Lisburn Care Home

119a Hillsborough Road, Lisburn BT28 1JX
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Top 20 carehome certificate
9.8 24 Reviews
  • Lisburn Care Home, Lisburn
Lisburn Care Home is located on the main Hillsborough Road and is convenient for shops, amenities, public transport and the M1 motorway link. The City Centre is within easy reach.

This purpose built care home provides accommodation in single occupancy rooms.

Lisburn provides residents with TV lounges and a quiet sitting room for relaxation. The dining room, where residents can socialise with others at meal times, is also available. Traditional home cooking using fresh produce is served and residents can select from the varied menus available daily. Special diets can be catered for.

The home receives regular visits from an experienced hair stylist and qualified chiropodist.

A variety of activities are provided by the home for residents enjoyment.

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Care Provided by Lisburn Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Ana Maria Roman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Lisburn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £905 – £955
    • RESPITE Self-Funded Nursing Care £905 – £955
  • (these prices are only a guideline, please contact Lisburn Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Lisburn Care Home Reviews (24)

Total of 24, showing 21-24
9.8

Lisburn Care Home has a Review Score of 9.8 (9.786) out of 10, based on 13 reviews in the last 2 years. Over all time Lisburn Care Home has 24 reviews.

Overall Experience

  • 18
  • 6
  • 0
  • 0
  • 0

Date Published

24
5
9
13
11

Review from R S (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for nearly 4 years, the staff are very caring and mum is treated with dignity and respect at all times, even though they are very busy the staff always make time to speak to the residents and families. We live in Scotland and have peace of mind regarding mum, when we visit we
are made to feel very welcome. I ring weekly and the staff take time to bring me up to date, we have never had any issues or concerns regarding mum's care.

Reply from Ronnie Cavanagh, Marketing at Lisburn Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Lisburn Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from S H (Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my GP insisted that I should become a resident at a care home and I was advised to live in the one in which I now am a resident, I was apprehensive.
I need not have been. I have never regretted my decision to become a permanent resident. I feel safe, secure and really cared for. The staff are
very considerate.

Reply from Ronnie Cavanagh, Marketing at Lisburn Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from M O (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well settled here. Unfortunately, as Mum stays mostly in her room she could do with more attention or activities in her room. I understand this is difficult with the pressure the staff is under with their normal work load.

Reply from Ronnie Cavanagh, Marketing at Lisburn Care Home

Thank you for your comments about your recent experience at Lisburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We look forward to seeing you again soon.


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Review from J P (Nephew of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good support from staff and management towards my aunt the patient, no complaints.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Lisburn Care Home

Thank you for your comments. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Lisburn Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Lisburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Lisburn Care Home is calculated as follows: ( (123 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 154 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lisburn Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (1)

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