Lisburn Care Home

119a Hillsborough Road, Lisburn BT28 1JX
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Top 20 carehome certificate
9.8 24 Reviews
  • Lisburn Care Home, Lisburn
Lisburn Care Home is located on the main Hillsborough Road and is convenient for shops, amenities, public transport and the M1 motorway link. The City Centre is within easy reach.

This purpose built care home provides accommodation in single occupancy rooms.

Lisburn provides residents with TV lounges and a quiet sitting room for relaxation. The dining room, where residents can socialise with others at meal times, is also available. Traditional home cooking using fresh produce is served and residents can select from the varied menus available daily. Special diets can be catered for.

The home receives regular visits from an experienced hair stylist and qualified chiropodist.

A variety of activities are provided by the home for residents enjoyment.

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Care Provided by Lisburn Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ana Maria Roman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Lisburn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £905 – £955
    • RESPITE Self-Funded Nursing Care £905 – £955
  • (these prices are only a guideline, please contact Lisburn Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Lisburn Care Home Reviews (24)

Total of 24, showing 1-20
9.8

Lisburn Care Home has a Review Score of 9.8 (9.786) out of 10, based on 13 reviews in the last 2 years. Over all time Lisburn Care Home has 24 reviews.

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Review from Samuel B (Husband of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent her last 11 months in this home and the care she received from all the staff proved excellent. Her regular visitors were made very welcome as they helped feed her yoghurts and jellies in the room she considered home. She was able to take part in the activities with some assistance from
the lady supervising. Any problems with her care were reported promptly and dealt with quickly as her health declined. Many thanks to all involved.

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Review from Kathleen S (Wife of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No problems at all, first-class care.

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Review from Ali H (Daughter-in-law of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lisburn Care Home has been providing care for my mother-in-law for 9 years and during this time she has been cared for and loved by so many staff. They always accommodate us with visits and keep us updated on her health when required. As a family, we are very grateful that the person we all love very
much is in such a loving care home.

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Review from Robert Y (Brother of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Lisburn Care Home for the past five years. She has been well cared for in every way possible. The staff are very attentive and very friendly. It is always a pleasure to visit this home, myself and my family are very happy with the attention my Sister is getting and I am always
informed if the slightest thing goes wrong. Thanks to the manager and all the staff for their friendship with me over the years.

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Review from Esther H (Daughter of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management, office staff and the care staff are all very pleasant, approachable and caring. They create a really good atmosphere in the care home and I am kept informed when needed regarding my mum. They are all excellent, lovely people.

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Review from T B (Respite Resident) assisted by family/friend published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the accommodation. The care and attention shown to patients in this care home have been beyond our expectations. The nursing staff are very friendly and helpful. They really do a good job.

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Review from S F (Respite Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care of putting and getting you up in the morning is excellent. The washing and dressing of you in the morning is also very good. The service and food are very good and always warm. I would say that 90% of the care workers and 10% need more training. The actual nursing staff are actually excellent,
helpful and polite. I would definitely recommend it for its happy atmosphere, good food and excellent care and attendance.

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Review from Valerie U (Daughter of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a bad fall at her own home, my mother has spent the last five months in this wonderful rehabilitation centre from which she was recently able to return home.
The care she received was of an exceptionally high standard (as a former Home Manager myself) on our initial entrance my husband and I
noted the atmosphere was peaceful and calm. A reassuring beginning.
The high standards of the home were evident in all aspects, i.e. the caring and considerate staff, the food, the decor of the home and rooms, and the interaction between both staff and residents.
Nothing was too much trouble. Every need was met with care and consideration thanks to the Home Manager and her dedicated team.
Thank you from a very grateful Mum, Daughter and Son-in-Law.

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Review from Karen G (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very well cared for at Lisburn Care Home. The staff are so nice and friendly to Mum and myself. Mum's room was bright, warm and clean. We were able to personalise her room with her own wee things, pictures, lamps, etc.
Mum was very comfortable, well fed with good dinners and refreshments
several times daily. I could not fault Mum's nursing care and thank all the staff for all they have done for Mum.

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Review from Elizabeth M (Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When leaving hospital I was worried and anxious about going to a care facility, having never in my entire working life as a carer in different aspects of community care, where I was required to both work and address the usual requests of me in attendance of patients connected to all my different jobs
at several facilities throughout my working life. I discovered I had no reservations whatsoever when coming to Lisburn Care Home. The management and staff were kind, caring and exacting and always quickly available to facilitate in every possible way to ensure that the patients were a friend and constantly at hand to ensure also that every aspect of their questions, anxieties and needs were met and to reassure the patients of their support and help provide in everything that's needed to be discussed and resolved.

