Orchard Lodge Care Home

1 Desart Lane Close, Armagh BT61 8BF
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9.8 43 Reviews
  • Orchard Lodge Care Home, Armagh
Orchard Lodge is a purpose built nursing home situated just off Cathedral Road alongside St Patrick’s Cathedral. The home has views of the two Cathedrals and surrounding city from most of the bedrooms, main lounges and all dining rooms.

Orchard Lodge offer residential and nursing care as well as specialist care for those with dementia. The home provides respite care to give home carers a much needed break and end of life care is available at a time when residents and their families need specialist help and support. Specialist care for young people with physical disabilities is also offered.

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Care Provided by Orchard Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Bronach Campbell (Home Manager)
  • Admission Criteria
    • 18-65
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Orchard Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Weekly Charges per Person
    • Self-Funded Residential Care from £800
    • Self-Funded Residential Dementia Care from £800
    • Self-Funded Nursing Care from £950
    • Self-Funded Nursing Dementia Care from £950
    • RESPITE Self-Funded Residential Care from £800
    • RESPITE Self-Funded Residential Dementia Care from £800
    • RESPITE Self-Funded Nursing Care from £950
    • RESPITE Self-Funded Nursing Dementia Care from £950
  • (these prices are only a guideline, please contact Orchard Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Orchard Lodge Care Home Reviews (43)

Total of 43, showing 1-20
9.8

Orchard Lodge Care Home has a Review Score of 9.8 (9.842) out of 10, based on 13 reviews in the last 2 years. Over all time Orchard Lodge Care Home has 43 reviews.

Overall Experience

  • 36
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Review from S M (Son of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Lodge is a very good care home. All of the staff are excellent and the care and attention to detail are very good. They display a high level of care and empathy with patients and relatives at all times. I have no hesitation in recommending Orchard Lodge based on my mother's care.

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Review from Dawn L (Daughter of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with the level of care provided to my mother. She has found that the staff are caring and considerate. They look after her needs, and provide conversation and banter that she enjoys. The home is a clean and pleasant environment, the staff are friendly and attentive, and it has
become her home from home.

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Review from Wendy R (Daughter of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Lodge is a fantastic home for those living with dementia. All staff I have encountered have been respectful, compassionate and kind. They all go the extra mile to make the resident's lives enjoyable and interesting. The entertainment programmes engage the residents in fun-filled activities where
they can relate to other residents and staff. The quality of the food is excellent and the home is spotlessly clean. Relatives are immediately involved in any health issues. It is a massive relief to know my mother is safe and happy surrounded by professional, kind and respectful staff.

Reply from Adelina Focseneanu, Home Manager at Orchard Lodge Care Home

Thank you for your positive reveiw, we strive to ensure that all our residents enjoy their time at Orchard Lodge through creative activities and person-centered care provided by our dedicated staff who are known for their kindness, compassion and treat the residents of our home as one big family.


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Review from C R (Sister of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is mainly well-settled. I find the staff to be very good, friendly and communicative about her. I can't say anything negative about my experience. Thank you.

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Review from Lynne M (Daughter of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very well looked after and has settled into Orchard Lodge as his new home, for now. The staff members are helpful, friendly and very professional in their work.

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Review from David J (Son of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Orchard Lodge in January 2020 - we could no longer manage her at home due to dementia. We were very pleased with the way Orcchatd staff treated her, showing respect and professionalism. Mum is very settled, and it suits us well that we can visit at any time. We would recommend
Orchard Lodge to any family.

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Review from D D (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very happy with the excellent care and attention our mother is receiving at Orchard Lodge Nursing Home.
She is also happy living there.
All the staff are pleasant and cheerful, always taking time to ensure Mum is comfortable and happy. We are reassured that all our mother's needs
are being met at Orchard Lodge.

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Review from Mark M (Son of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Orchard Lodge for six months. The family were very anxious and hesitant about admitting our mum to any care home, let alone Orchard Lodge, as she was most reluctant, and there was huge potential for stress and worsening of her condition. As it turned out, we could not have wished
for a better outcome. Thanks to the skill and care of staff and management, Mum settled immediately. She is safe, secure and very content. We have nothing but praise for Orchard Lodge.

Reply from Adelina Focseneanu, Home Manager at Orchard Lodge Care Home

Thank you very much for your feedback. All of us in Orchard Lodge are delighted by your family’s and your Mum’s experience. We know how hard it can be to make the decision to admit your loved ones into care. We are thrilled she is continuing to enjoy her time here in Orchard Lodge, as our aim is to make it a home from home. Thank you again from all the staff.


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Review from Grainne P (Daughter of Resident) published on 28 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mummy has been a resident of Orchard Lodge since July 2023 and has been shown great kindness and wonderful care. All staff are very diligent about her health and we are kept very well informed about mummy's wellbeing. I call nearly every day and everyone is always friendly and welcoming. Thank you sincerely
from all our family, you are doing a sterling job!

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Review from Trudy C (Daughter of Resident) published on 26 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and attention that my mum gets. Mum is generally settled and happy at Orchard Lodge. Her diabetes is being managed well.
She likes it here and I am happy with the nurses and carers. Everyone is very helpful and nice.

