Tennent Street Care Home

1 Tennent Street, Belfast BT13 3GD
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9.1 10 Reviews
  • Tennent Street Care Home, Belfast
Tennent Street Care Home is situated in West Belfast and is close to shops, amenities and public transport.

This purpose built care home provides nursing and social care for older people in three separate units.

Hampton House cares for the elderly who require residential care, Balmoral House is a self contained unit for the mentally infirmed elderly, whilst Sandringham House is for the frail elderly who require nursing care.

Accommodation at Tennent Street is offered in single occupancy rooms, all of which have en-suite facilities and are linked to a nurse call system. Each unit in the home has its own lounges and separate dining rooms, where residents can socialise at meal times. Traditional home cooking using fresh produce is served.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist.

The home provides a varied programme of activities for residents.

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Care Provided by Tennent Street Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 44 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Substance Misuse
  • Care Offered
  • Alcohol Dependence (past or present)
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alyamma George (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Tennent Street Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £744 – £824
    • Self-Funded Residential Dementia Care £972 – £1,022
    • Self-Funded Nursing Care £905 – £983
    • Self-Funded Nursing Dementia Care £905 – £1,005
  • (these prices are only a guideline, please contact Tennent Street Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Tennent Street Care Home Reviews (10)

9.1

Tennent Street Care Home has a Review Score of 9.1 (9.120) out of 10, based on 6 reviews in the last 2 years. Over all time Tennent Street Care Home has 10 reviews.

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Review from Rosemary A (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my father has received in this care home. I was very worried at first in case he wouldn't settle in but he has settled very well. All the staff have been very kind and caring. I have absolutely no complaints about his care.

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Review from K T (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for the few months our father was a resident in Tennent Street was excellent. He was always treated with genuine kindness, compassion, dignity and respect. When we asked for something to be done for him, there was no hesitation and nothing was ever a bother. We were always kept informed
and updated on everything. Thank you so much to the very dedicated and caring staff and manager for looking after our father. I would have no hesitation in recommending this care home.

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Review from Yvonne F (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother came to Tennent Street Care Home she has been treated with dignity and care. Her room is spacious and spotlessly clean. The staff are very friendly and work to a high standard.

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Review from B B (Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff overall are very friendly and very helpful and are very good at their job.

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Review from D L (Son of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this care home, The staff are very good and keep me informed with everything. No complaints at all.

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Review from Sharon L (Daughter of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent his last few weeks in Tennent Street. From the onset, the care given to him was second to none. Even when he was extremely challenging, the staff treated him with genuine kindness, dignity, love and compassion. Nothing was a bother and if we asked for something for him, there was no
hesitation. The manager and staff are absolutely amazing and show genuine dedication to their job. I can’t recommend this care home enough.

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Review from B J (Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the excellent service and staff. The staff are very good and pleasant to me.

Reply from Olivia Shields, Marketing Assistant at Tennent Street Care Home

Thank you, Barbara, for letting us know how we are doing at Tennent Street Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a wonderful day.


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Review from C L (Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really love my home, love the whole package, well looked after medically and sociably. The staff are all fantastic, they all take care of me.

Reply from Olivia Shields, Marketing Assistant at Tennent Street Care Home

Thank you, Christina, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Marty R (Daughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience here has been very interesting as I am here most mornings and have been able to watch my mother settle in. She has her ups and downs but overall, I am very pleased with her progress. She has made some friends and just needs to settle a little more.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Tennent Street Care Home

Thank you, Marty, for your comments following your recent experience of Tennent Street Care home. We are pleased to hear it has been so positive. Let us know if there is anything more we can do. We are always happy to help in any way we can. We look forward to seeing you again soon.


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Review from Herbert O (Wife of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is well looked after in the home. She is always clean and tidy and her bedroom is warm and cosy. The lounge and dining room are warm and cosy so I have no complaints at all.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Tennent Street Care Home

Thank you, Herbert, for your comments about your recent experience at Tennent Street Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We look forward to your next visit! Take care!


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Current Review Score: 9.1 (9.120)

Overview of Review Score

The Review Score of 9.1 (9.120) out of 10 for Tennent Street Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Tennent Street Care Home is calculated as follows: ( (57 Excellents x 5) + (11 Goods x 4) ) ÷ 68 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.282 Points relating to the number of positive Reviews for Tennent Street Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 6 Positive Reviews ÷ 8.8 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Tennent Street Care Home

What types of Care is Tennent Street Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tennent Street Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Tennent Street Care Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Tennent Street Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Tennent Street Care Home to the centre of Belfast?

1.8 mile(s) as the crow flies, distance by road may be significantly further.