Glebe Care Centre

12 Glebe Road, Carnmoney, Newtownabbey BT36 6UW
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7.8 35 Reviews
  • Glebe Care Centre, Newtownabbey
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Care Provided by Glebe Care Centre

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Cristina Chimixis (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Home allows 24/7 open visiting to enable relatives and friends to visit residents as if in their own home.


  • Parking

  • Free, private parking available.


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Glebe Care Centre Reviews (35)

Total of 35, showing 1-20
7.8

Glebe Care Centre has a Review Score of 7.8 (7.823) out of 10, based on 2 reviews in the last 2 years. Over all time Glebe Care Centre has 35 reviews.

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Review from D D (Aunt of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nephew has been in this care home since 2022. The staff are what makes this care home and they deserve high praise. Staff are clearly caring and compassionate towards all their residents and my nephew is always treated with kindness and respect. Staff are always friendly and always make time for
family members regardless of how busy they are. The staff at The Glebe are worth their weight in gold.
With regards to the care home itself it has recently been taken over by St Ann's Unfortunately I have never been given the opportunity to engage with them which is disappointing and I would have welcomed some form of handover from them as the new owners to be informed of any future plans for The Glebe etc.
Issues needing to be addressed by owners -
An OT needs to be appointed urgently. Prices do not reflect accommodation. Modernisation required. No transport /minibus available to residents needs to be addressed. Funding to provide more activities/games and trips etc for residents.

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Review from S F (Sister of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff that work with my brother appear to be compassionate. Any time I call for a visit they appear to be very friendly and can give me feedback on how my brother has been. It is great the staff take the time to take my brother out, I know it's something he has always enjoyed, going out for
a walk with his condition. We are very limited in what activities he can do.

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Review from Jordan P (Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really love this place, I have been all about the country, I used to not be able to walk. The occupational therapist is great, he is an amazing guy who does all sorts for me. My favourite nurse always listens to me.

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Review from Amanda O (Niece of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle's physical health has improved dramatically since moving to this care home. Staff are more attuned to his physical needs and condition and intervene quickly to mitigate the negative impact of the onset of any illness. In addition, my perception would be that his EHWB is also much improved as
staff have taken time to get to know him as a person and to report appropriately ensuring they can meet his needs.

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Review from Mary M (Wife of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management, nurses and care staff (in fact all staff) really demonstrate how care should be given. They are proactive and considerate when dealing with any issues that arise and I am kept informed and consulted when necessary. I have no hesitation in recommending this care facility. It has a lovely
family atmosphere.

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Review from G P (Father of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great, the services are superb and my son enjoys the experience.

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Review from Louise M (Mother of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has improved immensely since moving care homes, happy with staff and he seems very happy for only being 23 years old.

Reply from Christina McGuigan, Home Manager at Glebe Care Centre

Thanks for the feedback, Louise. It is our pleasure to have him here.


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Review from Ellen H (Sister of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister and I are very happy with our brother's care. He has been in Glebe Care Centre since March 2020. All the staff are caring and helpful and seem to know our brother well. He has days where he is anxious and they are able to calm him on most occasions.

Reply from Christina McGuigan, Home Manager at Glebe Care Centre

Thank you for the feedback, Ellen. We are glad you are happy with your brother's care.


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Review from C E (Sister of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very enjoyable gathering with other relatives. Able to air my opinions.

Reply from Christina McGuigan, Home Manager at Glebe Care Centre

Thank you for the feedback. We are glad you are happy with your brother's care.


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Review from Kevin M (Resident) assisted by family/friend published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Got to knock. The food is good. Enjoy activities.

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Review from Seamus O (Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good in here.

Reply from Christina McGuigan, Home Manager at Glebe Care Centre

Thank you for taking the time to give us a review. We are glad you are happy with the service you receive.


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Review from Rosemary M (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Glebe Care Centre for almost a year. He is brain damaged as the result of a fall and needs constant attention, as his behaviour can be erratic. The care staff have always kept me updated with his condition. They always show great patience with him, and genuinely care about trying
to help him with his condition and making his life as good, and comfortable, as they can. I know he is in the best hands and I am very grateful for this.

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Review from G M (Sister of Resident) published on 4 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is well cared for in Glebe. The staff are excellent and very attentive to all his needs and requirements. He gets on well with staff and they always act in his best interests. The staff have been amazing during lockdown and being able to visit within current restrictions has meant a lot to
my brother and his siblings.

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Review from Mark L (Son of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff provide my dad with a caring home to live in.
We, as a family, can't thank the staff and management enough. They are amazing.

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Review from W A (Wife of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find everyone very friendly. Would prefer if rooms were bigger with an ensuite. With my husband confined to bed, he does not use all facilities due to his mobility, which is very concerning.

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Review from David M (Son of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are more than helpful; they make him as comfortable as possible. My father seems to have settled in well. Any issues are immediately reported to me or my sister. Unfortunately, my father is prone to falling, but when he does, he is handled with the utmost care.

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Review from G C (Niece of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has been a resident in this facility for over a year. Sadly due to brain injury and mental health issues, he presents his carers with very challenging and unpredictable behaviour. Generally, they treat him in a caring, dignified and kind way, my uncle enjoys the activities and is very content
in his new home.

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Review from Edwin M (Father of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally been very happy with care/support by remarkably patient and attentive staff. My son is clearly very settled in this loving/caring environment and improves his own social skills with loads of encouragement to do so. Been visiting in 'post lockdown' period and delighted to do so with strict
social distancing/masks and timing/supervision present. Well done.

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Review from Alan K (Son of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister and myself are overall happy with my mother's care but were concerned when on March 11th 2020 we received a phone call to say my mother had fallen out of bed overnight and was in hospital. This was a concern as I signed a consent form in November 2019 for bed rails to be fitted and this was
not done.
Very unhappy about the owners of the home not providing any communication devices during lockdown.

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Review from S H (Son-in-law of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law is well cared for in the Glebe. She gets on very well with the staff/carers, and they always act in her best interest. Good social activities help her to feel at home.

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Current Review Score: 7.8 (7.823)

Overview of Review Score

The Review Score of 7.8 (7.823) out of 10 for Glebe Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.375 for Glebe Care Centre is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 24 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.448 Points relating to the number of positive Reviews for Glebe Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 2 Positive Reviews ÷ 6.2 = 0.323

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Glebe Care Centre

What types of Care is Glebe Care Centre registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glebe Care Centre provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Glebe Care Centre have?

There are 31 Single Rooms.

What are the Facilities & Services at Glebe Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Glebe Care Centre to the centre of Newtownabbey?

1.5 mile(s) as the crow flies, distance by road may be significantly further.