Woodgrove Care Home is located in a suburb of Lisburn and is close to shops, amenities, public transport and the M1 motorway link. Lisburn Town Centre is convenient and Sprucefield Shopping Centre is a mile away.
This purpose built care home offers accommodation in single occupancy rooms, some of which are spacious enough for sharing.
Woodgrove features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Traditional home cooking using fresh produce is served and residents can select from the menu choices available daily. Special diets can be catered for.
Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. The home can also arrange for complementary therapies.
Woodgrove Care Home has a Review Score of 9.5 (9.493) out of 10, based on 7 reviews in the last 2 years. Over all time Woodgrove Care Home has 14 reviews.
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Review from C J (Niece of Resident) published on 9 April 2025
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Overall ExperienceOverall Experience5.0 out of 5
Our aunt was in Woodgrove Nursing Home for 3 months. Both staff & management made every effort to get to know her personally & she was treated at all times with care & respect. It feels like a home, not an institution & is pleasantly decorated, very clean & does not have the usual nursing home smell.
We
would thoroughly recommend it to anyone seeking care for their loved one.
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Review from S M (Nephew of Resident) published on 1 April 2025
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Overall ExperienceOverall Experience5.0 out of 5
My aunt spent 3 months in Woodgrove Care Home until her death in January 2025. From the first day she arrived there we immediately felt a great sense of warmth and homeliness. The manager, deputy manager and staff were great and very approachable. They made my aunt and ourselves feel so very welcome.
During my aunt's stay nothing was too much bother for the staff. My aunt was a very independent woman all her life and didn't want to be in any care home. The deputy manager, in particular, spent time talking to her and she was beginning to win my aunt around when, unfortunately, she passed away. When we brought any of our concerns to the attention of the staff they followed this up and reported back to us. They answered my aunt's bell calls promptly. We were really struck by the staff and how they interacted with all the residents.
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Review from S N (Daughter of Resident) published on 8 October 2024
Submitted via Postal Card •
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Overall ExperienceOverall Experience4.0 out of 5
I think my mum is well cared for in Woodgrove Care Home. The staff are friendly and caring. I am regularly kept up to date on my mum's medical care and/or any other issues.
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Review from E B (Daughter of Resident) published on 20 September 2024
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Overall ExperienceOverall Experience5.0 out of 5
Woodgrove is such a lovely wee home. I am very happy with the care they give my mum. The food is lovely and they get to pick what they have to eat.
All the staff are so kind and always keep me up to date with Mum's health. The office staff are very kind. I give Woodgrove Care Home 100%
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Review from David G (Son of Resident) published on 24 November 2023
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Overall ExperienceOverall Experience5.0 out of 5
My dad has been a resident in Woodgrove since January 2023 but sadly passed away last week. I would just like to commend the Manager and her staff for the exceptional care and attention over the past 11 months. This is a great home from home that provides excellent love and care to the residents. My
dad was always happy and content which is a big relief for the family. I would also like to mention his nurse who provided superb nursing care keeping me updated on dad’s condition regularly. Thank you to her. You’re a star.
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Review from M H (Wife of Resident) published on 21 November 2023
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Overall ExperienceOverall Experience5.0 out of 5
My husband has settled in this care home. I cannot thank the management enough for the care he is getting. The staff is excellent and caring.
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Review from Stephen C (Son of Resident) published on 7 November 2023
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Overall ExperienceOverall Experience5.0 out of 5
At present my family are searching for a Care facility for my 92-year-old mother. We visited Woodgrove as a potential residence and were just blown away by the services provided by the staff. The whole ambience of the facility was just home from home, all the time in the world was afforded to us by
the Manager who told us to call in anytime and no appointment was necessary. It may not be the most modern Care Home but the atmosphere created by the love and care of the staff and the smiles and laughter of residents as we were escorted around was evidence of the happy home it is. It is 5-star quality in my opinion.
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Review from R H (Husband of Resident) published on 28 February 2023
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Overall ExperienceOverall Experience5.0 out of 5
I have found Woodgrove to have been a very positive experience. Staff are engaging and my husband has a good friendly relationship with them all even though he can be very outspoken, they are still very caring towards him. The nursing staff are excellent and inform me of all my husband's GP visits,
outcomes of test results etc. I am in frequently and can find no faults whatsoever in the day to day running of this comfortable care home.
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Review from C A (Daughter of Resident) published on 8 July 2021
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Overall ExperienceOverall Experience5.0 out of 5
A very caring home and staff. They have just gone through an extremely difficult fifteen months, and still the resident's needs are first and foremost on their minds. Well done to everyone at Woodgrove Care Home.
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Review from L C (Husband of Resident) published on 25 June 2018
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Overall ExperienceOverall Experience4.0 out of 5
Home is friendly and clean. My husband is well looked after.
Reply from Ronnie Cavanagh, Marketing at Woodgrove Care Home
Thank you for your comments about your recent experience at Woodgrove Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Fiona H (Resident) published on 27 April 2018
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Overall ExperienceOverall Experience5.0 out of 5
Woodgrove Care Home is the best that I've been in, all the carers are a great lot of people and I'm very happy with all that goes on in the home.
Reply from Ronnie Cavanagh, Marketing at Woodgrove Care Home
Thank you, Fiona, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Woodgrove Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.
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Review from Isobel M (Sister of Resident) published on 20 April 2018
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Overall ExperienceOverall Experience5.0 out of 5
I am pleased with the manner and way that my sister has been treated and can see that the staff are very professional in their duties also in a very warm and welcoming way. Although my sister is at this time, always in her bed, she is not left alone, with staff always looking in to see how she is. My
sister is very happy with the way that the staff treat her and that is, to us, very pleasing.
Reply from Ronnie Cavanagh, Marketing at Woodgrove Care Home
Thank you, Isobel, for your comments about your recent experience at Woodgrove Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from R J (Daughter of Resident) published on 14 March 2017
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Overall ExperienceOverall Experience4.0 out of 5
My mother has been a resident at Woodgrove Care Home for more than six years and I have visited frequently almost daily in fact.
The care is excellent as is the food. The staff are interactive and generally interested in those they care for. The home is quite small which means it feels like home from
home. The nursing staff are very professional and treat residents with care and respect. There are activities laid on daily for residents. Some shortcomings have arisen when the home was without a manager but staff worked together very well to overcome this.
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Review from Denise P (Daughter of Resident) published on 13 March 2017
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Overall ExperienceOverall Experience5.0 out of 5
Helpful staff.
Good choice of meals.
Activities good.
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Current Review Score: 9.5 (9.493)
Overview of Review Score
The Review Score of 9.5 (9.493) out of 10 for Woodgrove Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.793 for Woodgrove Care Home is calculated as follows:
(
(66 Excellents x 5)
+
(15 Goods x 4)
+
(1 Satisfactorys x 3)
)
÷ 82 Ratings = 4.793
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Woodgrove Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
= 3.7
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 32 registered maximum number of service users is 6.4, which has been reached with 7 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
Frequently Asked Questions about Woodgrove Care Home
What types of Care is Woodgrove Care Home registered for?
Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Woodgrove Care Home provide?
Palliative Care & Own GP if required are other types of care provided.
How many Rooms does Woodgrove Care Home have?
There are 18 Single Rooms and 7 Couples/Companion Rooms.
What are the Facilities & Services at Woodgrove Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Woodgrove Care Home to the centre of Lisburn?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
