Craigdun Private Nursing Home

30 Dunminning Road, Cullybackey, Ballymena BT42 1PE
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8.9 16 Reviews
  • Craigdun Private Nursing Home, Ballymena
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Care Provided by Craigdun Private Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Owner
  • Craigdun Care
  • Person in charge
  • Maggie Jess (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Craigdun Private Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Craigdun Private Nursing Home Reviews (16)

8.9

Craigdun Private Nursing Home has a Review Score of 8.9 (8.917) out of 10, based on 4 reviews in the last 2 years. Over all time Craigdun Private Nursing Home has 16 reviews.

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Review from S S (Son of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has recently become a resident of Craigdun Nursing Home as his health requirements meant he needed nursing care which was not available in his home environment. From day one everyone of the management and staff made it their mission to make him feel comfortable and at home. The flow of information
from staff to family is continuous and we are fully aware of my Father's care plan. The care and compassion shown by all the staff have gone a long way to reassure my Mother that he is receiving the best of care. Thank you Craigdun.

Reply from Maggie Jess, Home Manager at Craigdun Private Nursing Home

Thank you, we appreciate such positive feedback.


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Review from Paula T (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Craigdun nursing home since the beginning of April this year and we have found the staff all very helpful and accommodating. My sister and I call at the home every day and are made very welcome, as are all my mum's visitors. Mum has Alzheimer's and is not able to
get out of bed anymore since she had sepsis earlier in the year, but she is very well looked after. All the carers treat her with respect and care for her like we'd like to be able to ourselves but because of her condition, we are no longer able to. The rooms are kept spotless, and if we have any worries we can talk them through with the nursing staff, who are always on hand when needed. I can thoroughly recommend Craigdun as a very caring place to stay.

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Review from Anne Marie T (Daughter of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident in Craigdun whilst awaiting a care package. We got to know the staff and were always treated courteously and as partners in Mum’s care. Instead of finding her crying every day (as happened in a previous placement), we found her enjoying banter with staff, especially one staff member
who made it his mission to ensure she was dressed in matching clothes! Nutritionally, Mum’s supplements were soon stopped after being introduced to the cook’s famous shortbread and home baked food. Lovely that pet visits were encouraged - my sister’s dogs were made welcome – meaning a lot to Mum. The activity therapist – such an asset who took great pride in organising activities - not least the Valentine’s party - Mum really enjoyed that. Mum’s care was amazing. Craigdun is a well-run, happy care home, evidenced by content residents and pleasant staff - an example to other care homes. Compassionate and professional care, strong and effective leadership and excellent teamwork - all evident at Craigdun.

Reply from Andrea Neilly, Administrator at Craigdun Private Nursing Home

Thank you so much this means a lot to all Craigdun Staff. We appreciate the feed back.


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Review from Albert M (Son of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered Craigdun Private Nursing Home in 2016 and sadly passed away in April 2023. During this time he put on weight and all the staff and visitors who talked to him thought he was 20-30 years younger. His surroundings inside and out suited him, of course, the banter with the staff helped.
Near the end, he had to be admitted to the hospital where he kept saying he wanted home ie, Craigdun. Within hours of returning, he was back to the banter with the staff. A first-class nursing home.

Reply from Andrea Neilly, Administrator at Craigdun Private Nursing Home

Thank you for your lovely comments, they are very much appreciated.


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Review from D M (Daughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Craigdun Private Nursing Home sits in the most beautiful setting, has excellent facilities and a beautiful enclosed garden, which Mum really enjoys. Most importantly the care is of a very high standard from really caring staff. Craigdun is an excellent private nursing home which I would highly recommend
on the basis of my experience. My mother has spent four really happy years here, with great care provided throughout.

Reply from Maggie Jess, Home Manager at Craigdun Private Nursing Home

Thank you for your feedback. It has been an absolute pleasure to care for your mum.


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Review from S B (Respite Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my time at Craigdun, I experienced great care and support from everyone. From day one I felt very at home and made welcome as was my family.
All the areas of the home were kept very clean and tidy. Nothing was ever too much trouble and in a way, although I am delighted to get home I will miss
everyone. Thank you for everything.

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Review from Robert S (Nephew of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and jolly. The level of care is excellent.

Reply from Wilma Swann, Administrator at Craigdun Private Nursing Home

Thank you very much for such a great review! We work really hard to offer a true, caring environment, we were so happy to see that reflected in your review of our home.


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Review from Mary S (Niece of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent level of nursing care provided in an organised, caring manner.
All nursing staff work brilliantly in a calm, efficient manner.

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Review from J K (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren't enough adjectives to describe how wonderful Craigdun is! We had heard so many scary stories about nursing homes and when you have no choice but to admit a loved one into nursing care it is a very stressful and sad time, but from day one it has been such a positive experience and we are
so lucky to have such a wonderful nursing home in Cullybackey.

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Review from Billy M (Nephew of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home with excellent, caring staff.

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Review from W F (Resident) assisted by family/friend published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Home is clean, food passable, carers good.

Reply from Maggie Jess, Manager at Craigdun Private Nursing Home

At Craigdun we have a varied activity programme available to all the residents. Regular functions are held with external entertainers. Church services are planned and held regularly. All activities and functions are planned and advertised in advance for residents and their families.
All residents are invited to participate, it is their choice to do so or not.


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Review from M W (Wife of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with this home.

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Review from Heather B (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with mum's care. She seems content and is always clean, tidy and enjoys the company and like to participate in any activities.

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Review from Sonya (Stepdaughter of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather stayed at Craigdun Private Nursing Home for a few weeks respite care. All of the staff from top to bottom and in all areas of the home were excellent and showed outstanding care for their residents. The atmosphere within the home was happy, warm and caring. Outstanding. Would recommend.

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Review from Pearl A (Resident) assisted by family/friend published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to have window open more. Staff cheerful, helpful. Manager helped me make decisions. Happy atmosphere all through the home.
Have enjoyed my stay and feel much better.

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Review from Ged T (Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Country scenery. Trees and fields out of rat race.

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Current Review Score: 8.9 (8.917)

Overview of Review Score

The Review Score of 8.9 (8.917) out of 10 for Craigdun Private Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Craigdun Private Nursing Home is calculated as follows: ( (44 Excellents x 5) + (3 Goods x 4) ) ÷ 47 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.981 Points relating to the number of positive Reviews for Craigdun Private Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 4 Positive Reviews ÷ 6.6 = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Frequently Asked Questions about Craigdun Private Nursing Home

What types of Care is Craigdun Private Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Craigdun Private Nursing Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does Craigdun Private Nursing Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Craigdun Private Nursing Home?

Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Craigdun Private Nursing Home to the centre of Ballymena?

5.2 mile(s) as the crow flies, distance by road may be significantly further.