Lansdowne Care Home is located in an attractive residential area of North Belfast and is close to shops, amenities, public transport and the M2 motorway link.
This purpose built care home provides accommodation in single occupancy rooms, most of which have private toilet facilities. Some rooms are suitable for sharing.
Lansdowne features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal times are also available. Traditional home cooking using fresh produce is served and residents may select from the daily choices available. Special diets can be catered for.
Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. The home can also arrange for complementary therapies for residents.
A variety of activities are provided for residents by the home.
Lansdowne Care Home has a Review Score of 8.3 (8.306) out of 10, based on 3 reviews in the last 2 years. Over all time Lansdowne Care Home has 21 reviews.
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18
Reviewer Connection to Lansdowne Care Home
8
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15
5
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21
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18
Review from Steven D (Respite Resident) published on 17 March 2025
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
Overall excellent experience. All the staff & management was very supportive. Received excellent care throughout the stay.
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Review from S K (Niece of Resident) published on 1 October 2024
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
Lansdowne is a fantastic home. They go above and beyond for each resident. Every single staff member is pleasant, kind, caring and trustworthy. The care they give to my uncle is truly amazing. We had a lot of worries after needing to place him in a home and all those worries disappeared within a week
of him living there. They treat each and every resident special. The activities are second to none. We have really noticed a difference in my uncle since being here. He is back to his happy-go-lucky self and it's all thanks to the care he receives at Lansdowne. I can't thank them enough.
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Review from Ann M (Daughter of Resident) published on 22 August 2023
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
Mum went into Lansdowne Care Home when we could not access the palliative care package that best met her needs in the community. We were impressed by the facilities and the standard of the environment in the home. We had good lines of communication with the management team who were open to the family
spending as much time as we wanted to with Mum in her final days. We found all the support team were caring and compassionate. They went above and beyond everyday duties to make sure she was comfortable and dietary requests were meet with an unlimited supply of ice cream! Everyone within the team treated mum with dignity and respect. We as a family appreciated their support to us, as a family we will be forever grateful to all the staff for the care and compassion they showed to Mum. It would be unfair to mention individual staff be we trust that all those working on the first floor will know who they are!
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Review from A M (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
Very pleased with overall service provided to my mum during a short spell in rehab. We have had experience of other Four Seasons care homes and this in our opinion has been best. All levels of staff were attentive to her needs and I found my interactions with nursing staff very informative.
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Review from Margaret A (Resident) published on 20 May 2021
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
From when I arrived, the staff treated me with dignity and respect. The carers, domestic staff, nurse, physios and occupational therapists are very professional. The care has been good and everybody is very friendly. I even enjoyed MOther's Day and the Easter party. Thank you to one and all. Lansdowne
Care Home is very homely.
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Review from Robert W (Brother of Resident) published on 11 November 2020
Submitted via Website •
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Overall ExperienceOverall Experience4.0 out of 5
Our brother was in Lansdowne Care Home for over 5 years. He was treated with exceptional tolerance, dignity and respect.
The staff were very compassionate to our family, especially during his last weeks.
We would recommend Lansdowne Care Home without hesitation.
Reply from Olivia Shields, Marketing Assistant at Lansdowne Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Lansdowne Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything more we can do, please do not hesitate to reach out.
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Review from R C (Resident) published on 15 May 2020
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
Since my arrival at Lansdowne, I have been treated with courtesy, dignity and honesty. All the staff are a credit to the managers, trust this includes cleaner, carers, nurses, physios and occupational therapists. Under the pressures that are today with the coronavirus, the staff have been marvellous
in carrying undeterred to their work. I wish all the staff health and gratitude during these trying times.
Reply from Olivia Shields, Marketing Assistant at Lansdowne Care Home
Thank you; we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Lansdowne Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised. Have a wonderful day.
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Review from Nikki C (Granddaughter of Resident) published on 20 December 2018
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
The staff at Lansdowne Care Home have been fantastic getting my nanny up onto her feet. When she first went she was non-weight bearing and now she is able to walk again thanks to the amazing staff. The different activities they are brilliant to break up the day for the residents.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you, Nikki, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Lansdowne Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Anthony D (Resident) published on 9 November 2018
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
Very well looked after from time I arrived. All the staff were very helpful over and beyond.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you, Anthony, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Joseph M (Relative of Resident) published on 24 August 2018
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
The staff in this establishment were nothing but professional. The care staff went out of their way to make my relative feel that she was welcome.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you, Joseph, for letting us know how we are doing at Lansdowne Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Deborah M (Daughter of Resident) published on 20 August 2018
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
Our father has been in this care home for four weeks - during this time he has been looked after very well - the stay here has really helped him in his recovery. The staff have been excellent, both the nurses and care workers. I would recommend this care home 'Landsdowne Intermediate Care Home' to anyone
- we are so grateful.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you, Deborah, for letting us know how we are doing at Lansdowne Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Wilma M (Niece of Resident) published on 20 August 2018
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Overall ExperienceOverall Experience5.0 out of 5
Found the staff very welcoming and always willing to help.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you, Wilma, for your wonderful feedback about Lansdowne Care Home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review from Kathleen M (Sister of Resident) published on 17 August 2018
Submitted via Postal Card •
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Overall ExperienceOverall Experience4.0 out of 5
Our family's experience of our sister's time in this care home was very positive. The home itself is bright and clean. The staff always attentive, helpful and friendly. The all-round care she received whilst there was excellent!
