Larne Care Centre

46/48 Coastguard Road, Larne BT40 1AU
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5.8 4 Reviews
  • Larne Care Centre, Larne

Care Provided by Larne Care Centre

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 87 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Martin (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (87)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
5.8

Larne Care Centre has a Review Score of 5.8 (5.815) out of 10, based on 3 reviews in the last 2 years. Over all time Larne Care Centre has 4 reviews.

Overall Experience

  • 2
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Date Published

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1
Overall Experience  Overall Experience 1.0 out of 5

My granny has dementia and fell, she was put in this care home for some rehabilitation and to heal. The care was abysmal, we encountered staff eating the food from residents plates before giving it to them, they sent my granny in an ambulance without knowing where she was going and we had to drive around
hospitals to find her, they would undress and dress her in the day room in front of people, the room she was in barely felt habitable and when we moved her from their care they didn't record it properly and phoned us a day later saying that she was ready to be moved to the new home, she had already been out of their care for at least 12 hours and so this was a blatant lie and showed they had went at least 12 hours without checking on her well being or even seeing her. I would say that the service she recieved here could not be considered "care" as the home had no idea of her whereabouts at least twice and they also lied about this. I would not want anyone else to go through this.

Reply from Operations Manager, Operations Manager at Larne Care Centre

Very sorry this has happened. We are carrying out our own internal investigations.


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Overall Experience  Overall Experience 1.0 out of 5

My mother stayed here to recouperate and heal after a stay in hospital, this placement was offered by social services. My mum was not cared for as she should have been, her hygiene was neglected, we witnessed a member of staff eat food from her plate before giving it to her and she suffered a fall and
was not taken to hospital even though she was on blood thinners.
I witnessed my mum become very quiet and lose confidence in herself and as soon as we could we removed her to another care home. I will never forgive myself for allowing her to be placed here.

Reply from Operations Manager, Operations Manager at Larne Care Centre

Very sorry this has happened. We are carrying out our own internal investigations.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful care from dedicated and professional staff. Nothing was too much trouble. They looked after my brother who was there for two weeks respite care and I cannot sing their praises highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

The staff look after my mother very well. They try to keep her occupied and interactive to the best of their ability. They always immediately inform me of any issues. My mother's room is always clean and tidy.

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Current Review Score: 5.8 (5.815)

Overview of Review Score

The Review Score of 5.8 (5.815) out of 10 for Larne Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.758 for Larne Care Centre is calculated as follows: ( (12 Excellents x 5) + (4 Satisfactorys x 3) + (2 Poors x 2) + (15 Very Poors x 1) ) ÷ 33 Ratings = 2.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.057 Points relating to the number of positive Reviews for Larne Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4. 1 Positive Reviews ÷ 17.4 = 0.057

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Larne Care Centre

What types of Care is Larne Care Centre registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Larne Care Centre provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Larne Care Centre have?

There are 87 Single Rooms.

What are the Facilities & Services at Larne Care Centre?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Larne Care Centre to the centre of Larne?

0.8 mile(s) as the crow flies, distance by road may be significantly further.