Rosevale Lodge Care Home

Garden Rose Vale, 173 Moira Road, Lisburn BT28 1RW
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28 Reviews
  • Rosevale Lodge Care Home, Lisburn
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Care Provided by Rosevale Lodge Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Substance Misuse
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Cheryl Palmer (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Rosevale Lodge Care Home Reviews (28)

Total of 28, showing 1-20

Over all time Rosevale Lodge Care Home has 28 reviews.

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Review from Heather H (Sister-in-law of Resident) published on 4 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my late husband and myself, we have always had complete confidence in the care of our elderly relative. She seems happy and comfortable. All members of staff are friendly and approachable. We realise they have had a very difficult season/year due to Covid, and we admire them all the more
for this. Thank you Rosevale, we still appreciate you!

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Review from J K (Daughter of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care my mother receives staff go out of their way with the care they provide.

Reply from Karen Fleming, HR / Business Manager at Rosevale Lodge Care Home

Thank you for your feedback, we are glad that your mum receives good care.


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Review from L M (Niece of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent support for the residents, friendly staff and caring. Efficient. Very supportive to my aunt who has been blind since childbirth. They treat residents with dignity in their last years of life which is wonderful as they may now have dementia and can't remember they were all normal people before
this horrible disease.

Reply from Olivia Shields, Marketing Assistant at Rosevale Lodge Care Home

Thank you, Linda, for your feedback and kind comments about our team at Rosevale Lodge Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a wonderful day.


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Review from C M (Daughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent hours sitting with my mum and can hear how staff treat residents in other rooms. They are always kind and caring. They are sensitive to my mum's changing needs. Family and friends are always welcome. The staff contact us whenever there is a change in her condition or medication and this
is very reassuring as none of us lives nearby. Knowing mum is in such good hands has taken a huge weight off our minds.

Reply from Olivia Shields, Marketing Assistant at Rosevale Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from B C (Nephew of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always found the staff friendly, caring and professional while doing a job that could sometimes be difficult.

Reply from Jasmine Bracken, Marketing Administrator at Rosevale Lodge Care Home

Thank you for your comments about your recent experience at Rosevale Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Doris R (Wife of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Totally happy with the care my husband receives. Staff are excellent.

Reply from Ronnie Cavanagh, Marketing at Rosevale Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from V M (Niece of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After visiting a selection of care homes in the Lisburn area Rosevale Lodge came top of the list. The staff appeared generally kind and helpful to their clients. The rooms are clean and cheerful and families encouraged to bring familiar items from home making their family member more relaxed.
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are varied and nutritious with residents appearing to enjoy the dining experience. The square footprint of the unit is ideal for my aunt as she enjoys to walk. The only drawback to the unit is the lack of personal toilet/showering facilities. But overall both myself and more importantly my aunt enjoys her stay at Rosevale Lodge.

Reply from Ronnie Cavanagh, Marketing at Rosevale Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from W H (Brother of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are very happy and pleased with Rosevale. This is a good atmosphere, staff are friendly, informative and supportive.
Our relative is well cared for and appears to be quite content. We cannot thank them enough for their commitment... it's a 'highly commendable' team!

Reply from Ronnie Cavanagh, Marketing at Rosevale Lodge Care Home

Thank you for your comments about your recent experience at Rosevale Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Cheryl M (Daughter of Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After caring for our father for 9 years. It was a very difficult but very needed decision to have to place our father in a home. I have to say it was made so very easy with the help and attention and care from all the staff at Rosevale Lodge Care Home. From the very first visit with looking for a placement
to dad becoming a permanent resident, the care and attention dad received has made our decision the very best choice for dad's needs.

Reply from Ronnie Cavanagh, Marketing at Rosevale Lodge Care Home

Thank you, Cheryl, for your comments about your recent experience at Rosevale Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you feel Rosevale Lodge meets your dad's needs. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Elizabeth M (Daughter of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the carers and nursery staff very friendly and caring. They are always ready to help when requested. Nursing staff are very good at letting you know of any problems that occur.
They always greet you with a smile and a 'hello'.