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Review from Ellen R (Respite Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in Lisburn Care Home for the last 5 months and have found the staff more than helpful. I lost my husband recently and they have helped me through some rough days, letting me talk of him and comforting me. The staff are very friendly and the food is delicious and caters for your need.

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Review from J M (Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my arrival, I was pleased to note the care home was so fresh and clean. I received a lovely welcome from the staff on duty. My meals were nourishing and well-presented. The nursing staff were very pleasant and approachable, very quick to arrange medical help when needed.

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Review from David M (Son of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is 91 years old was in Lisburn Care Home for five weeks recovering from a hip operation. Her stay was taken care of with the utmost professionalism. All staff went out of their way to ensure a pleasant and comfortable stay for her. She was also treated with great dignity throughout the
period and the staff attended to all her needs without hesitation. Needless to say, she gained weight during the period as the food was excellent. I would thoroughly recommend this care home to anyone having to consider short or full-term care.

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Review from J M (Daughter of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lisburn Care Home was a friendly caring place for my mother who was made to feel safe and secure. she was dealt with in a reassuring and reliable manner. The home was also receptive to all my mother's visitors. Excellent all round.

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Review from E B (Daughter of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother has been in Lisburn Care Home for nearly three years. At first, it was excellent, we could not have been happier. Mum had regular carers both day and night and she got used to them and felt safe. Unfortunately, there have been a lot of changes and different managers and a lot of the good
staff have been let go and a lot of agency staff. This makes Mum nervous and upset, especially at night, when she has two men put her to bed. The regular staff are great, just not enough of them, especially for help with the commode.

Reply from Olivia Shields, Marketing Assistant at Lisburn Care Home

Thank you for your comments about Lisburn Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.


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Review from J B (Daughter of Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, I find Lisburn Care Home to be very well run and an excellent care team in place.

Reply from Olivia Shields, Marketing Assistant at Lisburn Care Home

Thank you, Jan, for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from E M (Niece of Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was down at a Halloween party yesterday, it was lovely, all the staff get involved making sure all the residences can join in the games and after there was party food for everyone. Again thanks for all the hard work.

Reply from Jasmine Bracken, Marketing Administrator at Lisburn Care Home

Thank you, for letting us know how we are doing at Lisburn Care Home. We are so pleased you enjoyed the Halloween party, it is rewarding to have such positive feedback about how we are doing.


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Review from B K (Daughter of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased that my mum is a resident in Lisburn Care Home, I live in Merseyside in North West England and come to see my mum every 2 weeks. She seems to be happy and settled in Lisburn Care Home. Every member of staff - nurses, carers and all other staff are friendly, competent and very hard working
- always kind to the residents.

Reply from Jasmine Bracken, Marketing Administrator at Lisburn Care Home

Thank you for your comments about your recent experience at Lisburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Joan N (Wife of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When my husband was discharged from hospital, it became clear that he would require twenty-four hour nursing. As well as two strokes which compromised his swallow and left him unable to stand, he had dementia and signs of bowel cancer. Since it was Christmas there was, in the Lisburn area, only one
bed available, and it happened to be in Lisburn Care Home, which might not have been our first choice. He has been resident there for two years, and had his eighty-eighth birthday on 5th February.
Since his admission, various homes have contacted us to say that they do have vacancies, but as well as upsetting my husband’s dementia by a change of location, we feel that Lisburn Care Home is as good as any other in the area.
He considers it a home-from-home, and it would be cruel to let him think otherwise. The staff know him, and he knows them, and we are grateful.

Reply from Ronnie Cavanagh, Marketing at Lisburn Care Home

Thank you, Joan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Lisburn Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from E T (Wife of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care provided by Lisburn Care Home. It is very clean, rooms are spacious and staff are friendly and professional.

Reply from Ronnie Cavanagh, Marketing at Lisburn Care Home

Thank you, for your comments about your recent experience at Lisburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Lisburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Lisburn Care Home is calculated as follows: ( (123 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 154 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lisburn Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Lisburn Care Home

What types of Care is Lisburn Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lisburn Care Home provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Lisburn Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Lisburn Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lisburn Care Home to the centre of Lisburn?

1.3 mile(s) as the crow flies, distance by road may be significantly further.