Greerville Manor Care Home

192 Newtownbreda Road, Newtownbreda, Belfast BT8 6QB
Submit a Review
9.0 14 Reviews
  • Greerville Manor Care Home, Belfast
Greerville Manor is located in Belfast's Newtownbreda and is convenient for shops, amenities, public transport and the M1 motorway link. Forestside Shopping Centre is less than two miles away.

This purpose built care home provides accommodation in single occupancy rooms.

Greerville Manor features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can
socialise at meal times are also available. Traditional home cooking using fresh produce is served and residents may select from the daily choices available. Special diets can be catered for.

The home can arrange for complementary therapies for residents. Regular visits are made by a qualified chiropodist and hair stylist.

A good range of activities are also offered.

Show Greerville Manor Care Home on the Map

Care Provided by Greerville Manor Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 60 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Substance Misuse
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Joy Cristobal (Acting Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Greerville Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care £905 – £957
  • (these prices are only a guideline, please contact Greerville Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Greerville Manor Care Home Reviews (14)

9.0

Greerville Manor Care Home has a Review Score of 9.0 (9.045) out of 10, based on 7 reviews in the last 2 years. Over all time Greerville Manor Care Home has 14 reviews.

Overall Experience

  • 9
  • 5
  • 0
  • 0
  • 0

Date Published

14
1
2
7
7

Review from Danny C (Regular Volunteer) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is an extremely welcoming environment for the all the residents and the staff who work there are all so professional and committed to making the resident's stays as pleasant as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N M (Son of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Greerville staff are welcoming and know the family by name. They are always never too busy to listen and cater for the needs of the residents they care for. I have observed the affection they have towards the residents and would spend necessary time with them when required.
The home is clean, the rooms
are neutral in colour and apart from a fresh coat of paint are in excellent condition. There is a laundry service available and clothes are always washed and dried. Additional services are provided for grooming, eye tests are also carried out. There are several lounge areas where everyone can watch TV and a dining room. Activities are also organised and medications are stored in a secure place. I am happy that family members are looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen M (Wife of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Greerville is a very friendly home. All the staff are kind and nothing seems too much trouble to them. You feel you can approach them to discuss aspects of patient care. Every part of the home is clean and tidy and entertainment is provided on a regular basis. The food is varied and nutritious. Am happy
with care provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P M (Stepson of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in respite a number of times before we decided as a family we would no longer meet his needs. I was so grateful to Greerville staff for their reassurance and support. My dad has been here for approximately 4 years, during COVID and throughout it all the staff have been amazing in ensuring
the highest levels of care and I know if it had not been for them, we would not have had him with us as long. Greerville has the most skilled, lovely, holistically conscious team I gave ever come into contact with and I will be forever indebted to them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patrick Q (Brother of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Greerville Manor do an excellent job with all of the patients. They are very helpful and do their very best at all times. They are friendly and polite with all visitors who come to see their loved ones. The staff look after everyone extremely well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline K (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law passed away on 20 December 2023. She was a resident in Greerville Manor Care Home for just under 3 years. The care she received from all the staff was exceptional, in particular I would like to thank two specific staff members for their care, but do not wish to exclude any of the team
from the office managers to the domestic staff who played a vital role in ensuring her comfort. My thanks to them all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter K (Brother of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has occupied a bed in Greerville Manor Care Home for more than five years. Recently (December 22nd), he was diagnosed with terminal cancer. Throughout his time with Greerville, he has had care and attention to a very high standard and it is of great comfort to his family knowing that his
final days will be spent getting this continued care. All the staff work extremely hard to maintain high standards for all residents who all have individual complex needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff go above and beyond their call of duty to provide an excellent service of care for all residents. They accommodate all needs and requirements in their hands-on approach to residential care. You could not hand-pick a better group of staff providing an essential service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As an only child with two parents in their 90's, it would be extremely difficult for me to give them both the care they needed and deserve. My mother has been in Greerville Manor for just over two years now, I cannot thank the staff enough for the care she is given - it is excellent. From the manager
to the cleaning staff, everyone is marvellous - thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roisin K (Sister of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Anytime I have visited over the last 12 months, I have found the staff very approachable and friendly. The care that my brother is given is excellent.

Reply from Jasmine Bracken, Marketing Administrator at Greerville Manor Care Home

Thank you, Roisin, for letting us know how we are doing at Greerville Manor Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Aileen J (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in Greerville Manor have been wonderful in looking after my father for the last few years.
They have cared for dad with consideration, respect and when it came time for dad to leave this life they were 100% committed to him and treated dad as if he was one of their family which was wonderful
for me as I am an only child.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Greerville Manor Care Home

Thank you, Aileen, for your comments about your recent experience at Greerville Manor Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We really appreciate your praise and kind comments about our team and we're happy you found our staff to be so supportive during your experience here. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William A (Son of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be very friendly and helpful. My mother is always clean, warm and well fed.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Greerville Manor Care Home

Thank you, William, for sharing your experience of Greerville Manor Care Home. We are happy to hear that it has been positive and that you have been so pleased with the quality of our care. We look forward to seeing you again soon. Take care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deidre M (Daughter of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at the home, nurses, carers, housekeepers etc all do an excellent job, all very pleasant and helpful in every way. They are very good and attentive to my father.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Greerville Manor Care Home

Thank you, Deidre, for your comments about your recent experience at Greerville Manor Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet P (Wife of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident of this care/nursing home and was looked after by excellent staff. Medically, the nurses gave him regular checks and kept me informed at all times. The care workers treated him with the dignity he deserved in every aspect of his life, especially when he came to the last stages
of dementia. They also helped me and my family when he became ill near the end of his life. They have compassion and I was grateful for all their kindness when he died it made it a little easier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.0 (9.045)

Overview of Review Score

The Review Score of 9.0 (9.045) out of 10 for Greerville Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Greerville Manor Care Home is calculated as follows: ( (65 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.283 Points relating to the number of positive Reviews for Greerville Manor Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Greerville Manor Care Home

What types of Care is Greerville Manor Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greerville Manor Care Home provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Greerville Manor Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Greerville Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Greerville Manor Care Home to the centre of Belfast?

2.5 mile(s) as the crow flies, distance by road may be significantly further.