurst Lodge Care Home

Thank you for your comments about your recent experience at Cedarhurst Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Cedarhurst Lodge over the last few years and I have found the staff to be very friendly and welcoming.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Cedarhurst Lodge Care Home

Thank you, Dezzney, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Cedarhurst Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 4.0 out of 5

I first visited Cedarhurst in 2009 when I was looking for a care home for my mother. I had good vibes about it. The staff were and still are, dedicated and friendly. I visit each week to chat with the residents the rewards are wonderful. I would recommend a son/daughter to visit Cedarhurst if looking
for a safe and happy environment for their loved ones.

Reply from Ronnie Cavanagh, Marketing at Cedarhurst Lodge Care Home

Thank you for sharing your positive experience and for recommending Cedarhurst Lodge Care Home!


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Overview of Review Score

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Cedarhurst Lodge Care Home

What types of Care is Cedarhurst Lodge Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cedarhurst Lodge Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Cedarhurst Lodge Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Cedarhurst Lodge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cedarhurst Lodge Care Home to the centre of Belfast?

2.5 mile(s) as the crow flies, distance by road may be significantly further.