Colinvale Court Nursing Home for EMI

Glen Road, (entrance via Shaws Road), Belfast BT11 8BU
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9.3 76 Reviews
  • Colinvale Court Nursing Home for EMI, Belfast
Colinvale Court Nursing Home for EMI provides care for older people who are Elderly Mentally Infirm (EMI) and those with dementia.

The home has single rooms, communal lounges and dining areas and domestic style kitchens. Residents at the home can enjoy catering and laundry services on the ground floor.

The home offers residents access to a wide range of activities and entertainment and vistors are welcome.

The first floor of the home is accessible by passenger lift or stairs and the home has good public transport links and is close to local shops.

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Care Provided by Colinvale Court Nursing Home for EMI

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Vincy Vincent (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)

Facilities

Colinvale Court Nursing Home for EMI Reviews (76)

Total of 76, showing 21-40
9.3

Colinvale Court Nursing Home for EMI has a Review Score of 9.3 (9.296) out of 10, based on 10 reviews in the last 2 years. Over all time Colinvale Court Nursing Home for EMI has 76 reviews.

Overall Experience

  • 69
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  • 2

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Review from Michelle S (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum arrived in Colinvale she has been treated with dignity, respect and care. The staff treat her like family and keep us updated on how she is. During this difficult time when visiting has had to be put on hold, they have provided updates and video calls to help keep a connection. The staff
are amazing and doing a fantastic job of keeping my mum and the other residents safe.

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Review from Elizabeth R (Sister of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident at Colinvale Court for 7 years and I can honestly say the staff there looked after him like he was a member of their family.
I was constantly updated on how he was doing and the staff were very friendly and helpful.
This year was very challenging for them all and they did
a remarkable job.
Thank you so much to each and every staff member for all your hard work.

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Review from Ruth M (Daughter of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we were very pleased with the care given to our mummy and wife during her two year stay at Colinvale Court. We had lots of visits and always felt like part of the family. Mummy settled in well and was very happy and comfortable while living here. During the pandemic we were kept well informed
by the staff who continued to be very caring and professional in looking after her. Even though it was very difficult not having visits and contact with her during lockdown we all appreciated the measures taken to keep the residents and staff save from Covid.

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Review from Rachael G (Granddaughter of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is a resident at Colinvale and I can honestly say the staff here have looked after her an the other residents like they are members of their family. We are constantly updated on how granny is doing 2020 has been a year like no other, the staff are real heroes. Thank you so much to each
and every staff member for all you do an continue to do x

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Review from T J (Son of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had excellent care in Colinvale and the staff are to a person very professional not only that they care for our loved ones like members of their own family. l have been updated of any issues regularly. I have the utmost respect and admiration for all the staff from management all through
the home God bless each and every one of you and thank you from the bottom my heart for the care given to my mother.

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Review from May D (Sister of Resident) published on 11 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were extremely wonderful with the care my sister has had with the years she was living in the home but sadly she passed away this month and everyone was so hands-on with her care and everyone was treated just like one of the family.

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Review from Julie D (Niece of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love and dignity shown at all times. Staff always there to answer questions or help in any way. True home from home with activities going on daily.
My Uncle was well cared for, for the past three years, and he loved this place and the staff.

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Review from Michael D (Son of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaint whatsoever with Colinvale. Mother is settling very well. Great staff and management.

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Review from Catherine N (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Colinvale Court Nursing Home for 11 years. She has been treated with dignity and care. We found the staff interacting with her and us very respectful at all times. Now as she is nearing the end of her life, they have made our family welcome and have assisted us in formal and informal
procedures.

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Review from Andrew D (Brother-in-law of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good and friendly home and the staff are very friendly and look after my brother-in-law very well.

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Review from Annmarie D (Sister of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

God forbid if this happened to me. If I had to end up in a care home this would be mine. Staff are like family. I know this is a hard job.

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Review from Ann M (Daughter of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the years, I've had good experiences with the nursing home with regards to my mother. She has been well cared for at this nursing home.
All her needs are met regarding her care, medical and spiritual. The staff have been amazing even though their job is very challenging.
My mother is very comfortable
and well settled.

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Review from Owen S (Cousin of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with the support and care my cousin has received since coming to Colinvale and particularly to the manager.
The staff have treated my cousin like family and are very professional and I could not fault the home in any way.

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Review from Aine M (Niece of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice staff, always able to help and very secure.
Lovely rooms and management are very pleasant and kind.

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Review from Tina H (Daughter of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Colinvale Court for 8 months and staff have been so caring and helpful and seen to all my father's needs. They called to keep us constantly updated. My father has settled in great and nothing is too much for the staff to deal with they tend my father's every need.

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Review from Maria W (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Colinvale 2 years now. He has settled so well. All the staff are great. He is always clean.

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Review from Margaret M (Daughter of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very content, here at the home he is very well looked after.
The staff do an excellent job, very caring.
We're very pleased.

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Review from Angela P (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Colinvale Court for 13 years and I have been extremely impressed with their care and handling of her.

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Review from Brian M (Husband of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted to have got a place for my wife in Colinvale. Very very happy.

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Review from Kevin M (Son of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring staff. My mother appears to be well looked after. I had concerns about her diet and the ability to feed herself. However, the staff explained the situation and her care plan and took great care to reassure me. I am now much happier and reassured.

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Current Review Score: 9.3 (9.296)

Overview of Review Score

The Review Score of 9.3 (9.296) out of 10 for Colinvale Court Nursing Home for EMI is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Colinvale Court Nursing Home for EMI is calculated as follows: ( (95 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 117 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Colinvale Court Nursing Home for EMI is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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