Colinvale Court Nursing Home for EMI

Glen Road, (entrance via Shaws Road), Belfast BT11 8BU
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9.3 76 Reviews
  • Colinvale Court Nursing Home for EMI, Belfast
Colinvale Court Nursing Home for EMI provides care for older people who are Elderly Mentally Infirm (EMI) and those with dementia.

The home has single rooms, communal lounges and dining areas and domestic style kitchens. Residents at the home can enjoy catering and laundry services on the ground floor.

The home offers residents access to a wide range of activities and entertainment and vistors are welcome.

The first floor of the home is accessible by passenger lift or stairs and the home has good public transport links and is close to local shops.

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Care Provided by Colinvale Court Nursing Home for EMI

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Vincy Vincent (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)

Funding & Fees Guide for Colinvale Court Nursing Home for EMI

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

Colinvale Court Nursing Home for EMI Reviews (76)

Total of 76, showing 61-76
9.3

Colinvale Court Nursing Home for EMI has a Review Score of 9.3 (9.296) out of 10, based on 10 reviews in the last 2 years. Over all time Colinvale Court Nursing Home for EMI has 76 reviews.

Overall Experience

  • 69
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  • 2

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Review from Paul O (Son of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the care home Colinvale is very good. The staff are fantastic they see to every need for my mum and as I have seen every other patient it's very clean and warm. Food is great. Plenty of activities going on most days and the management are very understanding and listen to you if you have any
queries, good home.

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Review from Thomas M (Husband of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was looked after by the very best in Colinvale Court. The staff are brilliant. I will recommend Colinvale Court Nursing Home for anyone with dementia.

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Review from Ann K (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daddy was in Colinvale for 2 weeks respite. As a family, we were all so moved and appreciated all the caring staff. Every time we visited all staff at all levels were very attentive and talked very highly about my daddy. We would recommend Colinvale to anyone who suffers dementia. Very kind and made
to feel at home.

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Review from Kieron C (Son of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional staff. Well, run EMI unit. Warm and comfortable home. Residents are well treated excellent medical service, much better than the last home. Would definitely recommend this place to others.

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Review from B W (Daughter of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the nursing care. Staff all very attentive.

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Review from H C (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good experience with this care home. Great staff very attentive to my father and other residents. Very safe place for our dad and he seems very content most of the time.

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Review from Rosaleen C (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, approachable and easy to talk to.

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Review from Michaela E (Relative of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my experience quite good. I had a complaint when my granny first came to the care home and it was dealt with straight away. The staff are very friendly and welcoming and work extremely hard to please all the residents.

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Review from Ann M (Sister of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good clean and safe place, highly recommend this home. Wonderful staff.

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Review from Eileen M (Daughter of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the staff are friendly and provide a good overall service for my mother.

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Review from Marie M (Daughter of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has received excellent care and love in the home. She has been so well looked after and has been very happy. The activities and programme are wonderful. The staff are simply tremendous, easy to work with and maintaining the highest standards. It is a lovely place to live.

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Review from B P (Sister-in-law of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother in law was very well looked after by all the staff and treated with the utmost dignity and respect.

Reply from Raymond Murphy, Manager at Colinvale Court Nursing Home for EMI

Many thanks for your review. We appreciate you taking the time in providing feedback and are delighted that you are satisfied with the care provided to your brother-in-law.


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Review from Rhonda S (Friend of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has settled really well into Colinvale and if there are any issues the communication is great and my friend is always clean and fresh and during visits, I can see a great job the staff are doing, as always busy helping residents and keeping Colinvale clean and tidy.

Reply from Raymond Murphy, Manager at Colinvale Court Nursing Home for EMI

Many thanks for your positive comments. We greatly appreciate you taking the time to provide us with feedback which helps us to maintain and improve where necessary.


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Review from Patricia H (Sister of Resident) published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my sister has been given at Colinvale Court has been excellent, and the management and staff are caring and so happy and friendly always and I wish to thank them on behalf of my sister and family.

Reply from Raymond Murphy, Manager at Colinvale Court Nursing Home for EMI

Many thanks for your kind and positive comments. The management and staff in Colinvale always appreciate feedback particularly when it highlights the high standard of care that we strive to provide.


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Review from Sarah R (Wife of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family find the manager and staff very courteous, helpful and friendly. Staff are always nearby if needed nothing is too much trouble. The managers are always diligent they keep me informed when necessary if my husband needs any treatment. We are very happy with the care my husband is receiving.

Reply from Barry Murphy, Manager at Colinvale Court Nursing Home for EMI

Thank you for taking the time to review Colinvale Court and we are delighted that you are happy with the care that your husband is receiving. Your comments are extremely important to us and I will forward your review to the management and all of the team in the Home.
Kind regards


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Review from Desmond O (Son of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very helpful and professional, they go the extra mile to make you and my mum (resident) feel at home as much as possible.
They give a personal touch to each resident which you can see is appreciated by all. The activities are great and everybody is encouraged to take part. We've seen
a great improvement in mum and are very happy with her being a resident in Colinvale.

Reply from Barry Murphy, Manager at Colinvale Court Nursing Home for EMI

Many thanks for your review. We're pleased that you are satisfied with the level of care provided for your mother in Colinvale Court and that she enjoys participating in the daily activities within the Home.


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Current Review Score: 9.3 (9.296)

Overview of Review Score

The Review Score of 9.3 (9.296) out of 10 for Colinvale Court Nursing Home for EMI is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Colinvale Court Nursing Home for EMI is calculated as follows: ( (95 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 117 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Colinvale Court Nursing Home for EMI is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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