Reply from Ronnie Cavanagh, Marketing at Rosevale Lodge Care Home

Thank you, Elizabeth, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Rosevale Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from L B (Daughter of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very happy with the excellent standard of care that mum receives in Rosevale Lodge Care Home. The staff are loving, caring and compassionate and made my mum feel at home immediately.
They treated her like part of the family and always treated her with respect, maintaining her dignity at all times.
I would gladly recommend it to anyone. Thank you to all the staff and management.

Reply from Ronnie Cavanagh, Marketing at Rosevale Lodge Care Home

Thank you for your feedback and for taking the time to share your experience of Rosevale Lodge Care Home. We are so pleased you felt your mum received great care and hope that her time at Rosevale Lodge did see some friendships flourish, especially with the care team.


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Review from Gareth L (Son of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

High level of care and professionalism.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you, Gareth, for your wonderful feedback about your experience at Rosevale Lodge Care Home. We are pleased to learn it has been so positive and that you have been impressed with the quality of our care. We look forward to seeing you again soon. Have a great day.


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Review from Ian B (Son of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and friendly staff. Confident that my mother is being very well cared for.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you, Ian, for your comments following your experience at Rosevale Care home. We really appreciate you taking the time to let us know how we are doing and it is great to hear that your experience has been so positive. Thanks again and we look forward to your next visit.


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Review from Beryl M (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Rosevale Lodge Care Home to be a very professionally run, happy place. I feel confident leaving my mother in their care. She is safe and well cared for. The staff are friendly and kind and always make me feel welcome. The care my mother receives is very comprehensive. All the equipment is clean,
as are the rooms. (No smells). I am informed of any medication changes etc. I rate this home very highly.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you, Beryl, for your comments about your recent experience at Rosevale Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again. Have a great day.


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Review from Heather A (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Rosevale since April 2014. It has certainly become her home. We have never had to raise any concerns with the staff. On a number of occasions, mum has had to go into hospital and on returning to Rosevale she is greeted with open arms like a member of a family. Once back
in Rosevale she quickly recovers well and I put that down to the care she receives from all the staff. It gives the family peace of mind to know that mum is so well looked after.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you, Heather, for sharing your recent experience of Rosevale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We really appreciate you letting us know how we are doing and we are happy to learn your experience has been so positive. We look forward to seeing you again soon. Have a wonderful day.


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Review from Julie R (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the excellent standard of care that Dad has received in Rosevale Lodge Care Home over the past 4 years. Staff are caring and attentive and Dad is treated with care and dignity. I have recommended Rosevale Lodge to friends in the past and I would have no hesitation in doing so again.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you, Julie, for your kind comments about your recent experience at Rosevale Lodge Care Home. We're happy we could meet your expectations! Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Thanks for all your praise and kind comments about our team. We really appreciate you taking the time to give us your feedback and recommendation! Have an amazing day!


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Review from Maria M (Wife of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely good, couldn't be better. Staff are very polite, manners very good to my husband. Couldn't say a bad word.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you, Maria, we're happy you found our staff to be so supportive during your experience here at Rosevale Lodge Care Home. Your kind comments about the team really mean a lot to us. Thanks again.


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Review from G C (Son of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Rosevale Lodge Residential home for over a year now. Myself and my family are so happy with the care my mother is getting. The staff can't do enough for us. I would highly recommend this home for the care and support my mother and ourselves get.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you for your comments about your recent experience at Rosevale Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Ruth M (Wife of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been treated very well with care and compassion. He seems to be content which is very important and we can also be content that he is in caring, capable hands. Everyone is so friendly.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you, Ruth, for your kind comments about your recent experience at Rosevale Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Your praise and kind comments about our team really mean a lot to us. Thank you once again.


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Review from Lily S (Sister of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very glad that my brother got into this home as it is a great home. I am so pleased with the management and the staff. I don't have any worries about my brother.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosevale Lodge Care Home

Thank you, Lily, for sharing your experience of Rosevale Lodge Care Home. We are pleased to hear that it has been so positive. We're happy you found our staff to be so supportive during your experience here and if there is anything else we can do for you; we are more than happy to help! Have a fantastic day!


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Overview of Review Score

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Rosevale Lodge Care Home

What types of Care is Rosevale Lodge Care Home registered for?

Older Person Care, Dementia & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosevale Lodge Care Home provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Rosevale Lodge Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Rosevale Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Rosevale Lodge Care Home to the centre of Lisburn?

0.9 mile(s) as the crow flies, distance by road may be significantly further.