Somerton Private Nursing Home has a Review Score of 9.8 (9.766) out of 10, based on 16 reviews in the last 2 years. Over all time Somerton Private Nursing Home has 66 reviews.
Review from David B (Son of Resident) published on 10 December 2024
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Review from Ruaidri A (Son of Resident) published on 13 September 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thanks for taking the time to leave your feedback. The whole care team will appreciate your comments.
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Review from Niamh R (Daughter of Resident) published on 9 September 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thanks so much for taking the time to share your experience of our home.
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Review from Catherine B (Daughter of Resident) published on 4 September 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to provide feedback and for your very positive comments.
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Review from Margaret M (Daughter of Resident) published on 4 September 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to leave feedback on your experience of our home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
Rooms
Value for Money
Review from Andrew S (Son of Resident) published on 3 September 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to share your opinion of our home.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Louise G (Granddaughter of Resident) published on 23 April 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to review the home. Your positive comments are very much appreciated by all the staff.
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Review from Grace L (Granddaughter of Resident) published on 20 March 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to provide such positive feedback, it is greatly appreciated by all the staff.
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Value for Money
Review from J N (Son of Resident) published on 27 February 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to provide feedback for our home, it is greatly appreciated by all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Granddaughter of Resident) published on 27 February 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to leave a review for our home and for your very positive comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Review from Mary O (Niece of Resident) published on 31 January 2024
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to provide feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deirdre D (Daughter of Resident) published on 8 June 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for your very kind review of our home, Deirdre. We are so pleased you have had such a positive experience.
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Review from Tara A (Daughter of Resident) published on 23 May 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to provide feedback on your experience of our nursing home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol L (Great-Niece of Resident) published on 12 May 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for your very positive feedback; we will be sure to share it with all our staff.
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Value for Money
Review from P B (Son of Resident) published on 12 May 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to provide feedback on your experience of our home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brendan M (Son of Resident) published on 27 March 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to submit a review for our home. We do have a broad range of daily activities to suit all residents based on their individual likes and dislikes. Many of the residents do really enjoy the pet therapy though staff always consult with individual residents regarding their participation. Any who express a reluctance or dislike for any of the animals are not forced to participate. Having checked with several staff members, I can assure you no Guinea pigs or other such animals were placed in your mother's lap.
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Review from J F (Daughter of Resident) published on 22 February 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to leave a review for our home. It means a lot for staff to hear such positive feedback.
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Value for Money
Review from M O (Husband of Resident) published on 26 January 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for your very positive comments and it is our pleasure.
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Review from Linda M (Daughter of Resident) published on 23 January 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for your very positive feedback. We are delighted you are so happy with your mother's care.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Mark F (Son of Resident) published on 17 January 2023
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to review our home. We are delighted you are so pleased with your mother's care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.766) out of 10 for Somerton Private Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.766 for Somerton Private Nursing Home is calculated as follows: ( (153 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 192 Ratings = 4.766
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Somerton Private Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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