Railway Lodge Care Home

299 Kingsway, Dunmurry, Belfast BT17 9EP
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8.1 3 Reviews
  • Railway Lodge Care Home, Belfast
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Care Provided by Railway Lodge Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 80 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Bijini John (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (77)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Railway Lodge Care Home Reviews (3)

8.1

Railway Lodge Care Home has a Review Score of 8.1 (8.063) out of 10, based on 1 reviews in the last 2 years. Over all time Railway Lodge Care Home has 3 reviews.

Overall Experience

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Date Published

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Review from S C (Niece of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing to express my heartfelt appreciation for the outstanding care my grandmother received at Railway Lodge. The staff were absolutely brilliant, providing attentive, compassionate, and professional care at all times. Always welcomed our family with a smile on their faces. The home has a very
positive atmosphere, where everyone- from the caregivers to the management team- exudes warmth and friendliness. My grandmother always felt valued and well-cared for, and it gave our family immense peace of mind knowing she was in such good hands. The dedication and kindness of the staff made a significant difference in her quality of life, and we are truly grateful for their exceptional service. Nurses always contacted us if there were any changes to Nanny. I highly recommend Railway Lodge Care Home to anyone seeking a caring and supportive environment for their loved ones.

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Review from Kate (Daughter of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A few months ago my Mother sadly passed away at Railway Lodge, having had dementia and increasing physical frailty for some time. Although it was a very difficult situation with COVID restrictions, the staff worked very hard to support us as a family with very regular contact and provided superb end
of life care to my Mother. I can not commend the Care Home staff highly enough for their professional care, support and attention throughout and would not hesitate to recommend the Home to other families in similar circumstances.

Reply from Karen Fleming, HR Manager at Railway Lodge Care Home

Thank you for taking the time to review us. We are delighted that you had a positive experience with Railway Lodge.


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Review from Gillian A (Daughter of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At the beginning of 2016 there had just been a poor review of Kingsway that was covered in the media and was very upsetting. I had always believed and observed my mother to be well cared for there since she arrived in 2012. Since the new manager arrived in January care has got even better. My mum is
putting on quite a lot of weight and is always very happy. My mum is always well groomed and loves her food. I have noticed that the staff are taking excellent care to prevent skin tears and pressure points. I am very happy with Kingsway.

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Current Review Score: 8.1 (8.063)

Overview of Review Score

The Review Score of 8.1 (8.063) out of 10 for Railway Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Railway Lodge Care Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.063 Points relating to the number of positive Reviews for Railway Lodge Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 1 Positive Reviews ÷ 16 = 0.063

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Railway Lodge Care Home

What types of Care is Railway Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Railway Lodge Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Railway Lodge Care Home have?

There are 77 Single Rooms.

What are the Facilities & Services at Railway Lodge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Railway Lodge Care Home to the centre of Belfast?

4.3 mile(s) as the crow flies, distance by road may be significantly further.