Lansdowne Care Home is located in an attractive residential area of North Belfast and is close to shops, amenities, public transport and the M2 motorway link.
This purpose built care home provides accommodation in single occupancy rooms, most of which have private toilet facilities. Some rooms are suitable for sharing.
Lansdowne features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal times are also available. Traditional home cooking using fresh produce is served and residents may select from the daily choices available. Special diets can be catered for.
Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. The home can also arrange for complementary therapies for residents.
A variety of activities are provided for residents by the home.
Lansdowne Care Home has a Review Score of 8.3 (8.306) out of 10, based on 3 reviews in the last 2 years. Over all time Lansdowne Care Home has 21 reviews.
Overall Experience
15
5
0
1
0
Date Published
21
2
2
3
18
Reviewer Connection to Lansdowne Care Home
8
5
2
1
1
1
1
1
1
Overall Experience
15
5
0
1
0
Date Published
21
2
2
3
18
Review from Joyce S (Daughter of Resident) published on 13 June 2016
Submitted via Postal Card •
Report
Overall ExperienceOverall Experience4.0 out of 5
My mother is kept clean and her room is clean but satisfactory in colour BLAND. I take my mothers washing home as she was getting some one else's and stuff was going missing. I find the home very clean but sometimes I see the care assistants doing hoovering and helping out in the kitchen with duties.
Some of the care assistants are lovely and kind as are some of the nurses, I mean some are more caring than others. My mum says the male staff are more gentle and treat her with respect. The food she gets enough and if she wants fruit etc, apple banana they would get her one. One time she had not been showered for a month, it's better now. Face cloths go missing. The activities practically nil, more thought should put into this.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Current Review Score: 8.3 (8.306)
Overview of Review Score
The Review Score of 8.3 (8.306) out of 10 for Lansdowne Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.882 for Lansdowne Care Home is calculated as follows:
(
(30 Excellents x 5)
+
(4 Goods x 4)
)
÷ 34 Ratings = 4.882
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.424 Points relating to the number of positive Reviews for Lansdowne Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
= 3.25
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 86 registered maximum number of service users is 17.2. 3 Positive Reviews ÷ 17.2 = 0.174
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
