Tudordale Care Home is located on Belfast's Holywood Road and is convenient for shops, amenities and public transport.
This tastefully decorated purpose built home provides nursing and social care for the elderly with dementia.
Accommodation at Tudordale is offered in single occupancy rooms, all of which are at ground floor level.
Tudordale provides TV lounges and several quiet sitting rooms surrounding a quiet courtyard for relaxation. Separate dining rooms, where residents can socialise with others at meal times are also available. Traditional home cooking using fresh produce is served and menu choices are available daily. Special diets can be catered for.
The home can arrange for complementary therapies for residents. Regular visits are made to the home by an experienced hair stylist and qualified chiropodist.
An activities therapist co-ordinates a varied programme for residents.
Tudordale Care Home has a Review Score of 9.3 (9.323) out of 10, based on 7 reviews in the last 2 years. Over all time Tudordale Care Home has 18 reviews.
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11
Review from Julie F (Daughter of Resident) published on 1 February 2024
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
Tudordale Care Home gave my dad a wonderful welcoming and safe environment to live out his last days. The staff were not only professional and attentive but they really care. The attention consideration they gave my dad was truly amazing. We could not fault anything about the place. His room, itself,
was always kept warm and clean, the food was great and if he ever wanted anything different they would try and get it. Overall, we cannot thank the home enough for making a very difficult time more tolerable and giving us peace of mind.
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Review from Susan N (Daughter of Resident) published on 25 January 2024
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Overall ExperienceOverall Experience5.0 out of 5
The care my dad has received in Tudordale Care Home has been exceptional. Every single member of staff has shown outstanding commitment to looking after his every need. Such love, fun, attentiveness and genuine compassion are always evident. My dad has been so happy in Tudordale, he loves everyone there.
The warmth and kindness of the staff is palpable. I would recommend the care home to anyone. It is truly a wonderful home.
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Review from Kieran C (Son of Resident) published on 1 December 2023
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
My father was in Tudordale for over 5 years. My family thought that the care was 100% very good. The staff were excellent. The management and nurses were very good.
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Review from B C (Wife of Resident) published on 30 November 2023
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Overall ExperienceOverall Experience5.0 out of 5
My husband was looked after very well by very caring and professional.
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Review from A M (Daughter of Resident) published on 24 November 2023
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Overall ExperienceOverall Experience4.0 out of 5
My father was in the care home for nearly 5 years. He was very happy there and cared for very well by the staff. They always made time to talk to him and joke with him and were incredibly patient with him.
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Review from Janette S (Daughter of Resident) published on 25 August 2023
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Overall ExperienceOverall Experience5.0 out of 5
Mum has received the best of care and attention from the wonderful staff in Tudordale Care Home, who made her last few years of life more comfortable. Communication was great, keeping our family updated with Mum's daily care, and we built up a great deal of trust and friendships with many of the staff
who cared for her.
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Review from Sharon G (Daughter of Resident) published on 21 March 2023
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Overall ExperienceOverall Experience5.0 out of 5
My dad has been in Tudordale Care Home for some time and I am very satisfied with the home in general. All his needs are being catered for and above everything else, he is happy. He is well cared for - always fed and dressed and he's offered activities and stimulation. The staff are professional, caring
and well-trained to deal with Dad's special needs. I am always kept well informed about any changes in my dad's health/needs. I can relax and be less stressed knowing he is in Tudordale Care Home.
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Review from G A (Daughter of Resident) published on 16 September 2021
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Overall ExperienceOverall Experience4.0 out of 5
My mum moved in two years ago, very confused with delirium on top of Alzheimer's. The staff had the necessary patience and kindness to help her settle in - also gave me great reassurance that she would settle in time. Staff became like extended family. Support over lockdown has been good - facebook
photos etc and phone calls. Mum beams with joy when she sees her favourite carers and we know she is safe and well cared for.
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Review from Heather (Niece of Resident) published on 27 January 2020
Submitted via Website •
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Overall ExperienceOverall Experience4.0 out of 5
The internal decor has recently been updated. However, the garden is in a terrible and unsafe condition, broken seats, broken tables, ponds that patients can easily fall into. This would be a lovely area for patients and visitors but it is an eyesore. It has been discussed with the manager on several
occasions with nothing being done. Patients frequently fall outside. No money could be found to make it useable, yet the manager's office and hall were newly carpeted.
Staff, apart from the manager, are wonderful and care is of a very high standard, despite often being short-staffed.
Reply from Olivia Shields, Marketing Assistant at Tudordale Care Home
Thank you for your feedback. We appreciate you taking the time to share your views. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the Regional Manager for the care home to discuss this further? Thank you again.
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Review from Ann S (Daughter of Resident) published on 22 June 2018
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Overall ExperienceOverall Experience5.0 out of 5
In the three months my Father has been in care in Tudordale I and my Sister have been very happy with the care he has received. On two occasions Dad needed medical care and they were quick to spot the problem and bring in a Doctor. They were also very good at keeping us informed. Dad responds very little
now due to his dementia but they make a lot of effort to stimulate him.
