Glebe Care Centre

12 Glebe Road, Carnmoney, Newtownabbey BT36 6UW
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7.8 35 Reviews
  • Glebe Care Centre, Newtownabbey
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Care Provided by Glebe Care Centre

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Cristina Chimixis (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Home allows 24/7 open visiting to enable relatives and friends to visit residents as if in their own home.


  • Parking

  • Free, private parking available.


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Glebe Care Centre Reviews (35)

Total of 35, showing 21-35
7.8

Glebe Care Centre has a Review Score of 7.8 (7.823) out of 10, based on 2 reviews in the last 2 years. Over all time Glebe Care Centre has 35 reviews.

Overall Experience

  • 17
  • 16
  • 2
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Date Published

35
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33

Review from M M (Sister of Resident) published on 9 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always friendly and my brother always appears happy when I visit. As it may only be once or twice a week I can visit, I am unable to highlight many of the activities. One male staff member is very entertaining and a great assistance/asset to the home. Nurses and care assistants very good.

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Review from J D (Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home sweet home.

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Review from J L (Wife of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been at the Glebe care centre since August 2019. I have no issues and the staff look after him well.

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Review from O L (Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great experience with plenty of friendly staff who care for me.

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Review from Marie A (Daughter of Resident) published on 17 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is staying in glebe home and she has been well looked after by all the staff. The food that is made for them is really good and something different every day. It is like being in their own wee place. I have got to know a lot of the wee women and men in it and have had some laughs
I would
like to thank all the staff of Glebe Care Centre a big thank you for all your help with my mum

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Review from Edwin M (Son of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Continued excellent care and attention to resident's needs in care. Therapy dog, Rocco, has been a superb addition to the team at Glebe and the resident just loves dogs and children all his life so he has increasingly interacted with staff and become more confident. Delighted that he is so well looked
after in a very caring environment.

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Review from Margaret B (Wife of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the care is good. I am happy with the staff. The improvement in my husband's condition compared to when he came in is really good. He has been in Glebe for about 2 years, the staff are great at getting him to eat and drink when he is needing a hand.

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Review from Jane H (Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy enough in the home. The home does do their best for me.

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Review from A J (Granddaughter of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The residents generally seem happy enough and well looked after. Generally, my Granny has been happy in the home.

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Review from Paul M (Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is good, rooms are a good size, food is good.

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Review from Colin G (Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a young man with M/S, I know the home does do their best for me.

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Review from Nuala O (Daughter of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the entire service.

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Review from Heather S (Daughter of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care home, facilities and staff very attentive to my father's needs. I have no complaints to make regrading the staff- apart from maybe not enough at times and that is not the problem with them but rather with the overall running of a care home and restraints with either recruitment or money.
I should also point out the manager is also very attentive and approachable with any worries or concerns we have.

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Review from Brian B (Grandson of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that the care is very good and my grandmother is happy with the level of care that she is receiving. The staff are all very pleasant and treat my grandmother with respect and dignity. Overall I am pleased with the level of care that she receives.

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Review from Zella B (Daughter of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a person who visits the home on a regular basis has always found present and friendly staff, who are always there to answer any questions that I have. My mother is always in good form and her need has always been attended to. She is well looked after by the staff. Glebe has a very good staff and
very caring.

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Current Review Score: 7.8 (7.823)

Overview of Review Score

The Review Score of 7.8 (7.823) out of 10 for Glebe Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.375 for Glebe Care Centre is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 24 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.448 Points relating to the number of positive Reviews for Glebe Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 2 Positive Reviews ÷ 6.2 = 0.323

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Awards / Recognitions (2)

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