Colinvale Court Nursing Home for EMI

Glen Road, (entrance via Shaws Road), Belfast BT11 8BU
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9.3 76 Reviews
  • Colinvale Court Nursing Home for EMI, Belfast
Colinvale Court Nursing Home for EMI provides care for older people who are Elderly Mentally Infirm (EMI) and those with dementia.

The home has single rooms, communal lounges and dining areas and domestic style kitchens. Residents at the home can enjoy catering and laundry services on the ground floor.

The home offers residents access to a wide range of activities and entertainment and vistors are welcome.

The first floor of the home is accessible by passenger lift or stairs and the home has good public transport links and is close to local shops.

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Care Provided by Colinvale Court Nursing Home for EMI

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Vincy Vincent (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)

Facilities

Colinvale Court Nursing Home for EMI Reviews (76)

Total of 76, showing 41-60
9.3

Colinvale Court Nursing Home for EMI has a Review Score of 9.3 (9.296) out of 10, based on 10 reviews in the last 2 years. Over all time Colinvale Court Nursing Home for EMI has 76 reviews.

Overall Experience

  • 69
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  • 2

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Review from Sylvia B (Sister of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very contented in Colinvale. The staff are very good to him. As long as he is fed and warm, he has no problem.

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Review from Mary Catherine M (Niece of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home, where they do care about my uncle. He is always showered each day and his room kept spotless.
The staff really care and my uncle has actually improved from going to live there.
A home from home!

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Review from Joyce F (Wife of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into respite for two weeks. I was so happy with the care he got I have decided to let him stay there permanently. I go up every day at different times and everything is always first class.

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Review from Veronica C (Sister of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the care my brother is receiving.

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Review from James M (Husband of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At this time, I am very happy with the staff and management in the way my wife is being looked after.

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Review from Audley M (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father first came in for respite but after the two weeks, as a family, we were so delighted with the care and attention he received that we decided that this is the best place for him to be.
Every one of the staff have made us very welcome and it is comforting to know that we can call in at any
time during the day to visit him.

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Review from Anne C (Sister of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend Colinvale Home and the care and support, friendly atmosphere. I have been treated like family.

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Review from Rita D (Sister of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for taking good care of my brother. He has no complaints.

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Review from Gerrard H (Son-in-law of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are very pleased with the care and support he gets from the staff and also the help that they give us when we visit. His room is always very clean and they show loving care towards everyone in the fold. I am extremely happy with what I see every time I visit.

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Review from Brendan S (Nephew of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the high standard of care at Colinvale Nursing Home. The staff are extremely attentive and always seek to keep in close contact.

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Review from Niamh D (Granddaughter of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overall pleased with the care that is being given to my granny. No complaints whatsoever.

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Review from Kerri B (Granddaughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny has been in this care home for over two years and is very happy and content. The staff are very attentive and caring and see to all her needs.

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Review from Eilish G (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Colinvale a caring, warm environment for my mother and the other residents. They seem to care for all the residents as an individual. The staff and management are lovely and approachable and always try to alleviate any worries I may have.

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Review from James C (Husband of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the facilities excellent. The staff are very attentive. The care for my wife appears to be excellent.

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Review from Bobbiemarie H (Granddaughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The workers on the Cherry Unit are so caring to all the patients. My granny looks very healthy and content. Her care assistant is very bubbly and always ready to help.

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Review from Thomas C (Son of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff and management very helpful towards my Mum. In my opinion, they do an excellent job.

Reply from Barry Murphy, Manager at Colinvale Court Nursing Home for EMI

Thank-you for your positive comments and review of the Home. They are of great benefit to all staff members as we continually strive for quality personalised care in a welcoming environment.


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Review from Donna H (Daughter of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The improvement has been brilliant. Staff in the Cherry Unit are always on hand to help. My mother looks healthy and happy. The day room and her bedroom is always clean.

Reply from Barry Murphy, Manager at Colinvale Court Nursing Home for EMI

Thank-you for your comments and review. We're pleased that you and your mother are happy and satisfied with all issues regarding the Home.


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Review from J M (Daughter of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful. The staff treat my dad like a person which is precious. We, as a family, sometimes forget he's still a man. Little touches mean so much.

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Review from A H (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mother has not been here very long, I am still learning about all the ways of the home. I find the staff very approachable and helpful and see a change for the better in my Mummy.

Reply from Barry Murphy, Manager at Colinvale Court Nursing Home for EMI

Many thanks for your comments and review.
We're delighted that your mother has settled in well to the Home. If we can be of any further assistance during this period do not hesitate to let us know.


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Review from S M (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted 3 weeks ago so I feel it is too soon for me to make an accurate comment. To date, I'm happy with care provided and the staff attempt to settle my mother. Staff are friendly and approachable.
Home is well maintained. My mother's needs are being met.

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Current Review Score: 9.3 (9.296)

Overview of Review Score

The Review Score of 9.3 (9.296) out of 10 for Colinvale Court Nursing Home for EMI is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Colinvale Court Nursing Home for EMI is calculated as follows: ( (95 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 117 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Colinvale Court Nursing Home for EMI is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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