Orchard Lodge Care Home

1 Desart Lane Close, Armagh BT61 8BF
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9.8 43 Reviews
  • Orchard Lodge Care Home, Armagh
Orchard Lodge is a purpose built nursing home situated just off Cathedral Road alongside St Patrick’s Cathedral. The home has views of the two Cathedrals and surrounding city from most of the bedrooms, main lounges and all dining rooms.

Orchard Lodge offer residential and nursing care as well as specialist care for those with dementia. The home provides respite care to give home carers a much needed break and end of life care is available at a time when residents and their families need specialist help and support. Specialist care for young people with physical disabilities is also offered.

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Care Provided by Orchard Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Bronach Campbell (Home Manager)
  • Admission Criteria
    • 18-65
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Orchard Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Weekly Charges per Person
    • Self-Funded Residential Care from £800
    • Self-Funded Residential Dementia Care from £800
    • Self-Funded Nursing Care from £950
    • Self-Funded Nursing Dementia Care from £950
    • RESPITE Self-Funded Residential Care from £800
    • RESPITE Self-Funded Residential Dementia Care from £800
    • RESPITE Self-Funded Nursing Care from £950
    • RESPITE Self-Funded Nursing Dementia Care from £950
  • (these prices are only a guideline, please contact Orchard Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Orchard Lodge Care Home Reviews (43)

Total of 43, showing 21-40
9.8

Orchard Lodge Care Home has a Review Score of 9.8 (9.842) out of 10, based on 13 reviews in the last 2 years. Over all time Orchard Lodge Care Home has 43 reviews.

Overall Experience

  • 36
  • 6
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  • 1

Date Published

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5
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30

Review from Sarah G (Granddaughter of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Lodge provided outstanding care to my grandfather during his time there. As a nurse myself they were always friendly, kind and helpful and from the first time I stepped into the home with my granny, Orchard Lodge became part of my family. They were always approachable and willing to put measures
in place as my grandas Alzheimer's progressed. They have great activities for residents and there was always a friendly atmosphere. Orchard Lodge staff cared for my granda with kindness and were very fond of him and this always was a comfort to me. The nursing home manager always responded to concerns and was always free to chat. This home is a great environment for the elderly and in particular, patients with dementia.

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Review from S W (Relative of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very content is Orchard Lodge.
Seems never distressed with the home.
A very happy lady - always smiling.
Enjoying her experience at Orchard Lodge.

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Review from M R (Daughter of Resident) published on 15 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find my mum happy, well dressed and well looked after. She loves the food, the craic and the company of the other residents and staff. She plays games, bingo, bowls and sing-alongs. Gives me peace of mind at home knowing she is well looked after and having fun. The staff are all so good to
mum and me. Nothing is too much trouble.

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Review from Brenda (Daughter of Resident) published on 12 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the United States and was home recently visiting my father at Orchard Lodge. To say I was impressed by the great care shown by the staff is an understatement. Dad looks better than he has in years, and now I can take comfort being away knowing that he is well taken care of. I recommend this
home to anyone considering it for a family member. Thanks to all there who keep him safe, clean, cared for and entertained.

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Review from J B (Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy my share of the gardening here. It was good when we got a monetary award.
I like all the facilities.

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Review from D M (Daughter of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My initial thought about Orchard Lodge Care home was how bright and clean it was. The staff were extremely welcoming and accommodating and continue to support us.
I feel that dad is really well cared for and treated with dignity and compassion. I would recommend Orchard Lodge to anyone who has to go
into care.

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Review from Heather D (Niece of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt over Easter. The first time I have seen her in the Orchard. We were welcomed by any staff around and being after 5 o'clock, it could have been an awkward time for them. However, we soon found my Auntie, she was walking to the lounge, accompanied by "Sister" as she was calling her.
We then were shown her room - lovely and clean and bright with ensuite facilities. Just right for her at the moment. I managed to have a chat with the "Sister", later to tell her a little of my Auntie's life. She was very understanding and interested.