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you, Kathleen, for your feedback and for taking the time to share your experience at Lansdowne Care Home. We are so sorry to hear about your sister but pleased you felt your sister received great care and hope that her time at Lansdowne did see some friendships flourish, especially with the care team.
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Review from R Q (Son of Resident) published on 16 August 2018
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Overall ExperienceOverall Experience4.0 out of 5
Clean environment, staff friendly and caring.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you for sharing your recent experience at Lansdowne Care Home. We are pleased that it has been so positive and look forward to seeing you again soon.
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Review from Patricia M (Daughter of Resident) published on 21 June 2018
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Overall ExperienceOverall Experience2.0 out of 5
When mum arrived, her bed sheet was urine stained. The nurse did not introduce herself to either my mum or me and was more interested in getting meds and continuing on with her rounds. Some staff friendly and helpful, but few and far between. Every meal and cuppa served cold, despite requests on a daily
basis for it to be warm. Always seemed to be a shortage of staff. Mum left to her own devices most of the time, except at meal times in her room. Staff did not seem to be aware when mum having problem eg. blood in urine, bad reaction to antibiotics, had to be pointed out to them. Mum said they were rough moving her in bed for washing and treating of bedsore. There was a party one of the days whilst mum was there and she knew nothing about it. Staff didn't even realise she wasn't at it.
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Review from M W (Resident) published on 15 May 2018
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Overall ExperienceOverall Experience5.0 out of 5
My experience in Lansdowne Care Home is 110%. Each and every one of the staff are exemplary. Their helpfulness, to my every need, is the best.
From the cleaning staff, the laundry, the nursing assistants, nursing staff, sisters in charge have exceeded my expectations.
I would recommend this care home
for anyone who is searching for somewhere to give their loved ones a second home, either for a short time or longer.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you for the wonderful feedback. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Lansdowne Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised. Thanks again for the recommendation.
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Review from Beryl C (Resident) published on 20 April 2018
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Overall ExperienceOverall Experience5.0 out of 5
My experience has been a very good one. I have been comfortable and well looked after except that I have not been comfortable in bed but everything has been done to help me to be comfortable.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you, Beryl, for sharing your experience of Lansdowne Care Home. We are happy to hear it has been so positive! Have a wonderful day.
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Review from Julie C (Daughter of Resident) published on 20 April 2018
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Overall ExperienceOverall Experience5.0 out of 5
My mother has received excellent care from very kind staff who have gone out of their way to provide a caring and considerate environment and who have looked after all her needs.
Reply from Ronnie Cavanagh, Marketing at Lansdowne Care Home
Thank you, Julie, for your comments about your recent experience at Lansdowne Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from H H (Daughter of Resident) published on 11 December 2017
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Overall ExperienceOverall Experience4.0 out of 5
My mum is well looked after. I am notified right away if there are any problems. The staff show their concern for me as well. Everyone is friendly and helpful.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Lansdowne Care Home
Thank you for sharing your recent experience of Lansdowne Care Home. We are really happy to hear that it has been so positive. Your mums care is our number one priority and we're pleased that you found our staff to be so supportive during your experience here. If there is anything more we can do please let us know. Have a wonderful day.
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Review from Roisin T (Daughter of Resident) published on 28 November 2017
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Overall ExperienceOverall Experience5.0 out of 5
My dad was at the care home for a 6-week trial. I feel that the Lansdowne Care Home is a place where my dad receives high-quality care in safety and comfort with a welcoming atmosphere.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Lansdowne Care Home
Thank you, Roisin, for your comments about your recent experience at Lansdowne Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Current Review Score: 8.3 (8.306)
Overview of Review Score
The Review Score of 8.3 (8.306) out of 10 for Lansdowne Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.882 for Lansdowne Care Home is calculated as follows:
(
(30 Excellents x 5)
+
(4 Goods x 4)
)
÷ 34 Ratings = 4.882
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.424 Points relating to the number of positive Reviews for Lansdowne Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
= 3.25
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 86 registered maximum number of service users is 17.2. 3 Positive Reviews ÷ 17.2 = 0.174
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
Frequently Asked Questions about Lansdowne Care Home
What types of Care is Lansdowne Care Home registered for?
Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Lansdowne Care Home provide?
Palliative Care, Physiotherapy & Own GP if required are other types of care provided.
How many Rooms does Lansdowne Care Home have?
There are 32 Single Rooms and 27 Couples/Companion Rooms.
What are the Facilities & Services at Lansdowne Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.
How far is Lansdowne Care Home to the centre of Belfast?
2.9 mile(s) as the crow flies, distance by road may be significantly further.
