Colinvale Court Nursing Home for EMI

Glen Road, (entrance via Shaws Road), Belfast BT11 8BU
Submit a Review
9.3 76 Reviews
  • Colinvale Court Nursing Home for EMI, Belfast
Colinvale Court Nursing Home for EMI provides care for older people who are Elderly Mentally Infirm (EMI) and those with dementia.

The home has single rooms, communal lounges and dining areas and domestic style kitchens. Residents at the home can enjoy catering and laundry services on the ground floor.

The home offers residents access to a wide range of activities and entertainment and vistors are welcome.

The first floor of the home is accessible by passenger lift or stairs and the home has good public transport links and is close to local shops.

Show Colinvale Court Nursing Home for EMI on the Map

Care Provided by Colinvale Court Nursing Home for EMI

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Vincy Vincent (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)

Facilities

Colinvale Court Nursing Home for EMI Reviews (76)

Total of 76, showing 1-20
9.3

Colinvale Court Nursing Home for EMI has a Review Score of 9.3 (9.296) out of 10, based on 10 reviews in the last 2 years. Over all time Colinvale Court Nursing Home for EMI has 76 reviews.

Overall Experience

  • 69
  • 5
  • 0
  • 0
  • 2

Date Published

76
3
4
10
66

Review from C M (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This is the worst nursing home I have ever experienced for my father in law. Totally unacceptable in their duty of care from administering medication, food, cleanliness, activity program, management of the home and the overall environment. Staff stand talking while residents need assistance. Not once
did I see any staff make conversation with any resident not even checking on those who are bed bound. Totally all round failure to our elderly. Best thing we done was move him to a spotless great care amazing staff and a reduction of medication where he is now thriving happy and contented and involved in a full activities program.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Dear Catherine, We will look in to your concerns to improve our practice. We are glad that you are happy with your Dad's overall care from current care facility. Apologies for causing any distress from our care home and you are very welcome to come back to us for any further discussion. Thank you for your feedback and we are happy for any responsible authorities to view home with any suggestions or recommendations also to see our hard work and loving care towards our residents .


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christina M (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident at Colinvale Court Nursing Home for just over 3 years. Sadly she passed away 3 weeks ago. I would just like to highlight the amazing care and compassion my mother was shown during her time there, especially the end of life care she received. The nursing staff were knowledgeable
and efficient in delivering all aspects of care. We as a family felt included in every decision made to make our mother's final days as comfortable as possible. Our mother felt safe and secure at Colinvale. Amazing team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N C (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to take the opportunity to express my sincere thanks and gratitude to the staff at Colinvale Court Nursing Home for the excellent care they provided to my mummy from her admission in February 2021 until her passing in September 2024. Mummy was so well looked after, the staff had an amazing
an understanding of mummy's needs and great insight into the individual care requirements of a person living with Alzheimer's. The staff took the time to get to know mummy and showed interest in her life and the things she enjoyed. Nothing was ever a problem, the staff were always happy to help and support mummy and ourselves especially in the last weeks of her life. Their professionalism, care, compassion and empathy was highlighted in the respectful and dignified way they delivered mummy's care.
I would recommend Colinvale Court Nursing Home to any person of family who are looking for a safe secure place for their loved one to live.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda B (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Colinvale Nursing Home for just over three years. They have taken the time to get to know my mother and understand her, which makes all the difference. The nursing and care staff are all so approachable and compassionate which gives me a great sense of comfort that my mother is
receiving excellent person-centred care. The communication with myself and my sisters is also excellent and we are always kept informed of our mum's day-to-day progress and any other aspects of her needs. Our mother has also got to know the staff and other residents which promotes her overall sense of wellbeing and belonging and is a great source of contentment for her. Overall a very positive experience.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you so much and all your family for such great support for us. Thank you for all your kind words it means a lot.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Wife of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was initially admitted to the home for respite for a few weeks and he settled in so well and so quickly that it was decided that he should remain there permanently. He has been a resident for 5 years now, and in all that time, I have never had any major issues with the home. I find the staff
very quick to act if he is ill by contacting the doctor or hospital and I'm always kept informed about everything. My husband is well cared for by very dedicated staff. They are pleasant, approachable, caring and obliging.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martine K (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mummy was a resident from June to August this year after spending 3 months in the hospital, from our first visit I was totally impressed with the home. The home was spotless and welcoming, and every member of staff just after one day felt like extended family. All my fears of mummy going into a home
were quickly addressed and the manager was so reassuring to me and my daughter that I could just focus on being with my mummy. Her complex needs were always met with dignity and care and always humour as they got to know her very quickly. During her last weeks, every member of staff who were on duty looked after not only my mummy but me and my daughter and I will always be so grateful to them. I could not recommend this home or staff enough, the atmosphere is family-focused and they take the time to get to know the residents and what they like to do.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Hi Marine we can’t thank you enough for your kind words. You were very supportive to us. Thank you for everything and it was our pleasure to look after your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne M (Mother of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Colinvale Court Nursing Home since February 2023. The management and staff appear to work together to create a warm, happy and welcoming place both to live and to visit. Her room is clean and bright and bed linen is changed frequently. As my mother suffers from advanced
Alzheimer's she walks constantly and therefore can be prone to falls and bruising, when this happens the family are contacted immediately and any issues are dealt with promptly and to our satisfaction. The staff are very approachable and I feel very thankful to have my mother in a place where I can leave knowing she will be well cared for with the respect she deserves.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you so much for your valuable comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Granddaughter of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good nursing home. Staff are brilliant and very effective in communicating with families. Granny is very happy here. The nursing home is always clean and tidy and staff are very approachable with any concerns we have.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you Caomihe for all your help and support for us .


