Castle Lodge Care Home

7-9 Fennel Road, Antrim BT41 4PB
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15 Reviews
  • Castle Lodge Care Home, Antrim
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Care Provided by Castle Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 41 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Una Brady (Home Manager)
  • Admission Criteria
    • Pre-Admission Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2001

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Castle Lodge Care Home Reviews (15)

Over all time Castle Lodge Care Home has 15 reviews.

Overall Experience

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Review from R A (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mum at the home every other day and have always found the staff doing their jobs. The staff are all very professional and always have time for a chat about my mum. I have always found it to be very clean both in the bedrooms and public areas. The staff keep good records which we can see at
any time. All the residents appear happy and content. Good activities for anyone who wishes to participate.

Reply from Olivia Shields, Marketing Assistant at Castle Lodge Care Home

Thank you for your comments about your recent experience at Castle Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from D M (Daughter of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well looked after, happy, clean and enjoys the company. The activities she takes part in she looks forward to. Since arriving all her medical problems have been sorted very well. Lovely staff and very clean rooms. Mum has settled well after a very rocky start. Top marks for all the care and attention
given.

Reply from Olivia Shields, Marketing Assistant at Castle Lodge Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one, and that your Mum has settled in so well. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Maeve K (Respite Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I loved my stay in Castle Lodge and all the staff were so good to me. It was like a 5-star hotel, only better, as I had company.

Reply from Ronnie Cavanagh, Marketing at Castle Lodge Care Home

Thank you, Maeve, for letting us know how we are doing at Castle Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Gemma H (Granddaughter of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny has been at Castle Lodge for over 6 months now and she is very well settled. She has made some lovely friends who keep her company. The staff are always checking on her and making her laugh. They have all taken the time to get to know her. We are always made to feel welcome and can visit any
time. The unit is secure and clean. There are always lots of activities for the residents and my children like to play in the garden when we visit. We know my granny is safe and well looked after. Thank you to all the staff.

Reply from Ronnie Cavanagh, Marketing at Castle Lodge Care Home

Thank you, Gemma, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Castle Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Liam G (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the few months that my mother has been resident, I have found all aspects of her care very good. As a family, we can visit whenever we like and as often as we like. The staff are always friendly and helpful. The living areas are spacious and bright, my mother's bedroom is bright and looks out
into the excellent garden facility. The choice of food at meal times is varied. Everywhere is clean and importantly it is a safe environment. My mother is content in her surroundings.

Reply from Ronnie Cavanagh, Marketing at Castle Lodge Care Home

Thank you, Liam, for your comments about your recent experience at Castle Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Glad to hear how welcoming Castle Lodge Care Home is. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Diane H (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Castle Lodge recently and has been given excellent care. On her "unhappy" days the staff have been brilliant which helps the family. She has been included in activities including beauty therapy days which she loves. There are always carers watching out for the residents and all
visitors are made to feel very welcome. The families wishes are taken into consideration so we feel mum is being well looked after with the care we would hope for so far an excellent home with fantastic staff.

Reply from Ronnie Cavanagh, Marketing at Castle Lodge Care Home

Thank you, Diane, for your comments about your recent experience at Castle Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Linda M (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic, very friendly and caring. Nothing is too much trouble. Since my mother came here in May 2017 her health has improved, even her memory. She always said she never wanted to go into a home but now she doesn't want to leave, for me and my family, having her here where she is well
cared for takes away a lot of stress. The home is well run and I definitely made the right choice.

Reply from Ronnie Cavanagh, Marketing at Castle Lodge Care Home

Thank you, Linda, for your comments about your recent experience at Castle Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from James D (Son of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is comfortable, safe and cared for very well. All her needs are taken care of and she feels safe and likes the carers. All medical appointments etc. are taken care of removing the task from myself. Much appreciated.

Reply from Ronnie Cavanagh, Marketing at Castle Lodge Care Home

Thank you, James, for your comments about your recent experience at Castle Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Claire W (Daughter-in-law of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent, provide great care and support to residents and relatives. Everyone is friendly, home is very, very clean and residents enjoy great social life and activities provided by the home all year. Couldn't ask for better care and support from all staff. Highly recommend this home.

Reply from Ronnie Cavanagh, Marketing at Castle Lodge Care Home

Thank you, Claire, for sharing your recent experience of Castle Lodge Care Home. We are happy to hear it has been so positive and we really appreciate you taking the time to let us know how our team are doing. It means so much to us. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We look forward to seeing you again soon. Have a wonderful day.


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Review from Donna W (Daughter of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find my mother's care and health to be excellent. She is extremely well looked after and all staff are very attentive and treat the residents as their own.

Reply from Ronnie Cavanagh, Marketing at Castle Lodge Care Home

Thank you, Donna, for your comments about your recent experience at Castle Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Gary B (Grandson of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has settled in and is extremely happy. Staff are excellent very caring and compassionate. The manager is very approachable and does the best she can.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Castle Lodge Care Home

Thank you, Gary, for your feedback following your experience of Castle Lodge Care Home. We appreciate your kind comments about our team and are pleased to learn your experience has been so positive! We look forward to seeing you again soon. Take care.


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Review from Natasha B (Granddaughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my grandmother receives at Castle Lodge. The management and staff always go above and beyond to make sure all needs are met. My grandmother appears to be happy and content at Castle Lodge.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Castle Lodge Care Home

Thank you, Natasha, for your comments about your recent experience at Castle Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Helen M (Wife of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has early onset dementia. The manager and staff in Castle Lodge made my husband's stay a very positive experience for myself and our daughter. I commend the staff in Castle Lodge.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Castle Lodge Care Home

Thank you, Helen, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Castle Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Wendy K (Niece of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is clean, tidy, staff are kind and considerate to residents. There are regular activities. Would prefer all bedrooms to have a toilet and wash hand basin. Other than that quite satisfactory.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Castle Lodge Care Home

Thank you, Wendy, for sharing your recent experience of Castle Lodge Care Home. We are pleased to hear that it has been a positive one. We appreciate you taking the time to let us know how we are doing. It really means a lot to us. We hope to see you again soon. Take care!


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Review from Samuel B (Husband of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at this care home are first class and treat residents with respect and dignity. My wife is always well dressed and presentable and there is no doubt that management and supervisors see that this is the norm. The facilities are always clean and tidy. This goes a long way in the good name the
establishment has in the district.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Castle Lodge Care Home

Thank you, Samuel, for your comments about your recent experience at Castle Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you have been so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overview of Review Score

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Castle Lodge Care Home

What types of Care is Castle Lodge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Castle Lodge Care Home provide?

Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Castle Lodge Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Castle Lodge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Castle Lodge Care Home to the centre of Antrim?

0.5 mile(s) as the crow flies, distance by road may be significantly further.