We have always found the staff professional, knowledgeable, approachable and very caring
Rodney C (Son of Resident)
I am very happy with the care he is receiving. There is a high standard of cleanliness
Heather L (Daughter of Resident)
It is reassuring to know that our mother is in a safe and secure environment.
Bill W (Son of Resident)
Kintullagh House has a Review Score of 8.3 (8.305) out of 10, based on 8 reviews in the last 2 years. Over all time Kintullagh House has 25 reviews.
Review from Linda C (Daughter of Resident) published on 29 November 2017
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Value for Money
Review from M W (Son of Resident) published on 14 June 2017
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Ethna Q (Resident) published on 30 November 2016
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Value for Money
Review from Roisin C (Daughter of Resident) published on 5 February 2016
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from Mary J (Sister of Resident) published on 13 October 2015
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Safety / Security
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Value for Money
The Review Score of 8.3 (8.305) out of 10 for Kintullagh House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.213 for Kintullagh House is calculated as follows: ( (69 Excellents x 5) + (4 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (12 Very Poors x 1) ) ÷ 94 Ratings = 4.213
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.092 Points relating to the number of positive Reviews for Kintullagh House is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 6 Positive Reviews ÷ 12.2 = 0.492
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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Job Title: Registered Nurse Home Manager
Joined: 2024
Welcome to Kintullagh House Nursing Home, I am Bronach Campbell. As a Registered Nurse Manager, I believe in ‘choice’ being central to good nursing care. I am currently completing my Master's Degree in Nursing Science and am keen to link some of the most recent best practice initiatives to the care provided at Kintullagh House. My team and I are committed to delivering truly person-centred care to our residents in a safe, stimulating, homely environment. Our home is purpose-built and provides our residents with the facilities to relax in the comfort of their rooms or to take part in well-being activities or social events in our lounge. I look forward to welcoming you to your new home.