Somerton Private Nursing Home has a Review Score of 9.8 (9.766) out of 10, based on 16 reviews in the last 2 years. Over all time Somerton Private Nursing Home has 66 reviews.
Review from J N (Son of Resident) published on 6 August 2020
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Review from G Y (Son of Resident) published on 23 March 2020
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Review from J M (Daughter of Resident) published on 16 January 2020
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Review from A S (Daughter of Resident) published on 4 November 2019
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Review from A H (Son of Resident) published on 4 November 2019
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Review from Paul D (Son of Resident) published on 5 June 2019
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Review from Jennifer W (Daughter of Resident) published on 3 December 2018
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Review from William B (Son of Resident) published on 3 December 2018
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Review from Alanagh C (Granddaughter of Resident) published on 3 December 2018
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Review from Noreen M (Daughter of Resident) published on 26 November 2018
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Review from D M (Son of Resident) published on 21 November 2018
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for taking the time to provide feedback. It is great to hear that you are pleased with your mothers care at Somerton.
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Review from Kathleen B (Sister-in-law of Resident) published on 21 November 2018
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Review from Alan M (Son of Resident) published on 16 July 2018
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Review from Maragret B (Niece of Resident) published on 27 June 2018
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Review from Eileen M (Sister of Resident) published on 13 June 2018
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Review from C S (Son of Resident) published on 13 June 2018
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Review from Helen W (Relative of Resident) published on 13 June 2018
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Review from T W (Son of Resident) published on 13 June 2018
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Review from Joseph M (Brother of Resident) published on 31 May 2018
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Reply from Paul McCambridge, Proprietor at Somerton Private Nursing Home
Thank you for your kind comments and for taking the time to leave a review for Somerton. We are happy you are so pleased with your experience of our home.
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Review from Dorren M (Wife of Resident) published on 31 May 2018
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The Review Score of 9.8 (9.766) out of 10 for Somerton Private Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.766 for Somerton Private Nursing Home is calculated as follows: ( (153 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 192 Ratings = 4.766
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Somerton Private Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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