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Review from David H (Son of Resident) published on 26 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Orchard Lodge for 5 years and my experience with all the staff over that period of time has been consistently excellent. I feel confident that she is being well cared for by competent and conscientious staff. My sincere thanks to all the staff in the Navan Unit.

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Review from Clare D (Friend of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Lodge Home is home from home! They are so friendly, helpful and accommodating! I’d like to mention all the staff but in particular three ladies and the lovely young fella I didn’t get his name but he comes down to say ‘Good Night’ at the end of his shift and I know my friend really appreciates
this, it’s the simple things that count and the girls have my friend spoilt!! Thank you.

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Review from Margaret N (Sister of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care to my sister. Can’t thank you enough. My sister really enjoyed her stay. She was treated with such respect and dignity.
Staff were friendly and took the time to listen to all my concerns no matter how small.

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Review from Tanya J (Sister of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

I was phoned on Sunday 14/08. I was told by a relative of another patient that my sister went into a bedroom and a man followed her. A staff went in and my sister was sitting on the bed, the man leaning over her. I went in to be told a resident went to staff on 12/08 and told them the same man was in
my sister's bed. This was never reported. On 16/08 I was phoned again and my sister was in a male's room, he had his clothes off and he had previous of this before. I went to the manager on 15/08 and he wasn't told about 12/08. He has since left. He also told a member of staff not to make a report. I'm only getting this done now as I've had bad health since this.

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Review from A H (Wife of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Orchard Lodge Care Home for seven months now, most of which time the home has been in lockdown due to Covid restrictions. However, I am very pleased with the care he is receiving the staff are warm and welcoming and very approachable. I am kept informed of any issues concerning
my husband's wellbeing and I have every confidence in the management of his health needs.

Reply from Jenny Willis, Home Manager at Orchard Lodge Care Home

Hello, thanks for your review. We are so grateful to hear, even in the toughest circumstances from the pandemic, that you remain satisfied with the kindness of our staff, from the care team to management. Thanks again for your thoughtful feedback.


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Review from Anne M (Daughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at start of lockdown last March. This was a very anxious time for both my mum and our family. We need not have worried as everyone from the management, office staff, chef, cleaning staff, and the wonderful team in the Navan Unit became Mum's second family. The patience, love,
care and understanding she was shown from everyone was exemplary.
Unfortunately, my mum became ill a short time ago, and needed palliative care. Again, the staff in Navan were outstanding, going above and beyond anything we could have hoped for.
I was warmly welcomed to visit both day and night, nothing was too much trouble for the staff.
Sadly my mum passed away recently, and again, everyone at Orchard Lodge was so supportive and caring to all my family.
Orchard Lodge will always be a special place to me, and I will always be grateful for my mum's time there.
I would wholeheartedly recommend this care home to anyone.

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Review from David W (Son of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kept my father safe, he is happy and content- the staff are fantastic and really care. They kept the home Covid free, it is modern and spotlessly clean. Keep us in the loop and ask for our opinions. Really is a home from home for residents.

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Review from Colette Y (Niece of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a stroke, my uncle had difficulty swallowing, moving and speaking, which was all made worse by his dementia. When he was admitted to Orchard Lodge, I was very impressed with how the staff looked after him. Because of Covid-19, my visits were limited, but while there, I noticed the patience
and professionalism of the staff, and I appreciated the efforts that they made to make his surroundings familiar. Unfortunately, my uncle suffered a second stroke within weeks. Palliative care was administered, and further limited visits were allowed until he passed away. Thank you to all of the staff. Based on my short experience, I would recommend Orchard Lodge to anyone looking for care for their loved one.

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Review from Lucia W (Daughter of Resident) published on 16 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident in Orchard Lodge for three years. I cannot thank all the staff for the great care and attention my Mum receives at all times All staff are friendly and welcoming and do all they can to make my Mum feel at home. As she says herself 'the staff can't do enough for me and nothing
is too much trouble, they don't get paid half enough, my Mum's words, not mine. Any time I have visited, I always find my Mum in good form, clean and dressed well, her room is always spotless and all staff really friendly, can't thank you enough for all you do for her. I feel content as she is in such a friendly welcoming place, home from home.

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Review from Mary M (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is excellent. The manager, together with her deputy and staff have shown the excellent infection control practices in the home by not having one case of Covid-19. The staff, including nurses, carer and ancillary staff have shown how caring and kind they are throughout the past 12 weeks
of lockdown, taking the place of we family members who were unable to visit. The manager and the deputy have kept in touch with regular updates, also offering Facetime to us. My mother is 102 years old this month and I cannot praise the care and attention she receives from everyone enough.

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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Orchard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.842 for Orchard Lodge Care Home is calculated as follows: ( (130 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 152 Ratings = 4.842

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Orchard Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (3)

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Frequently Asked Questions about Orchard Lodge Care Home

What types of Care is Orchard Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Orchard Lodge Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Orchard Lodge Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Orchard Lodge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Orchard Lodge Care Home to the centre of Armagh?

0.8 mile(s) as the crow flies, distance by road may be significantly further.