Reply from Ronnie Cavanagh, Marketing at Tudordale Care Home
Thank you, Ann, for your comments about your recent experience at Tudordale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Glad to hear how well looked after your father is at Tudordale Care Home.
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Review from Eleanor A (Daughter of Resident) published on 14 June 2018
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Overall ExperienceOverall Experience4.0 out of 5
Staff are very good with mum if anything goes wrong, like falls or infections. The staff phone and let us know. Last July mum was very ill and all the staff were excellent with mum and family. Problems with clothes from time to time although all mums clothes have name tags stitched on. Members of staff
will try to find missing clothes. At times they do not turn up. Overall Tudordale Care and support are very good.
Reply from Ronnie Cavanagh, Marketing at Tudordale Care Home
Thank you, Eleanor, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Tudordale Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Ian P (Son of Resident) published on 14 June 2018
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Overall ExperienceOverall Experience5.0 out of 5
Mum is well cared for and is happy to be in Tudordale Care Home. The staff are good and caring which is so important to an older person.
Reply from Ronnie Cavanagh, Marketing at Tudordale Care Home
Thank you, Ian, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Tudordale Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Patsy M (Sister of Resident) published on 2 May 2018
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Overall ExperienceOverall Experience5.0 out of 5
On visiting Tudordale Care Home for the first time, as we left my brother in as a resident, it wasn't easy, but the management and staff were so friendly and helpful, we knew this was the right decision. Over the next weeks before his passing on 9th March, I can honestly say the nursing care from all
staff was excellent. I was always made welcome. Many thanks again for all your love, care and compassion he received. Highly recommended.
Reply from Ronnie Cavanagh, Marketing at Tudordale Care Home
Thank you, Patsy, for your comments about your recent experience at Tudordale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Charlis K (Private Carer of Resident) published on 2 May 2018
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Overall ExperienceOverall Experience5.0 out of 5
The user is very well looked after. Staff are all very pleasant. I don't have any cause for complaint.
Reply from Ronnie Cavanagh, Marketing at Tudordale Care Home
Thank you, Charlie, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Tudordale Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Carol S (Wife of Resident) published on 20 April 2018
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Overall ExperienceOverall Experience5.0 out of 5
My husband was admitted to Tudordale Care Home in February. He had dementia and other medical problems, needless to say, both his family and myself were greatly concerned, but we need not have worried. After a few days, he settled in thanks to the love and care shown him by all the staff. His general
care, nursing care, food etc, are second to none. They treated him like "one of their own". I have no hesitation in recommending Tudordale, as a safe, loving and caring place "a shelter from the storm".
Reply from Ronnie Cavanagh, Marketing at Tudordale Care Home
Thank you, Carol, for your kind comments about your recent experience at Tudordale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Ethna D (Sister of Resident) published on 20 April 2018
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Overall ExperienceOverall Experience5.0 out of 5
My brother was kept spotless, was well fed and his clothes were always colour coordinated. The staff are kind, courteous and loving, they treated us and the family with dignity and supplied many much-needed cuppas. I would have no hesitation in recommending Tudordale staff to anyone.
Reply from Ronnie Cavanagh, Marketing at Tudordale Care Home
Thank you, Ethna, for taking the time to share your recent experience at Tudordale Care Home. We are happy to hear it has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again for the lovely feedback and recommendation.
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Review from J W (Daughter of Resident) published on 20 April 2018
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Overall ExperienceOverall Experience5.0 out of 5
My Dad has been a resident in Tudordale for 8 months, and he is very happy there. The staff have got to know my Dad very well, they provide an excellent level of care and opportunities to engage in a variety of activities.
Reply from Ronnie Cavanagh, Marketing at Tudordale Care Home
Thank you for your comments. We really appreciate you taking the time to let us know how we are doing and it is rewarding to hear that your experience at Tudordale Care Home has been so positive. We look forward to seeing you again soon. Have a great day.
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Review from Hazle (Wife of Resident) published on 6 April 2018
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
My husband is a resident in this outstanding home. He is well cared for by dedicated staff to the highest standards.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudordale Care Home
Thank you for your comments about your recent experience at Tudordale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Current Review Score: 9.3 (9.323)
Overview of Review Score
The Review Score of 9.3 (9.323) out of 10 for Tudordale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.845 for Tudordale Care Home is calculated as follows:
(
(72 Excellents x 5)
+
(11 Goods x 4)
+
(1 Satisfactorys x 3)
)
÷ 84 Ratings = 4.845
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.478 Points relating to the number of positive Reviews for Tudordale Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
= 3.7
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 45 registered maximum number of service users is 9. 7 Positive Reviews ÷ 9 = 0.778
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
Frequently Asked Questions about Tudordale Care Home
What types of Care is Tudordale Care Home registered for?
Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Tudordale Care Home provide?
Physiotherapy & Own GP if required are other types of care provided.
How many Rooms does Tudordale Care Home have?
There are 45 Single Rooms.
What are the Facilities & Services at Tudordale Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Tudordale Care Home to the centre of Belfast?
3.0 mile(s) as the crow flies, distance by road may be significantly further.