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Review from A M (Granddaughter of Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny moved into the home three years ago after living a very independent life into old age. Every time I come home from England to see her I am delighted to always find her so happy. She is always beautifully presented and enjoys the food which is wonderful as she lost so much weight prior to admission.
There are lots of activities if she so wishes to partake and has her weekly hair appointment which is something that is extremely important to her. The staff are never aware of when I am coming and not once have I been dissatisfied with what I have found on arrival. The staff are always friendly and helpful and more importantly knowledgeable about my granny. I always leave content and happy that she is being cared for to a high standard. I would not hesitate to recommend this home to any family who wants peace of mind that their loved one is being cared for.

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Review from M S (Daughter of Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a respite resident in this beautiful home, I say home as that is what it was to her! The staff are amazing and the manager is a credit to Runwood- compassion is the forefront of everything they do - I would have no hesitation in recommending this beautiful home.

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Review from Malcolm H (Son of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I live in England I visited my father quarterly and unannounced. I always found him to be well cared for and treated well and with proper dignity, as were all the other residents that I saw around at the time. I found all the staff very approachable and were able to answer all my questions and address
my concerns. Although the facilities are quite basic, it is the standard of care that matters and I found it to be of a very high standard.

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Review from Jane H (Daughter of Resident) published on 24 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is being very well cared for. He is in the final stages of his life and the staff couldn't be more attentive both to him and to me and my sister.

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Review from Barbara M (Daughter of Resident) published on 30 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mummy came here from her Belfast home to be near family which I was hesitant about at first but I couldn't visit her regularly before as I live in England. Can’t fault the care she had for the last few years and she always said she was happy here. She sadly passed two weeks ago with dementia. The
last couple of weeks were very comfortable and the staff all cared about Mummy so much. Would recommend very much.

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Review from D J (Daughter of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's now three months since my father became a resident in Ard Mhacha. I was anxious about the move and that his needs would be addressed.
I should not have worried as the home has exceeded my expectations. The staff genuinely care and are interested in resident's well being.
I go home now with no
worries and in fact, I believe my father is happier in the care home than the previous set up we had.
Thank you so much.

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Review from S M (Daughter of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only but highly recommend this care home. The staff are friendly, compassionate and go out of their way to help residents and their family. The home itself is kept to the highest standard, the bedrooms and shared space are excellent and the many activities provided for the relatives keep them
busy, occupied and stimulated. My relative has no complaints about the food and tea is provided between meals.
I must congratulate the manager for her leadership and vision to make such a positive experience for the residents.

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Review from Eamon M (Husband of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

What a wonderful place! Staff are excellent and you can tell by the way residents look at staff that all re happy with the care they receive.


Staff too are always in a good mood so they too must be happy with what they do.


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Review from E M (Daughter of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful and caring with my Mum. It puts my mind at peace knowing she is being looked after and cared for. I and my family can take a rest when we need it. We can relax knowing she is being cared for. It is very clean and the living rooms are very comfortable and light.

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Review from A K (Daughter of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Ard Mhacha make a big effort to make the life of all under their care as best they can. Individual members of staff make a huge difference and take a personal interest in the residents. I would love to see more activities tailored to individual needs- my father is partially sighted and
cannot partake in some activities I.e. Bingo. He would need to have talking bks, newpaper etc arranged for him.

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Review from Martina M (Daughter of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, quiet day room. Lovely rooms. Modern day rooms. Great activities suitable for dementia patients. Always smells fresh and clean.

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Review from Bridget G (Sister of Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home is indeed very very good. The staff in every way are excellent. My relative is and has been very content here and she trusts and likes the staff and gets along with them. She enjoys the rapport with them.
Many thanks to all.

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Review from Bernadette M (Niece of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is in a very warm, caring, safe, environment where she is treated with great dignity and the utmost respect. The staff of the Alavan Unit go beyond the call of duty; my aunt is treated as if she belongs to an extended family.

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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Orchard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.842 for Orchard Lodge Care Home is calculated as follows: ( (130 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 152 Ratings = 4.842

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Orchard Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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