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frances M (Daughter of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daddy became a resident of Colinvale in June 2023 after spending five years in a residential home, he now required nursing care. He settled in immediately to Colinvale, the staff are so attentive, caring, friendly and hardworking. On our first few days there I noticed there is always staff watching
over all the residents and I was impressed by this. We as a family are there every day and it is so reassuring to see how every resident is cared for with so much dignity, not only my daddy. I am happy and content my daddy is receiving the best possible care.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you for your valuable comments. It’s a pleasure to look after your dad. Thank you for all your kind support. I will discuss with activity coordinator and focus on more activities for him.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathaleen A (Niece of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

He is getting looked after well and we are happy with the attention he gets. He seems happy and has no complaints. The staff are really good and helpful. He is always clean and presentable looking. Always plenty of staff and very happy with management.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you so much Kathaleen for your review and we are very happy that you are satisfied with our care. Thank you for all your support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ciara G (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Colinvale Court has been my mum's home for over 15 years. She is extremely well cared for and the staff work really hard to create a friendly and caring environment. The management and staff are very approachable and communication is excellent in managing my mum's care. Listening to the interaction
between staff and residents is a testament to the friendly nature of staff who treat the residents as part of the family with warmth and respect.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Hi, Ciara thank you so much for the such great feedback and also for all your support. It's a pleasure to look after Mum. We will continue with our love and care for your mum. Kind Regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Niece of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident in the home for the past 4 years. He has been so well looked after even during the lockdown. He is showered, shaved and has clean clothes on him every day. His bed is changed and the room is cleaned every day. They are so attentive and caring. I am very happy with the care
he has received. The staff are brilliant and genuinely caring. A great place.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you so much for your great feedback. You are always supportive of the home and understanding. Glad that you are happy with our care. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Son of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very attentive and very patient and kind with my mother. I couldn't be happier with their care and continued focus on her. They treat her like their own family and keep in contact. If there are any issues with her health, they contact us when they arise, immediately.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you so much for your kind words and it's much appreciated. Good that we hear positive feedback about the care. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N M (Daughter of Resident) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and Dad seems very happy and content. Staff are communicating very well. Very good activities and the home is managed very well and we are pleased with all care he is getting from Colinvale Court Nursing Home.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you for your feedback regarding Dad's care. Your understanding is much appreciated and you have always been there to support us. Many thanks from all at the Colinvale family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marcella L (Daughter of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in Colinvale Court Nursing Home since March 2018. As well as providing excellent care for her, they also supported my dad and myself during and after the initial transition. They made my dad very welcome on his daily visits (yes - every single day). He, unfortunately, passed
in June 2020 as he was heartbroken that he couldn't see his beloved wife every day due to lockdown. Although we were only allowed ten people at the funeral mass, we made sure there was a space for someone from Colinvale to represent Mum and the care home, that is how highly we rate the care.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Dear Marcella,
Many thanks for your review and your review will boost our confidence. It's a pleasure to look after your mum. We all know how much you have supported us all the time, especially with all difficulties. On behalf of our Colinvale family, again thank you ever so much for your great support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart W (Son of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Avoid this place if you want your relative looked after.
Disgusting behaviour towards my mother, they didn't want her there, so they washed their hands with her, and rang an ambulance without notifying relatives to have her taken away.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Dear Stuart, We are so sorry that you have had a negative experience with our home. Our aim is always to provide the best quality of care to our residents and also to support their families. Unfortunately, there are times that a person's needs change and no longer be safely cared for in a care setting even with all efforts. Our priority is the safety of your mum and her comfort. We can understand that it's hard for the family to move your relatives into new settings. It was a pleasure to look after your mum and as you know that she needs a good quality of life which you will understand when her situation changes. I am happy to discuss with you for any clarification. We are working hard to provide an outstanding quality of care. We are again deeply sorry that you had this experience with our care home and did not meet your expectations.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philomena M (Daughter of Resident) published on 2 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been so well looked after by all staff. My mum has settled in so well.
I feel so content that Mum is doing so well. Colinvale Court Nursing Home is a great place for my mum and the right place. I have no concerns for Mum, I am always well informed by the manager of any updates etc.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you so much for your valuable comments about care. You always supported us in all our hard times and you are such a great care partner for Mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N C (Daughter of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident now in the Colinvale Court Nursing Home for the last nearly two years, she is well treated and cared for by all staff and the staff are so kind to her and so helpful and approachable with any needs she has or any concerns we have, and she loves the wee dances they have on.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you so much for your valuable comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Son of Resident) published on 28 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the staff and facilities at the care home. Feel very comfortable with my mum being here and can’t thank the staff enough. Great value for money and they are super attentive with my mum. Couldn’t ask for a better place for her to be.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Thank you so much for your comments and great support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caitlin M (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident of Colinvale for nearly 3 years. I can not fault the care the staff provide. They are very attentive and treat each resident and their families with the utmost respect. I am very happy with Colinvale and would highly recommend it.

Reply from Mrs Vincent, Nurse Manager at Colinvale Court Nursing Home for EMI

Many thanks for your kind support for us all the time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.296)

Overview of Review Score

The Review Score of 9.3 (9.296) out of 10 for Colinvale Court Nursing Home for EMI is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Colinvale Court Nursing Home for EMI is calculated as follows: ( (95 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 117 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Colinvale Court Nursing Home for EMI is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Colinvale Court Nursing Home for EMI

What types of Care is Colinvale Court Nursing Home for EMI registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Colinvale Court Nursing Home for EMI have?

There are 50 Single Rooms.

How far is Colinvale Court Nursing Home for EMI to the centre of Belfast?

3.5 mile(s) as the crow flies, distance by road may be significantly further.